钱普尼斯艾斯特庄园水疗中心酒店有游泳池吗？

是的，此住宿设有1 个室内游泳池和季节性开放的室外游泳池。游泳池开放时间：7:00–10:00。

钱普尼斯艾斯特庄园水疗中心酒店允许宠物入住吗？

是的，此住宿允许携带宠物入住。将收取每间住宿每晚 GBP 10 的费用。服务类动物免费。

钱普尼斯艾斯特庄园水疗中心酒店的停车费是多少？

该住宿免费提供自助停车。

何时可在钱普尼斯艾斯特庄园水疗中心酒店办理入住？

开始办理入住：15:00；停止办理入住：不限时间。

钱普尼斯艾斯特庄园水疗中心酒店的地址在哪里？

这家SPA酒店位于阿什福德市；距离肯特山 2.6 公里，而且距离好莱坞保龄球馆和戈丁顿庄园和花园不到 10 公里。而且，圣母玛利亚教堂和阿什福德博物馆距离酒店不到 10 公里。

钱普尼斯艾斯特庄园水疗中心酒店点评、优惠和照片 2025

Q: 钱普尼斯艾斯特庄园水疗中心酒店的停车费是多少？

该住宿免费提供自助停车。

4/10 很差

Martin

商务旅客

2025 年 7 月 5 日

不满意：住宿条件和设施，清洁度

£296 for a small dirty room is unacceptable. Took photo as did colleagues who had a similar experience. No breakfast included. Also provided with dirty cups and glasses which my fellow guests also encountered. The room was not worthy a 2 star hotel let alone a Champneys. Would never return.

2025 年 7 月入住 1 晚

10/10 超赞

Stewart

与配偶出行

2025 年 6 月 21 日

满意：清洁度

The hotel was a splendid surprise being a true manor in the style of a stately home with extensive grounds. We stayed in the Mews cottages which provided a large well equipped room and bathroom.

2025 年 6 月入住 1 晚

10/10 超赞

Charlotte

2025 年 6 月 15 日

Great grounds!

2025 年 6 月入住 2 晚

6/10 一般

Scott

2025 年 4 月 17 日

不满意：住宿条件和设施

2025 年 4 月入住 2 晚

6/10 一般

Zoe

2025 年 4 月 15 日

2025 年 4 月入住 1 晚

2/10 糟糕

Karolina

2025 年 4 月 10 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

AVOID- caused bad foot poisoning

My stay at this hotel back in March 2025 was very disappointing, followed a series of issues that ruined the overall experience. The spa facilities were notably dirty, with unsanitary conditions and several key amenities, such as the sauna and jets, being non-operational. The dining experience was equally disheartening. The restaurant's food quality was shockingly poor, failing to justify its expensive prices. Wl me e were initially informed by multiple staff members, including the front desk and a waitress, about a £35 dinner voucher per person. This promise influenced our menu selections, only to be rescinded upon payment, leading to considerable frustration and a breach of trust. The situation escalated further when both my partner and I suffered severe food poisoning shortly after dinner. This not only ruined our evening but also cast a pall over the entire weekend. During checkout, I overheard other guests voicing similar complaints about the misleading voucher situation, highlighting a systemic problem of unprofessionalism. The hotel staff's dismissive and rude handling of these issues. They took my contact details saying they will investigate but failed to follow up on my complaint, further compounded my dissatisfaction. I strongly advise potential guests to listen to the negative reviews and avoid this establishment unless they are prepared for disappointment and financial loss.

2025 年 3 月入住 1 晚

8/10 还可以

Owen

2025 年 3 月 29 日

满意：清洁度、员工和服务、服务设施、住宿条件和设施

Very beautiful property!

2025 年 3 月入住 2 晚

8/10 还可以

Bobbie

2025 年 3 月 28 日

满意：客房舒适度，员工和服务

Night stay

Lovely service and nice night away! Pool facilities just lacked a bit of TLC, shampoo fallen off of wall in showers, sauna useable, hooks and some lockers broken in changing rooms. Breakfast was lovely and warm welcome upon check in and checkout. Would return but do not believe it to be worth the money paid.

2025 年 3 月入住 1 晚

8/10 还可以

Paul

2025 年 3 月 28 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 3 月入住 2 晚

10/10 超赞

Jacqui

2025 年 3 月 19 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Overnight stop with our dog. The room was wonderful and had its own private garden.

2025 年 3 月入住 1 晚

8/10 还可以

真实旅客

2025 年 3 月 15 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Quite good

Initially we had a problem with our room but the staff dealt with it very well and we were moved to another room. Overall we found the staff very helpful and efficient. Our first breakfast was in the spa and service there was slow. Eastwell Manor is a beautiful building in a beautiful setting. We felt our stay there was good but yet there were a number of things that could be improved on and managed more efficiently. It’s worth a visit though despite this.

2025 年 3 月入住 2 晚

6/10 一般

Annselina

2025 年 3 月 8 日

满意：清洁度、员工和服务、住宿条件和设施

2025 年 3 月入住 1 晚

6/10 一般

James

2025 年 2 月 23 日

2025 年 2 月入住 2 晚

4/10 很差

Clive

商务旅客

2025 年 2 月 23 日

不满意：住宿条件和设施，员工和服务

Restaurant was already fully booked even for guests staying overnight. Guest should have priority partially when the hotel is in a rural location. Generally, staff were not as attentive or polite as when I've stayed before. Took 3 days for a VAT receipt and three phone calls. Breakfast DIY tea was down market and not in teapots. Run out of bread for toast that's poor for price point paid. Plumbing extremely noisy in adjacent room with loud screeching I assume when taps turned on? Gym and spa very good. Staff there were very polite and helpful. I always stay in hotels with spa facilities when on business but will give Eastwell a miss next visit to Kent.

2025 年 2 月入住 1 晚

6/10 一般

真实旅客

2025 年 2 月 22 日

不满意：住宿条件和设施

Main hotel building is beautiful and the bar service in the evening was good. At breakfast on a Saturday morning, there didn’t seem to be enough staff helping serve a busy restaurant. We stayed in the Mews Cottages, overall the value for money was good; however, the rooms need some work to maintain them. The windows didn’t close properly, meaning the bathroom was very cold and the television didn’t work.

2025 年 2 月入住 1 晚

10/10 超赞

Jamie

2025 年 2 月 20 日

满意：客房舒适度，清洁度

2025 年 2 月入住 1 晚

4/10 很差

CAROLINE

团体旅客

2025 年 2 月 17 日

不满意：清洁度、员工和服务、服务设施、住宿条件和设施

Stunning Manor House - afternoon tea was Ok, just one lady looking after the lounge area. Clearly understaffed and only had one drink, got drinks menu and no one ever came back. Would have spent more money but missed opportunity. Room was shabby, cobwebs in windows and bedside lamps, badly water stained wallpaper in window in bedroom (Room 621). Breakfast was poorly organised too - only one person allowed to take orders it appeared. Big pots of pre made coffee that you help yourself too, buffet table not topped up regularly. Again, not enough staff. Bar service was poor also, long waits and was given alcoholic beer when ordered non alcoholic beer. Very pleased we dined at local pub down the road (highly recommend doing this if you have to stay at this place). The appearance does not match the poor standards inside. We will not be returning

2025 年 2 月入住 1 晚

4/10 很差

Paul

团体旅客

2025 年 2 月 17 日

不满意：员工和服务

Not great customer service. Not value for money.

Had a lovely cream tea. After that it was pretty average considering the price you pay per night. You wait a long time to get served and a long time to get drinks. Breakfast was under staffed and very frustrating to watch bad service. Little things like having bowls available and keeping the breakfast buffet well stocked was a problem.

2025 年 2 月入住 1 晚

10/10 超赞

Kendall

2025 年 1 月 27 日

2025 年 1 月入住 1 晚

10/10 超赞

ANTHONY

2025 年 1 月 7 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

The perfect venue

Always a delight to come to this fantastic hotel the staff are wonderful. The place is just a dream to be at.

2024 年 12 月入住 2 晚

10/10 超赞

Corinna

2025 年 1 月 5 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beautiful

2025 年 1 月入住 1 晚

4/10 很差

真实旅客

2024 年 12 月 31 日

A little disappointing 😞

Our stay at Champneys Ashford this time wasn't as good as last time unfortunately. We couldn't enjoy the spa freely because of the restrictions on entry times for certain guests. Also, the chlorine levels were so high that everyone's eyes were stinging. And on the second day, the jacuzzi wasn't working at all. There were no robes in anyone's rooms so people were having to chase around to find their own robes. The bedroom was filled with cobwebs and was quite chilly, but somehow I managed to get burnt by the piping hot towel rail in the bathroom. A bit dangerous! As a married couple, we wanted a romantic spa break so booked a double room. However, we ended up with twin beds pushed together. So no snuggles for us unfortunately. The breakfast was okay, and the staff were very friendly, but we waited over 45mins for our breakfast to be cooked which took us past the 11am checkout time, and then we almost missed our cab to the station. Let's hope they don't deduct my account for late checkout. Unfortunately I don't think we will be back again. Although the grounds are beautiful, the standards seem to be slipping.

2024 年 12 月入住 1 晚

2/10 糟糕

Raylee

2024 年 12 月 31 日

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

2024 年 12 月入住 2 晚

8/10 还可以

Dan

2024 年 12 月 22 日

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度

Beautiful property steeped in history with fantastic grounds ,restaurant and spa

2024 年 12 月入住 1 晚

4/10 很差

EROL

与配偶出行, 商务旅客

2024 年 12 月 1 日

When arriving at check in time, we were told to wait by the fire place. After waiting 15 minutes, 3 couples had walked in and checked in. Unsure why we had to wait. When mentioned to staff member at check in. She claims she had no idea. The room placement was set next to a busy door for other hotel users. This was very loud and disturbing. Room was small and cosy but interior was fairly dated. Ceilings were peeling, wall paint peeling and dust in all corners of the room. Requested a king bed for couple and received 2 single beds butted up together. Spa facilities were good and clean.

2024 年 11 月入住 2 晚

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钱普尼斯艾斯特庄园水疗中心酒店

Eastwell Manor, Champneys Hotel & Spa

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