“The website is not clear, only military personnel are allowed (if only military personnel are allowed, there is no need to sell the room on this website). It is 20 kilometers away from the city. After waiting, military personnel will come out to explain (and the military is poor in English). On-site refunds are not allowed. I hope that Expedia will clean up such behaviors that waste customer time and energy.”
“Checked in and got to my room on the fourth floor which the whole floor in desperate needs of renovations but my room was not ready and filthy, went back down and requested a different room and this time was the third floor and was not ready and in terrible condition and that when I asked the front desk helper to get up and take me to the wright room and make sure its ready, the breakfast buffet is ok and runs by amateurs and no supervision, the hotel caters to local sport teams 21 and younger……