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Eastwell Manor, Champneys Hotel & Spa

Star Rating
4 out of 5

Information

Reviews

4.0 / 5Good
286 reviews

Amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free Parking

Map

What's nearby

  • Popular Location
    Ashford Designer Outlet
    8 min drive
  • Popular Location
    Boughton Golf Club
    13 min drive
  • Restaurant
    The Flying Horse Inn
    4 min walk
  • Restaurant
    The Kings Head
    4 min drive
  • Airport
    London (SEN-Southend)
    73 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Standard Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details
  • Standard Room, 1 Double Bed

    Room Amenities

    • Sleeps 2
    • 1 Double Bed
    More details

About this area

Ashford

Eastwell Manor, Champneys Hotel & Spa is located in Ashford. Ashford Golf Club and Faversham Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Port Lympne Wild Animal Park and Gardens and Whitstable Beach. South of England Rare Breeds Centre and Bredgar and Wormshill Light Railway are also worth visiting.

What's nearby

  • Popular Location
    Ashford Designer Outlet - 8 min drive
  • Popular Location
    Boughton Golf Club - 13 min drive
  • Popular Location
    Mount Ephraim Gardens - 14 min drive
  • Popular Location
    Port Lympne Wild Animal Park and Gardens - 14 min drive
  • Popular Location
    Shepherd Neame Brewery - 15 min drive

Getting around

  • Ashford Wye Station - 3 min drive
  • London (LGW-Gatwick) - 61 min drive

Restaurants

  • The Manor — 1 min walk
  • The Pavilion — 1 min walk
  • The Flying Horse Inn — 4 min walk
  • The Kings Head — 4 min drive
  • Halfway House — 4 min drive

About this property

Eastwell Manor, Champneys Hotel & Spa

Romantic hotel with 2 restaurants and full-service spa
This smoke-free hotel features 2 restaurants, a full-service spa, and a golf course. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, an indoor pool, an outdoor pool, and a fitness center are onsite. All 23 rooms offer free WiFi, DVD players, and satellite TV. Room service, coffee makers, and hair dryers are among the other amenities available to guests.
Eastwell Manor, Champneys Hotel & Spa offers 23 accommodations with DVD players and safes. Satellite television is provided.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access.
In addition to a full-service spa, Eastwell Manor, Champneys Hotel & Spa features a golf course and an outdoor tennis court. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast. Wireless Internet access is complimentary.
Event facilities measuring 5584 square feet (519 square meters) include a conference center. This romantic hotel also offers an outdoor pool, an indoor pool, and a spa tub. Onsite self parking is complimentary.
Eastwell Manor, Champneys Hotel & Spa is a smoke-free property.
Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including an outdoor tennis court. An indoor pool, an outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.
Guests under 16 years old are not allowed in the health club, fitness facility, or spa tub.
The recreational activities listed below are available either on site or nearby; fees may apply.
Champneys has massage/treatment rooms. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.

Policies

Check-in

Check-in between 3 PM - 10:30 PM

Check-out

Check-out before 11 AM

Children and extra beds

  • Children are welcome.

Pets

  • Pets allowed for an extra charge of GBP 10 per accommodation, per night

Property payment types

Diners Club
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet fee: GBP 10 per accommodation, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

The seasonal pool will be open from May to September. Pool access available from 7:00 AM to 8:30 PM.Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Property is also known as

  • Eastwell Manor Champneys Hotel Ashford
  • Eastwell Manor Ashford
  • Eastwell Manor Hotel
  • Eastwell Manor Hotel Ashford
  • Eastwell Manor Ashford, Kent
  • Eastwell Manor Champneys Hotel
  • Eastwell Manor Champneys
  • Eastwell Manor, Champneys &
  • Eastwell Manor, Champneys Hotel & Spa Hotel
  • Eastwell Manor, Champneys Hotel & Spa Ashford
  • Eastwell Manor, Champneys Hotel & Spa Hotel Ashford

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • Free continental breakfast
  • 2 restaurants
  • 1 bar
  • Room service available

Things to do

  • 9 holes of golf
  • Aerobics classes
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • Dry cleaning service
  • DVD player
  • Indoor pool
  • Outdoor pool

Conveniences

  • Banquet hall
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms
  • Conference center (5584 square feet of space)

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bathroom

  • Hair dryer
  • Shower

Entertainment

  • Cable/satellite channels
  • DVD player

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Phone
  • Safe

Nearby things to do

Activities

  • Golf lessons
  • Skydiving

Where to eat

  • The Manor – Restaurant with a bar. Serves breakfast, lunch, and dinner.
  • The Pavilion – Alfresco dining restaurant with a bar. Serves breakfast, lunch, and dinner. Kids' menu available.
5 - Excellent
126
4 - Good
75
3 - Okay
50
2 - Mediocre
19
1 - Poor
16
4.2
Cleanliness
4.0
Service and Staff
3.8
Amenities
4.0
Property condition

3/5

  • Liked: Cleanliness, amenities, property conditions & facilities

The dining experience for the evening meal was only average. The portions were small therefore value for money was below average. There were not enough waiting staff for the amount of customers and attention to detail suffered.

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service

Not interested in you as a client. Took 2days to fix TV. Broken blind only fixed 5 hours after another complaint. Staff unpleasant.

Stayed 2 nights in Nov 2019

1/5

  • Disliked: Cleanliness, staff & service, property conditions & facilities

Hotel was grand in appearance and in excellent grounds. The reception and the bar were also very nice and well kept. The mews room we stayed in was disappointing. Hair left in the bathroom, dirty glasses and just felt "cheap". It was ok but for the price we were expecting a lot more. Service was pretty poor in every way. Ridiculously slow to check us in. We arrived dead on our check in time of 3 pm, yet were told that already there were no available tables for the restaurant, despite being advised to book upon arrival. We ended up eating in the bar, which although the food was good, took over an hour to arrive and had to constantly chase up service for drinks too. The waitress was friendly and doing her best, but it was just woefully slow. Breakfast the next morning we were "greeted" by the most unhappy person we've ever met. Clearly begrudged being there and actually serving or helping, so much so that even another guest commented to us how aggressive and grumpy she was. There were also dirty plates left out on the side and no butter that we could see (we were genuinely too scared to ask the waitress for any...) Food itself was good though. Check out, as per the rest of the stay was slow. Paid the food bill and left. Upon checking my bank when I arrived home, Eastwell had charged my card for the room without informing me, and despite the fact I'd paid via Expedia. After no answer to the phone for 15 mins, I emailed and spoke to a quite rude person. Refunded eventually.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities

Stayed 1 night in Oct 2019

3/5

  • Disliked: Staff & service

Very hard to get through on the phone. Used other website to book room which was refused at a discount. Very remote and very expensive

Stayed 1 night in Oct 2019

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