Grand Hyatt Amman

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Indoor pool, seasonal outdoor pool, open open 24 hours, pool umbrellas
Indoor pool, seasonal outdoor pool, open open 24 hours, pool umbrellas
Indoor pool, seasonal outdoor pool, open open 24 hours, pool umbrellas
1 bedroom, premium bedding, minibar, in-room safe

Overview of Grand Hyatt Amman

Grand Hyatt Amman

5 out of 5

4.3/5 Excellent

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Temperature checks
  • Sheets and towels washed at 140°F
Hussein Bin Ali St., Jabal Amman, Amman, 11183

Explore the area

  • Popular LocationCoptic Orthodox Church11 min walk
  • Popular LocationKing Abdullah I Mosque11 min walk
  • Popular LocationAl Abdali Mall14 min walk
  • AirportAmman (AMM-Queen Alia Intl.)29 min drive

Choose dates to view prices

About this area

Amman

Located in Amman, Grand Hyatt Amman is connected to the convention center. Amman Citadel and Amman Roman Theater are notable landmarks, and travelers looking to shop may want to visit Al Abdali Mall. Hussain Luna Park and Amman Waves are also worth visiting.

What's nearby

  • Coptic Orthodox Church - 11 min walk
  • King Abdullah I Mosque - 11 min walk
  • Al Abdali Mall - 14 min walk
  • The Boulevard - 17 min walk
  • Abdoun Bridge - 3 min drive

Getting around

  • Queen Alia Intl. Airport (AMM) - 29 min drive

Restaurants

  • 32 Degrees North — 1 min walk
  • Indochine — 1 min walk
  • Bonita Inn — 6 min walk
  • The Living Room — 7 min walk
  • Romero — 8 min walk

About this property

Grand Hyatt Amman

Luxury hotel connected to the convention center in Amman with 4 restaurants
4 restaurants, a full-service spa, and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include an outdoor pool, a health club, and a bar/lounge. All 311 soundproofed rooms provide free WiFi, free wired Internet, and iPod docks. For a bit of entertainment, guests will find LED TVs with satellite channels and DVD players, and other amenities include 24-hour room service and refrigerators.
Grand Hyatt Amman offers 311 accommodations with iPod docking stations and DVD players. Beds feature premium bedding. LED televisions come with premium satellite channels. Refrigerators and minibars are provided. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include safes and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Zara Spa has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, Thai massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna, a spa tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in

Safety measures

Temperature checks given to staff
Temperature checks available for guests
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Free offsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee 7:00 AM–10:30 AM on weekdays and 7:00 AM–11:00 AM on weekends: JOD 15 per person
  • 4 restaurants and 3 coffee shops
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center
  • 24-hour pool access
  • Art gallery
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • DVD player
  • Free cribs/infant beds
  • Indoor pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • Arabic
  • English

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms - 10

Outdoors

  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Thai
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hair dryer

Entertainment

  • Cable/satellite channels
  • DVD player
  • iPod dock
  • LED TV
  • Premium channels

Food and drink

  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - anytime
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JOD 35.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: JOD 15 per person (approximately)
  • Airport shuttle fee: JOD 40 per vehicle (one-way)
  • Rollaway bed fee: JOD 35.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, and Diners Club; cash is not accepted

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation
The seasonal pool will be open from May to September
24-hour pool access
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

Property is also known as

Amman Grand Hyatt
Grand Hyatt Amman
Grand Hyatt Amman Hotel
Grand Hyatt Amman Hotel
Amman Hyatt
Grand Hyatt Amman Hotel Amman
Hyatt Amman
Grand Hyatt Amman Amman
Grand Hyatt Amman Hotel Amman

Frequently asked questions

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 116 out of 202 reviews
5 - Excellent 57%
Rating 4 - Good. 53 out of 202 reviews
4 - Good 26%
Rating 3 - Okay. 18 out of 202 reviews
3 - Okay 9%
Rating 2 - Poor. 8 out of 202 reviews
2 - Poor 4%
Rating 1 - Terrible. 7 out of 202 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.4/5

Staff & service

4.5/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an excellent hotel in a very good location. We stayed here for 3 nights at the beginning of our trip to Jordan. The room was a good size for tourists, with a good bathroom. Excellent pools (indoor and outdoor), good breakfast (though we chose to eat-in on only one day).
Stayed 3 nights in Aug 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service at this property is impeccable !!! Dalia at the front desk was attentive and helpful, as well as the other staff. The breakfast was excellent as well, and all the facilities and other common areas were beautiful. Their new restaurant, the Lombard, is a must!!!!
Stayed 7 nights in Jul 2021

3/5 Okay

Traveled with group
Stayed 1 night in Jun 2021

1/5 Terrible

Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was nice to be in Amman during our stay. It was convenient and close toamy stores. The only thing is that being that there was a curfew imposed, ans foe the price we paid, breakfast should have been included.
Stayed 3 nights in Mar 2021