5/5 Excellent
Paul
Traveled with partner
Sep 20, 2022
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 weeks and it was our first time in Tenerife. All the staff from the moment we walked in were excellent, friendly and helpful. Our room was spotless and well presented. Breakfast buffet was varied and had a huge choice every day, the staff worked really hard to make sure there was always a table available. They even managed to keep us a table with a view on our wedding anniversary! The pool was always well attended, always beds and towels available no matter what time of day, waiter service at the pool was excellent as well. We were never disturbed by noise. It was lovely having a patio for our room as well.
I would recommend this hotel to most people. However, if you have mobility issues, the hotel is at the top of a big hill and every shop/restaurant/beach is at the bottom. It was fine for us but some people will struggle walking back - you will end up getting a lot of taxis!
If I had one suggestion for improvement it would be - for the rooms which have a terrace instead of a balcony, it would be brilliant if you could use your hotel keycard to go in through the patio door.
Everything else was fantastic and I would stay there again in a heartbeat. A real gem of a hotel.
Paul
Stayed 14 nights in Sep 2022
