Save

Choose dates to view prices

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

Photo gallery for Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

Exterior
Seasonal outdoor pool
Indoor spa tub
Seasonal outdoor pool
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

2.5 star property

4.6/5 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
12 Rocky Ridge Road, Asheville, NC, 28806

Explore the area

  • Popular LocationAsheville Outlets9 min walk
  • Popular LocationBent Creek Experimental Forest4 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)11 min drive
  • Popular LocationAntler Hill Village19 min drive

Room options

About this area

Asheville

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel is located in West Asheville, a neighborhood in Asheville with good shopping. Asheville Outlets and Asheville Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore North Carolina Arboretum and Biltmore Estate. Ready for a night out? Consider The Orange Peel. Kayaking and water tubing offer great chances to get out on the surrounding water, or you can seek out an adventure with mountain biking and hiking/biking trails nearby.

What's nearby

  • Asheville Outlets - 9 min walk
  • Bent Creek Experimental Forest - 4 min drive
  • North Carolina Arboretum - 5 min drive
  • Center for Spiritual Living - 8 min drive
  • Antler Hill Village - 19 min drive

Getting around

  • Asheville Regional Airport (AVL) - 11 min drive

Restaurants

  • Stone Ridge Tavern - 11 min walk
  • Apollo Flame Bistro - 13 min walk
  • Moose Cafe - 4 min drive
  • El Chapala Mexican Restaurant - 6 min drive
  • Biscuit Head - 7 min drive

About this property

Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel

Hotel located in West Asheville
Consider a stay at Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel and take advantage of free continental breakfast, a terrace, and dry cleaning/laundry services. For some rest and relaxation, visit the hot tub. Free in-room WiFi is available to all guests, along with a fireplace in the lobby and a 24-hour gym.
Other perks include:
  • A seasonal outdoor pool
  • Free self parking
  • A TV in the lobby, meeting rooms, and smoke-free premises
  • Tour/ticket assistance, a front desk safe, and a computer station
  • Guest reviews give good marks for the helpful staff, proximity to shopping, and overall condition
Room features
All 108 rooms feature comforts such as air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews say good things about the clean, spacious rooms at the property.
Extra amenities include:
  • Sofa beds, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Bathrooms with tubs or showers and free toiletries
  • Flat-screen TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Onsite parking available only on request
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool
  • Sofa bed

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)
  • Sofa bed

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Parking for buses, RVs, or other large vehicles is not available at this property.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 10 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Express Asheville-Biltmore Square
Holiday Inn Express Hotel Asheville-Biltmore Square
Holiday Inn Express Hotel Suites Asheville Outlets
Holiday Inn Express Hotel Suites Asheville Biltmore Square

Frequently asked questions

Does Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 10 AM–10 PM.

How much does it cost to stay at Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel?

As of Dec 3, 2022, prices found for a 1-night stay for 2 adults at Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel on Jan 2, 2023 start from $89.86, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel?

Self parking is free at this property.

What time is check-in at Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel?

Check-in is from 4:00 PM - anytime.

What time is check-out at Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel?

Check-out is at 11 AM.

Where is Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel located?

Located in West Asheville, this hotel is 0.5 mi (0.8 km) from Asheville Outlets and 2.6 mi (4.1 km) from North Carolina Arboretum. Biltmore Estate and New Belgium Brewing Company are also within 9 mi (15 km).

Can I cancel my reservation for free at Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel and receive a full refund?

Yes, Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Holiday Inn Express Hotel & Suites Asheville Outlets, an IHG Hotel cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 670 out of 1000 reviews" "
" "5 - Excellent 67%
Rating 4 - Good. 266 out of 1000 reviews" "
" "4 - Good 27%
Rating 3 - Okay. 41 out of 1000 reviews" "
" "3 - Okay 4%
Rating 2 - Poor. 16 out of 1000 reviews" "
" "2 - Poor 2%
Rating 1 - Terrible. 7 out of 1000 reviews" "
" "1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

4.6/5

Eco-friendliness

5/5 Excellent

Dennis
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay.
Stayed 1 night in Nov 2022

5/5 Excellent

Christopher
Liked: Cleanliness, amenities, property conditions & facilities
Property was fine I would stay there again when I come back to Asheville!!

5/5 Excellent

Candice
Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked the walking path around the hotel.
Stayed 1 night in Oct 2022

5/5 Excellent

Doris
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best service ever best rooms Darlene is awesome
Stayed 2 nights in Oct 2022

5/5 Excellent

Donna
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay for our trip to Asheville. It was very clean, the staff was very nice and helpful and the breakfast was good. The area is not picturesque but we came to see The Biltmore so the room was great.
Stayed 2 nights in Oct 2022

5/5 Excellent

james
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Day staff was great
Stayed 3 nights in Oct 2022

5/5 Excellent

Theresa a
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and helpful staff at the desk. Very clean.
Stayed 1 night in Oct 2022

5/5 Excellent

Robert
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a keeper. Restaurant and top service
Stayed 2 nights in Oct 2022

4/5 Good

Camille
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room ac/ heater unit was Too loud!
Stayed 2 nights in Oct 2022

4/5 Good

Allen
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was easy to find and good area!
Stayed 1 night in Oct 2022