Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
3.0 star property
4.5/5 Wonderful
Guests rated this property 4.6/5 for cleanliness.
Popular amenities
Free WiFi
Breakfast included
Air conditioning
Business services
Bar
Laundry
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Personal protective equipment
Valkenburgerstraat 14-16, Amsterdam, NL, 1011 LZ
Explore the area
Popular LocationArtis11 min walk
Popular LocationRembrandt Square13 min walk
Popular LocationDam Square17 min walk
AirportAmsterdam (AMS-Schiphol)24 min drive
Choose dates to view prices
About this area
Amsterdam
Located in Amsterdam, Holiday Inn Express Amsterdam - City Hall, an IHG Hotel is in the city center. Anne Frank House and Rijksmuseum are cultural highlights of the area. Artis and Amsterdam Chinatown are also worth visiting. Guests appreciate the hotel's central location.
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel
3-star Amsterdam hotel in Amsterdam City Centre, near Dam Square
This smoke-free hotel features a bar/lounge, coffee/tea in a common area, and a business center. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, a 24-hour front desk, and free newspapers are onsite.
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel offers 89 air-conditioned accommodations with laptop-compatible safes and hair dryers. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include showers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Languages
Dutch, English
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Offsite parking within 656 ft (EUR 25 per night); discounts available; reservations required
Food and drink
Free continental breakfast available daily 7:00 AM–11:30 AM
1 bar
Coffee/tea in common area(s)
Restaurants on site
Bar
Family friendly
Free cribs/infant beds
Conveniences
Elevator
Free newspapers in lobby
Front-desk safe
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage
Multilingual staff
Tour/ticket assistance
Business services
Business center
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 16 years of age.
An effective city/local tax rate of 6.422 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Nearby parking fee: EUR 25 per night (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)
National rating
This property does not have a Netherlands Tourist Board rating. For the benefit of our customers, we have provided a rating based on our rating system.
Property is also known as
Holiday Inn Express Amsterdam City Hall Hotel
Holiday Inn Express Hall Hotel
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Hall
Holiday Inn Express Amsterdam City Hall
Holiday Inn Express Amsterdam - City Hall, an IHG Hotel Hotel
Frequently asked questions
No, pets are not allowed at this property.
As of Aug 11, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Amsterdam - City Hall, an IHG Hotel on Aug 28, 2022 start from $148.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Check-in is from 3 PM - 3 AM. After-hours check-in is not available.
Check-out is at noon.
Located in Amsterdam City Centre, this hotel is within 1 mi (2 km) of Hortus Botanicus and Dam Square. Anne Frank House and Rijksmuseum are also within 2 mi (3 km). Mr. Visserplein Stop is 5 minutes by foot and Waterlooplein Station is 7 minutes.
Yes, Holiday Inn Express Amsterdam - City Hall, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Amsterdam - City Hall, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.
Overall score and ratings
4.5
Wonderful
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It was a great place to stay. Customer service was great. Good options at breakfast. The staff was friendly and answered questions when asked. The only thing I would like to point out is that upon leaving the room and checking that I had everything, I found a condom wrap under the bed! It was a bit uncomfortable to see that.
The hotel staff were very friendly; the hotel very clean and the continental breakfast was great.
What we didn’t like is that the hotel seems to lack security. Upon check-in close to midnight, we arrived to a street person yelling and swearing at the staff and trying to set himself up in the small lobby with all of his drugs, which were clearly laid out. It took the staff a few minutes to try to remove him and had to call the police. We were really put back about it that anyone could just walk into the hotel; the front doors were not locked at all during our entire stay, nor do they have a locked entrance to the rooms.
The hotel should keep it’s doors locked, if not, they should have a security guard during the evening.