“The resort is beautiful - from the decor to the beaches - and the facilities are excellent for all ages - kids club, pools, gym, a new water park is currently being built. Unfortunately, the quality and choice of food at the à la carte restaurants for dinner, particularly for our 2 year old, as well as the general inconsistency of service were below expectations for a five star hotel - especially when you consider the cost of half board. My wife has various food allergies and these were also not……
“Had a nice stay at the Cali Resort & Spa hotel. Very quiet, very clean with friendly staff. Only let downs was the half board upgrade (I was told I could exchange dinner with lunch, but on my last day I was told I couldn’t do this and had to pay for lunch separately). Also unfortunate they don’t enforce a time limit it on the poolside sunbeds to enable more people to use them during their stay.”
“Amazing hotel!!! We traveled for one week with 2 kids and this hotel has everything for best experience for families. Definitely we will back again!!! Thank you!”
“Unfortunately, our experience at Venus Beach Hotel was very disappointing.
Room: The room was dirty, and the bathroom was not properly cleaned. The mirrors and sinks were never cleaned, they often forgot to leave towels, and the trash was not taken out. We complained and asked them to clean the room, but it was still just as dirty afterward. Apparently, they thought adding more soap would solve the problem. In the end, they simply left the sheets on the bed for us to make the bed……