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Crowne Plaza Abu Dhabi, an IHG Hotel

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Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
Outdoor pool, pool umbrellas, sun loungers
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Overview of Crowne Plaza Abu Dhabi, an IHG Hotel

Crowne Plaza Abu Dhabi, an IHG Hotel

5.0 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
Sheikh Hamdan Street, Abu Dhabi, 3541

Explore the area

  • Popular LocationCapital Garden8 min walk
  • Popular LocationAbu Dhabi Corniche13 min walk
  • Popular LocationAbu Dhabi Commercial Bank15 min walk
  • AirportAbu Dhabi (AUH-Abu Dhabi Intl.)35 min drive

Choose dates to view prices

About this area

Abu Dhabi

Crowne Plaza Abu Dhabi, an IHG Hotel is located in Abu Dhabi City Center, a neighborhood in Abu Dhabi, and is in a shopping district and near the airport. Al-Hosn Palace and Al Manhal Palace are local landmarks, and travelers looking to shop may want to visit Madinat Zayed Shopping Center and World Trade Center Mall. Looking to enjoy an event or a game while in town? See what's happening at Al Wahda Club or Al Nahyan Stadium.
Visit our Abu Dhabi travel guideOpens in a new window
Map

What's nearby

  • Capital Garden - 8 min walk
  • Madinat Zayed Shopping Center - 11 min walk
  • Abu Dhabi Corniche - 13 min walk
  • Abu Dhabi Commercial Bank - 15 min walk
  • Cultural Foundation - 17 min walk

Getting around

  • Abu Dhabi Intl. Airport (AUH) - 35 min drive

Restaurants

  • Airlines Restaurant - 4 min walk
  • Chili's - 5 min walk
  • Dragon Bao Bao - 6 min walk
  • Nihal Restaurant - 6 min walk
  • Ruchi Restaurant - 6 min walk

About this property

Crowne Plaza Abu Dhabi, an IHG Hotel

Luxury Abu Dhabi hotel in Abu Dhabi City Center with 7 restaurants
7 restaurants, an outdoor pool, and a nightclub are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 3 bars/lounges, a health club, and a poolside bar.
Crowne Plaza Abu Dhabi, an IHG Hotel offers 236 accommodations, which are accessible via exterior corridors and feature minibars and safes. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. Televisions come with satellite channels and pay movies. Bathrooms include bathtubs or showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, bidets, and complimentary toiletries.

This Abu Dhabi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and hair dryers. Housekeeping is offered daily and in-room massages can be requested.

Recreational amenities at the hotel include an outdoor pool, a health club, and a sauna.

Languages

Arabic, Chinese (Mandarin), English, Filipino, French, Hindi, Indonesian, Italian, Latvian, Serbian, Spanish, Vietnamese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global) and Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Roundtrip airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–11 AM: AED 55 per person
  • 7 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Cho Gao
  • Heroes
  • Spaccanapoli
  • The Garden

Things to do

  • 24-hour fitness center
  • Nightclub
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business center
  • Conference center (9816 square feet of space)
  • Meeting rooms - 3

Outdoors

  • Pool sun loungers
  • Pool umbrellas

Spa

  • 4 treatment rooms
  • Body treatments
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead

Entertainment

  • Pay movies
  • Satellite channels
  • TV

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • Desk chair
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 21 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AED 150
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: AED 15.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: AED 55 per person (approximately)
  • Credit card charges are subject to a surcharge of 5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Abu Dhabi Crowne Plaza
Crowne Plaza Abu Dhabi
Crowne Plaza Hotel Abu Dhabi
Crowne Plaza Abu Dhabi Hotel
Crowne Plaza Abu Dhabi - Yas Island Hotel Yas Island
Crowne Plaza Abu Dhabi
Crowne Plaza Abu Dhabi, An Ihg
Crowne Plaza Abu Dhabi, an IHG Hotel Hotel
Crowne Plaza Abu Dhabi, an IHG Hotel Abu Dhabi
Crowne Plaza Abu Dhabi, an IHG Hotel Hotel Abu Dhabi

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 220 out of 438 reviews
5 - Excellent 50%
Rating 4 - Good. 159 out of 438 reviews
4 - Good 36%
Rating 3 - Okay. 38 out of 438 reviews
3 - Okay 9%
Rating 2 - Poor. 15 out of 438 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 438 reviews
1 - Terrible 1%

4.5/5

Cleanliness

4.5/5

Staff & service

3.9/5

Amenities

4.2/5

Property conditions & facilities

3.7/5

Eco-friendliness
Write a review

4/5 Good

Traveled with family
Liked: Amenities
The front desk staff wasn’t as helpful
Stayed 5 nights in May 2022

3/5 Okay

Business traveler
Liked: Cleanliness, staff & service
Convenient location but bit costly
The hotel is ok, bit costly as per its condition and services on offer. Breakfast and dinners were average. The advising time slots were short but in practice they were open longer. Would have been good if they would said that breakfast is open till 10am and dinner till 11pm.
Stayed 2 nights in Mar 2022

5/5 Excellent

Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2021

3/5 Okay

Business traveler
Liked: Staff & service
Disliked: Property conditions & facilities
The hotel is little bit old, empty, not that much to do in it.
Stayed 1 night in Sep 2021