My review about Bahía Principle is eh. It’s a beautiful resort, but they could way better. Overall the stay was fine, no issues with the room itself etc. My problem was with the staff itself and not all of them were bad. Edwin who worked at the buffet was amazing, also Enrique who worked at the bar by the pool. I traveled with my husband, two sons and mother in law. When we first checked in my mother in law was on a whole different section of the resort meanwhile we asked ahead of time if we could be placed close together, they stated they never received the message. In order to move her closer, they downgraded her suite, which was fine. Until she went into her room for the first time and there were ppl already assigned to that room. When we went to front desk to tell them, they were very rude and nonchalant about the whole incident. They changed her room again and she was right upstairs from us. When she went into that room her TV didn’t work at all! She had to call 3 times for it to be fixed until it finally was. Also, it was mine and my husband’s anniversary so i went to guest services to have them decorate the room for our anniversary to surprise him. They stated it would be done between the hours of 9-6. IT WAS NEVER DONE. I was so disappointed! Also, like I stated I traveled with my sons who are 9 and 2. I called front desk to ask about juice being put in our mini fridge for the kids, I was given an attitude and told they don’t offer juice for the mini fridge only water