Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

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Indoor Spa Tub
Seasonal outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

2.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
12 Rocky Ridge Road, Asheville, NC, 28806

Explore the area

  • Popular LocationAsheville Outlets5 min walk
  • AirportAsheville, NC (AVL-Asheville Regional)11 min drive
  • Popular LocationBlue Ridge National Heritage Area13 min drive
  • Popular LocationSierra Nevada Brewing Company18 min drive

Choose dates to view prices

About this area

Asheville

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel is located in West Asheville, a neighborhood in Asheville with good shopping. Asheville Outlets and Biltmore Park Town Square are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Carolina Arboretum and Biltmore Estate. Ready for a night out? Consider Grey Eagle and The Orange Peel. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as horse riding, mountain climbing, and ziplining in the area.

What's nearby

  • Asheville Outlets - 5 min walk
  • Bent Creek Experimental Forest - 4 min drive
  • Blue Ridge National Heritage Area - 13 min drive
  • Sierra Nevada Brewing Company - 18 min drive
  • Antler Hill Village - 19 min drive

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • Stone Ridge Tavern — 11 min walk
  • Papa's & Beer Mexican Restaurant — 15 min walk
  • Moose Cafe — 4 min drive
  • Biscuit Head — 6 min drive
  • Isis Restaurant & Music Hall — 7 min drive

About this property

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

Asheville hotel in West Asheville, near Asheville Outlets
A 24-hour fitness center, a spa tub, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, dry cleaning, and laundry facilities. All 108 rooms provide free WiFi and free wired Internet, flat-screen TVs with cable channels, and conveniences like sofa beds and refrigerators. Microwaves, coffee makers, and free local calls are among the other amenities available to guests.
Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel offers 108 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A seasonal outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, and Carte Blanche; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Hotel Suites Asheville Biltmore Square

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 592 out of 953 reviews
5 - Excellent 62%
Rating 4 - Good. 283 out of 953 reviews
4 - Good 30%
Rating 3 - Okay. 57 out of 953 reviews
3 - Okay 6%
Rating 2 - Poor. 15 out of 953 reviews
2 - Poor 2%
Rating 1 - Terrible. 6 out of 953 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.6/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel. Would stay here again if returning to Asheville.
Stayed 1 night in Sep 2021

5/5 Excellent

Business traveler
Was good
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous staff, clean hotel.
Stayed 1 night in Sep 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thoroughly enjoyed our stay here. I would highly recommend staying here. Staff is very pleasant and hotel is very clean.
Stayed 1 night in Sep 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A little too expensive for a Holiday Inn. Every thing else was nice.
Stayed 1 night in Sep 2021