“If negative star can be rated i m sure will leave a negative rating to this kind of family run tiny hostel. The receptionist is unprofessional un polite as the room is not suitable to sell for us. The toilet door is glasses door with magnetic tape on top, the door cannot be opened we have reported to the receptionist but doesn’t help to solve, they forced to open the door and ask us to keep the toilet door open even taking show or using toilet bowl! Next day morning we ask for compensation as we……
“The front desk is so kindly, the room is very comfy, clean, and with enough space for your luggage.
The location is perfect which just 1 minutes walking from metro.
We were really satisfied and have nothing to complain. Would be the best choice for next time visiting.”
“Estancia muy tranquila y habitación con cama muy cómoda. Se puede aparcar en la misma puerta del establecimiento.
El desayuno muy bien, había de todo.
Calidad precio excelente, lo recomiendo.”
“PERSONAL AGRADABLE, SOBRETODO CRISTOBAL DE LA NOCHE, BELLISIMA PERSONA Y HACE TODO LO QUE ESTE EN SU MANO PARA QUE ESTEMOS A GUSTO Y NO NOS FALTE NADA, SEÑORA DE LA LIMPIEZA MUY AMABLE”
“Everyone hotel staffs are provide their good service with their smile for all of travellers. I have a very good sleep experience with The hotel’s room. And the location with the train station by walk no longer than 10 mins . And with the Corte ingles no longer than 10 mins by walk . ”
"If negative star can be rated i m sure will leave a negative rating to this kind of family run tiny hostel. The receptionist is unprofessional un polite as the room is not suitable to sell for us. The toilet door is glasses door with magnetic tape on top, the door cannot be opened we have reported to the receptionist but doesn’t help to solve, they forced to open the door and ask us to keep the toilet door open even taking show or using toilet bowl! Next day morning we ask for compensation as we cannot use the toilet due to the door can not be closed but got insulting from the woman receptionist. She did not feel it is the hotel problem and repeated to say u will check out today! They speak spain language in front of the guest to insult people i can here what they say a bad word on us.
The duvet is wired pls see the photo it is extremely rough and not suitable as a duvet. The cotton towel is dirty it becomes to grey! Not worthy for the price! Far and away from the city centre ! Carpark space is limited u need to park at the residential area not close to the hotel! Horrible hostel!
"
"the room card didnt work when i got back to hotel. i can only get back to the lobby and find the staff. moreover, the wood tables are dirty and full of dust. I dont know why the staff didnt clean the room. i found that the new towels given by the staff are wet when i got back to hotel at 2100. "