- Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Very good food in restaurant.
Book online or call:1-800-238-0767
Hotel Santa Tecla Palace is located in Acireale. The area's natural beauty can be seen at Catania Beach and Mount Etna Park, while Puppet Theatre and Museum and Vincenzo Bellini Music Institute are cultural highlights. Traveling with kids? Consider Butterfly House, or check out an event or a game at PalaCatania.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
The situation of the hotel was excellent. The overall look of the lobby was beautiful. The pool was very clean and the pool attendants were helpful and friendly. Claudio the bellboy was really attentive and courteous. One of the reception staff was rude when challenged about the condition of the rooms. The electrician was incredibly rude. The bathroom in the room we booked had black mould in the bath and we were told that it was the silica. The room also smelled musty. The alarm cord was filthy. We asked the bathroom to be cleaned...but it was not done to the standard we expect of a 4 star hotel. We saw 4 other rooms...one had a bathroom in the same state and two others had no working aircon. When we informed front desk, he told us that he is the one who works in the hotel therefore he is the one who knows and asked us "whether we were the master of the hotel ? We eventually picked up the last available room with a clean bathroom but the paint was peeling of the ceiling. we were told it would be sorted but it was not done.