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Hilton Garden Inn Troy

Photo gallery for Hilton Garden Inn Troy

Featured Image
Indoor pool
32-inch LCD TV with cable channels, DVD player, iPod dock
32-inch LCD TV with cable channels, DVD player, iPod dock
32-inch LCD TV with cable channels, DVD player, iPod dock

Overview of Hilton Garden Inn Troy

Hilton Garden Inn Troy

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
235 Hoosick St, Troy, NY, 12180

Explore the area

  • Popular LocationRensselaer Polytechnic Institute2 min drive
  • Popular LocationExperimental Media and Performing Arts Center3 min drive
  • Popular LocationArts Center of the Capital Region3 min drive
  • AirportAlbany, NY (ALB-Albany Intl.)13 min drive

Choose dates to view prices

About this area

Troy

Located in Troy, Hilton Garden Inn Troy is near the airport and near a train station. Palace Theater and The Egg are cultural highlights, and travelers looking to shop may want to visit Colonie Center Mall and Crossgates Mall. Looking to enjoy an event or a game while in town? See what's happening at Times Union Center or Joseph L Bruno Stadium. Spend some time exploring the area's activities, including golfing and golf lessons.

What's nearby

  • Rensselaer Polytechnic Institute - 2 min drive
  • Experimental Media and Performing Arts Center - 3 min drive
  • Arts Center of the Capital Region - 3 min drive
  • Rensselaer County Historical Society and Museum - 4 min drive
  • Troy Savings Bank Music Hall - 7 min drive

Getting around

  • Albany-Rensselaer Station - 14 min drive
  • Stewart Intl. Airport (SWF) - 104 min drive

Restaurants

  • Recovery Sports Grill — 1 min walk
  • Great American Grill — 1 min walk
  • Ali Baba — 7 min walk
  • The Daily Grind — 3 min drive
  • Peck's Arcade — 3 min drive

About this property

Hilton Garden Inn Troy

3-star hotel near Rensselaer Polytechnic Institute
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and free train station pick-up. Other amenities include a bar/lounge, a 24-hour business center, and coffee/tea in a common area. All 127 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find Select Comfort beds, iPod docks, and DVD players.
Hilton Garden Inn Troy offers 127 accommodations with iPod docking stations and DVD players. Beds feature Select Comfort mattresses. 32-inch LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include minibars and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available
  • Free roundtrip airport shuttle during limited hours
  • Free area shuttle
  • Free train station pick-up shuttle

Food and drink

  • Breakfast available for a fee daily: USD 11.95 per person
  • 2 restaurants
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • DVD player
  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Select Comfort bed

Bathroom

  • Free toiletries
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • DVD player
  • iPod dock
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: USD 11.95 per person (approximately)
  • Rollaway bed fee: USD 15 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Hotel Troy
Hilton Garden Inn Troy
Troy Hilton Garden Inn
Hilton Garden Inn Troy Hotel
Hilton Garden Inn Troy Hotel Troy
Hilton Garden Inn Troy Troy
Hilton Garden Inn Troy Hotel
Hilton Garden Inn Troy Hotel Troy

Frequently asked questions

Overall score and ratings

4.4

Excellent

Rating 5 - Excellent. 426 out of 790 reviews
5 - Excellent 54%
Rating 4 - Good. 268 out of 790 reviews
4 - Good 34%
Rating 3 - Okay. 69 out of 790 reviews
3 - Okay 9%
Rating 2 - Poor. 16 out of 790 reviews
2 - Poor 2%
Rating 1 - Terrible. 11 out of 790 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was extremely clean and the room was spacious. Comfortable stay
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean. Bathroom was roomy. No loud noises. We’re definitely going back.
Stayed 1 night in Jul 2021

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities
Really disappointing, way below expectations from this type of hotels. At check-in the receptionist was mainly interested in having the credit card for incidentals and did not: 1: Say anything about the fact that cleaning service was upon request. And the amazing thing, is that they make you feel that it is your obligation to inquire about that at check-in. 2: Check that the room did not the blue sticker "Sanitized". The sticker was on the door of most rooms of the floor. 3: Mention that the door of the bathroom was stuck. You need to pull like crazy to open it from outside, or to push hard to open it from inside. On the evening of the next day, when I found out that there was no cleaning done, the receptionist told me that the only thing they could do was to send someone to see what could be done. A person showed up but could not do anything except bringing fresh towels. At check-out, there was no records of all the items above, and I had to repeat everything to the receptionist. Each time I had issues with other hotels, I had the manager on duty calling to apologize, or leaving a sorry note with the receptionist for check-out. Next time if you have to stay at this hotel, because all others are fully booked, make sure your checklist of is ready, otherwise it will be your fault.
Stayed 2 nights in Jul 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel. Great staff. Comfortable bed. I would stay again. Love the noon check out time.
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was tasty, big portion. The serving staff was very nice. However, the bed was not comfortable, it sinks.
Stayed 1 night in May 2021