Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
In-room safe, desk, laptop workspace, soundproofing

Overview of Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

2.5 star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
42 Tunnel Rd, Asheville, NC, 28805

Explore the area

  • Popular LocationNorth Carolina Arboretum14 min drive
  • Popular LocationBent Creek Experimental Forest14 min drive
  • AirportAsheville, NC (AVL-Asheville Regional)20 min drive
  • Popular LocationSierra Nevada Brewing Company23 min drive

Choose dates to view prices

About this area

Asheville

Located in Asheville, Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel is in the city center. Harrah's Cherokee Center - Asheville and Grey Eagle are cultural highlights, and travelers looking to shop may want to visit Asheville Mall and Asheville Outlets. Looking to enjoy an event or a game while in town? See what's happening at McCormick Field or Memorial Stadium.

What's nearby

  • Innsbruck Mall - 3 min walk
  • Asheville City Hall - 2 min drive
  • North Carolina Arboretum - 14 min drive
  • Bent Creek Experimental Forest - 14 min drive
  • Sierra Nevada Brewing Company - 23 min drive

Getting around

  • Asheville Regional Airport (AVL) - 20 min drive

Restaurants

  • Papas & Beer — 3 min walk
  • Cornerstone — 6 min walk
  • Carrabba's Italian Grill — 19 min walk

About this property

Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel

Hotel with free breakfast, near Asheville Mall
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a 24-hour fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Other amenities include a 24-hour business center, a spa tub, and a business center. All rooms are soundproofed and offer free WiFi and free local calls. For a bit of entertainment, LCD TVs come with cable channels, and guests will also find coffee makers and hair dryers. Change of towels is available on request.
Holiday Inn Express & Suites Asheville Downtown, an IHG Hotel offers 111 accommodations with safes and coffee/tea makers. LCD televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Asheville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for onsite parking
  • Onsite parking includes off-street options
  • Free area shuttle up to 2.0 mi

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–9:30 AM

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Outdoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (1552 square feet)
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Cable channels
  • LCD TV
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
No check-in is possible before 3 PM.

Renovations and closures

The following facilities or services will be unavailable from October 25 2021 to March 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children 10 years old and younger stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Up to 3 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Asheville Downtown
Holiday Inn Hotel Asheville Downtown
Holiday Inn Asheville Downtown Hotel
Holiday Inn Suites Asheville Downtown
Inn Asheville Downtown

Frequently asked questions

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 236 out of 315 reviews
5 - Excellent 75%
Rating 4 - Good. 63 out of 315 reviews
4 - Good 20%
Rating 3 - Okay. 10 out of 315 reviews
3 - Okay 3%
Rating 2 - Poor. 2 out of 315 reviews
2 - Poor 1%
Rating 1 - Terrible. 4 out of 315 reviews
1 - Terrible 1%

4.8/5

Cleanliness

4.8/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
CLOSE TO DOWNTOWN
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and comfortable. Also very convenient for our activities.
Stayed 2 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 2 nights in Dec 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy going to this property. There’s never a disappointment and I appreciate it.
Stayed 6 nights in Dec 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We got a suite that was clean and big.
Stayed 1 night in Dec 2021