SureStay Hotel by Best Western Albuquerque Midtown

Photo gallery for SureStay Hotel by Best Western Albuquerque Midtown

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Outdoor pool
Outdoor pool
Outdoor pool
In-room safe, desk, laptop workspace, iron/ironing board

Overview of SureStay Hotel by Best Western Albuquerque Midtown

SureStay Hotel by Best Western Albuquerque Midtown

2.5 out of 5

3.5/5 Good

Guests rated this property 3.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Pet friendly
  • Air conditioning
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
1635 Candelaria Boulevard Northeast, Albuquerque, NM, 87107

Explore the area

  • Popular LocationNew Mexico Steam Locomotive and Railroad Historical Society4 min drive
  • Popular LocationUniversity of New Mexico Campus Observatory5 min drive
  • Popular LocationUniversity of New Mexico Hospital6 min drive
  • AirportAlbuquerque, NM (ABQ-Albuquerque Intl. Sunport)11 min drive

Choose dates to view prices

About this area

Albuquerque

Located in Albuquerque, SureStay Hotel by Best Western Albuquerque Midtown is in the city center and near the airport. Isleta Amphitheater and Indian Pueblo Cultural Center are cultural highlights, and some of the area's activities can be experienced at UNM North Golf Course and Casa Rondeña. University of New Mexico Campus Observatory and New Mexico Museum of Natural History and Science are also worth visiting. Guests appreciate the hotel's central location.

What's nearby

  • New Mexico Steam Locomotive and Railroad Historical Society - 4 min drive
  • University of New Mexico - 5 min drive
  • University of New Mexico Campus Observatory - 5 min drive
  • Albuquerque Civic Plaza - 5 min drive
  • University of New Mexico Hospital - 6 min drive

Getting around

  • Alvarado Transportation Center - 6 min drive
  • Albuquerque International Sunport (ABQ) - 11 min drive

Restaurants

  • Milly's Breakfast Lunch — 8 min walk
  • Ranchers Club of New Mexico — 13 min walk
  • Twisters Burgers and Burritos — 15 min walk
  • Range Café — 15 min walk
  • La Cumbre — 17 min walk

About this property

SureStay Hotel by Best Western Albuquerque Midtown

Albuquerque hotel in Northeast Heights with full-service spa and outdoor pool
This smoke-free hotel features a full-service spa, an outdoor pool, and a spa tub. Free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite. All 83 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and flat-screen TVs with satellite channels. Other amenities available to guests include hydromassage showerheads, free local calls, and safes.
SureStay Hotel by Best Western Albuquerque Midtown offers 83 air-conditioned accommodations with safes and irons/ironing boards. 32-inch flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations with hydromassage showerheads, and complimentary toiletries.

This Albuquerque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Hot Tub. The spa is equipped with a spa tub.

The spa is open daily. Children under 14 years old are not allowed in the spa without adult supervision. Guests under 14 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Coffee/tea in common area(s)

Things to do

  • Full-service spa
  • Outdoor pool
  • Spa tub

Family friendly

  • Microwave
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Daily housekeeping

Languages spoken

  • English
  • Spanish

Business services

  • Business center

Spa

  • Spa open daily
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Bathroom (partially open)
  • Free toiletries
  • Hydromassage showerhead
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 4:00 AM
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 10.00 per pet, per night
2 per room (up to 132 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 14 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: USD 10.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9 AM to 9 PM
Up to 2 children 14 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Children under 14 years old are not allowed in the spa without adult supervision
Guests under 14 years old are not allowed in the spa

Property is also known as

Albuquerque Red Roof Inn
Red Roof Inn Albuquerque
Red Roof Inn Motel Albuquerque
Red Roof Albuquerque
Red Roof Inn - Midtown Hotel Albuquerque
Rodeway Inn Motel Albuquerque
Rodeway Inn Albuquerque
Rodeway Albuquerque
Motel Rodeway Inn & Suites Albuquerque
Albuquerque Rodeway Inn & Suites Motel
Rodeway Inn & Suites Albuquerque
Albuquerque Inn Suites
Red Roof Inn Suites Albuquerque
Rodeway Inn
Rodeway
Motel Rodeway Inn & Suites
Rodeway Inn Suites
SureStay Hotel by Best Western Albuquerque Midtown Hotel
SureStay Hotel by Best Western Albuquerque Midtown Albuquerque

Frequently asked questions

Overall score and ratings

3.5

Good

Rating 5 - Excellent. 80 out of 299 reviews
5 - Excellent 27%
Rating 4 - Good. 91 out of 299 reviews
4 - Good 30%
Rating 3 - Okay. 58 out of 299 reviews
3 - Okay 19%
Rating 2 - Poor. 32 out of 299 reviews
2 - Poor 11%
Rating 1 - Terrible. 38 out of 299 reviews
1 - Terrible 13%

3.7/5

Cleanliness

3.9/5

Staff & service

3.5/5

Amenities

3.4/5

Property conditions & facilities

3/5 Okay

Traveled with family
Disliked: Property conditions & facilities
Industrial area right next to Freeway exit. You could especially here Semi' Tractor Trailers when they would exit. No Elevator; steep stairs to second level... dirty stairway and side entrances. Room was OK but found hair on the covers and stains on the sheets. Not the best place in town but Expedia seemed to think it was OK.... Definitely we will not consider this place again.
Stayed 1 night in Nov 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is close to the highway, which makes it easy to access other destinations but far enough where you never hear any highway noise. No issues with the location. Check-in/out was simple
Stayed 4 nights in Oct 2021

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Security bar on door was broken off, hall way reeked of cigarette smoke even though it was supposed to be a no smoking hotel, dog area was FULL of dog crap. My sisters service dog couldn’t use it. There were bugs on the night stand we noticed as soon as we walked in. When I mentioned it to the young woman at the desk suggested that the bugs came from my sisters service dog….a very clean well groomed service fog. When we went to the breakfast area the same woman told me dogs were not allowed in the area and she was allergic and wanted the dog gone. I if there that my handicapped sisters service dog was legally allowed to go where ever she goes according to the Americans with Disabilities act
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Unfriendly staff
Stayed 3 nights in Oct 2021

3/5 Okay

It was okay. No elevators. Bathroom faucet was making ugly noises. May be a faucet issue. You get what you pay for.
Stayed 2 nights in Oct 2021