“Staff was kind and replied promptly via whatsapp. The hardware of the apartment was good but software need to be improved. Staff was prepared the bed linen and towel for us but all with wrinkles seems not tidy and the size was not fit. No tissue at apartment and the heater was not functioned well, we need to ask for help but need a long time for attending us.”
“Lovely place but needs TLC. Been neglected somewhat.
There was no toilet roll. There was 1 towel for 3 of us. Both beds needed fixing but Dan was good n came straight over n done them. Found 2 false nails in the cutlery draw. No welcome pack of tea, coffee etc. Christmas tree had 1 bauble on it. Just small stuff but collectively was a little off putting. Shame to have such a gorgeous property be neglected. Dan n his family are lovely though they love a bit of karaoke n made us feel most welcome……
“Huge place and comfortable enough. TV has no signal and there was no sign of a wifi code and no connection that I could make, so pointless having a tv in the place as not useable. Rooms were comfortable and big, bathroom is very nice too, shower needs some attention though as the top head is so limescales it sprays over the top of the shower and on to the floor, and there is some bad mould on the base, door runners also not working properly.
Great location and for the size of the place not……
“Had a lovely two night stay at this peaceful location in the heart of Wales. Communication from the owners was excellent. The lodge had everything we needed - we felt at home and welcomed.”
“Lovely tram with original features, with fantastic viewscofcthe valley. A 15 minute drive from Llanidlues. Tea and coffee provided. Also jas microwave abd hobs. Shower and toiket in sged mext tovtram. Clean. Bedcery vomfy and host lovely.”
“Property was same as is been described on website kitchen and dining are huge, bedroom are good size as well. Experience a little issue with water due to cold weather however all been sorted quickly. Thank you for the great weekend”
“Nice quiet location, clean por and friendly host.
Nia was quick at replying and she was available to help us with getting the hot tub started.
We loved staying here and we definitely consider coming back.”
"The view is absolutely beautiful. The overall hygiene was ok, with a small bit of stain on the sheet remaining. However, there was one used instant coffee packaging left, probably due to carelessness of cleaning staff. The worst issue was that the shower was completely not working but the hotel gave us this room knowing that there was a electrical failure for the shower. Although the staff was really polite when we raised this issue in the morning, it does not erase the disappointment at night. The toilet also did not work properly, the flush was extremely weak. There was no way of contacting the hotel at night to sort out the shower issue and the reception runs from 3pm to 6pm instead of 8pm as stated here. Would recommend if those management issues were fixed."