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Embassy Suites by Hilton Amarillo Downtown

Photo gallery for Embassy Suites by Hilton Amarillo Downtown

Exterior
Indoor pool
Presidential Suite, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Embassy Suites by Hilton Amarillo Downtown

Embassy Suites by Hilton Amarillo Downtown

3.5 star property

8.6/10 Excellent

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
550 South Buchanan Street, Amarillo, TX, 79101

Explore the area

  • Popular LocationAmarillo City Hall2 min walk
  • Popular LocationAmarillo Civic Center2 min walk
  • Popular LocationAmarillo College Downtown Campus17 min walk
  • AirportAmarillo, TX (AMA-Rick Husband Amarillo Intl.)14 min drive

Room options

About this area

Amarillo

Located in Amarillo, Embassy Suites by Hilton Amarillo Downtown is in the city center and near the airport. Amarillo Zoo and American Quarter Horse Hall of Fame are local attractions and those in the mood for shopping can visit The Galleries at Sunset Center and Westgate Mall. Wonderland Amusement Park and Western Bowl are also worth visiting. Guests appreciate the hotel's central location.
Visit our Amarillo travel guideOpens in a new window
Map

What's nearby

  • Globe-News Center - 1 min walk
  • Amarillo City Hall - 2 min walk
  • Amarillo Civic Center - 2 min walk
  • Amarillo Public Library - 16 min walk
  • Amarillo College Downtown Campus - 17 min walk

Getting around

  • Amarillo, TX (AMA-Rick Husband Amarillo Intl.) - 14 min drive

Restaurants

  • Eddie's Napoli's - 6 min walk
  • Polk Street Eats - 7 min walk
  • Rain Premier Sushi Bar & Lounge - 10 min walk
  • Whataburger - 19 min walk
  • Denny's - 4 min drive

About this property

Embassy Suites by Hilton Amarillo Downtown

3.5-star hotel in the city center
At Embassy Suites by Hilton Amarillo Downtown, you can look forward to free cooked-to-order breakfast, a grocery/convenience store, and a free daily manager's reception. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An indoor pool
  • Valet parking (surcharge), luggage storage, and a front desk safe
  • Free newspapers, coworking spaces, and a ballroom
  • A 24-hour front desk, 11 meeting rooms, and ATM/banking services
  • Guest reviews give top marks for the location
Room features
All 226 rooms include comforts such as 24-hour room service and laptop-compatible safes, as well as perks like air conditioning and bathrobes. Guest reviews say good things about the clean, comfortable rooms at the property.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • 43-inch flat-screen TVs with cable channels
  • LED light bulbs, refrigerators, and microwaves

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Secured, covered self parking on site (USD 15 per day)
  • Secured, covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free cooked-to-order breakfast available daily
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • Sauna

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Weekly housekeeping

Business services

  • 11 meeting rooms
  • 24-hour business center
  • Conference center (18,000 square feet of space)
  • Coworking space

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Elevator
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower only
  • Slippers

Entertainment

  • 43-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Phone
  • Safe

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Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • 1.15 percent destination fee will be charged

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: USD 15.00 per day (in/out privileges)
  • Covered valet parking fee: USD 30.00 per day (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

Pool access available from 6:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown Amarillo
Amarillo Embassy Suites Amarillo Downtown Hotel
Hotel Embassy Suites Amarillo Downtown
Embassy Suites Amarillo Downtown Amarillo
Embassy Suites Hotel
Embassy Suites
Embassy Suites Amarillo
Embassy Suites Amarillo Downtown
Embassy Suites by Hilton Amarillo Downtown Hotel
Embassy Suites by Hilton Amarillo Downtown Amarillo
Embassy Suites by Hilton Amarillo Downtown Hotel Amarillo

Frequently asked questions

Does Embassy Suites by Hilton Amarillo Downtown have a pool?

Yes, this property has an indoor pool. Pool access is from 6:00 AM–11:00 PM.

How much does it cost to stay at Embassy Suites by Hilton Amarillo Downtown?

As of Feb 8, 2023, prices found for a 1-night stay for 2 adults at Embassy Suites by Hilton Amarillo Downtown on Feb 14, 2023 start from $135.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Embassy Suites by Hilton Amarillo Downtown pet-friendly?

Yes, Embassy Suites by Hilton Amarillo Downtown allows cats and dogs (limit 2 per room). There's a fee of USD 75 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Embassy Suites by Hilton Amarillo Downtown?

Self parking is available for USD 15.00 per day. Valet parking is available for USD 30.00 per day.

What time is check-in at Embassy Suites by Hilton Amarillo Downtown?

Check-in is from 4:00 PM - anytime.

What time is check-out at Embassy Suites by Hilton Amarillo Downtown?

Check-out is at noon.

Where is Embassy Suites by Hilton Amarillo Downtown located?

Located in the heart of Amarillo, this hotel is steps from Globe-News Center, Amarillo City Hall, and Amarillo Civic Center. Amarillo Public Library and Amarillo College Downtown Campus are also within 1 mi (2 km).

Can I cancel my reservation for free at Embassy Suites by Hilton Amarillo Downtown and receive a full refund?

Yes, Embassy Suites by Hilton Amarillo Downtown offers free cancellation on select room rates, because flexibility matters! Please refer to Embassy Suites by Hilton Amarillo Downtown cancellation policy on our site for more details about any exclusions or requirements.

Embassy Suites by Hilton Amarillo Downtown Reviews

Embassy Suites by Hilton Amarillo Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 653 out of 1026 reviews" "
" "10 - Excellent 64%
Rating 8 - Good. 190 out of 1026 reviews" "
" "8 - Good 19%
Rating 6 - Okay. 78 out of 1026 reviews" "
" "6 - Okay 8%
Rating 4 - Poor. 55 out of 1026 reviews" "
" "4 - Poor 5%
Rating 2 - Terrible. 50 out of 1026 reviews" "
" "2 - Terrible 5%

9.2/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.9/10

Eco-friendliness

Reviews

10/10 Excellent

Tara

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The Staff was a little unprofessional but they were always willing to help with anything,.
Stayed 1 night in Jan 2023

10/10 Excellent

NASRIN

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
staffs hospitality
Stayed 1 night in Jan 2023

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed the quiet location and friendly staff.

2/10 Terrible

Chelsea

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible customer service. No parking for large vehicals.

8/10 Good

peter, houston

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the breakfast was great! exceeding my expectations! 2 free drinks at the bar was a nice touch, room big and clean. only problem is they did not leave any towels or soap, which I had to get in the early am, but no big deal. easy on and off from interstate and lots of nice dining choices.
Stayed 1 night in Dec 2022

2/10 Terrible

Kayla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
We loved the pool area and it is a nice hotel. Did not like parking, we needed towels for the hotel in our room and at the pool. We asked multiple times.
Stayed 2 nights in Dec 2022

4/10 Poor

Jose

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
My room was unavailable. I had purchased a double king bed to sleep 3 children and 2 adults. Upon check in I was made aware that my room was unavailable and was moved to a room with a pullout couch. Needless to say pull out couch was horrible. One of the Staff members was burping loudly behind us while we waited for an elevator. Then the elevator doors opened and he ran into the elevator with a luggage cart even after seeing that my family and I had been waiting for an elevator first. Very unprofessional.
Stayed 1 night in Dec 2022

2/10 Terrible

Armando

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried checking in for multiple hours. First room they gave us was occupied. Poor family in there was terrified when we walked in. Second room was king bed vs what we asked for (two queens). Continued to wait hours after to be assigned correct room (cleaned by reception staff and unoccupied). When trying to put the kids to bed, other guests walked into our room. Also asked for bedding/pillows for sofa bed and never got pillows (had to go down to reception to get bedding). Lastly, restaurant was understaffed. Took 2 hours to get our food
Stayed 1 night in Dec 2022

4/10 Poor

Deepak

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
The phones in the room are not working ; had to come down to order extra pillows. The heater in the room are not working; it is freezing and had to call maintenance.
Stayed 1 night in Dec 2022

2/10 Terrible

Barbara

Traveled with partner
Disliked: Staff & service, property conditions & facilities
They charged me for room 401 when I booked the presidential suite so I paid for 401 at the hotel and I paid Expedia for the presidential suite. The suite was dirty and was all in all a crap experience. I still can’t get ahold of anybody from the property to get my money back. Just crap.
Stayed 1 night in Dec 2022