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Reviews of Athenaeum Grand Hotel

4 out of 5
Athenaeum Grand Hotel
142 Syggrou Street, Kallithea, Attiki

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4.1
Very Good
Rating 5 - Excellent. 336 out of 761 reviews
5 - Excellent 44%
Rating 4 - Good. 250 out of 761 reviews
4 - Good 33%
Rating 3 - Okay. 92 out of 761 reviews
3 - Okay 12%
Rating 2 - Poor. 44 out of 761 reviews
2 - Poor 6%
Rating 1 - Terrible. 39 out of 761 reviews
1 - Terrible 5%

4.3/5

Cleanliness

4.3/5

Staff & service

4.3/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large rooms, friendly helpful staff
Stayed 3 nights in Apr 2021
Response from Theodoros on May 7, 2021
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2020
Response from Theodoros on Nov 4, 2020
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

3/5 Okay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on a very busy thoroughfare. It is like a motorway and you can hear the cars all night long. Although the hotel itself is very nice, we had a hard time sleeping.
Stayed 1 night in Jun 2019

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff here were outstanding. They made us feel as thoughwe were their only concern. They have 2 properties close to each other. We accidentally went to the wrong one. They paid for our cab to the correct property. The staff was full of useful information and they gave us suggestions that helped us save money. We had an early flight out. Since we were missing the hotel breakfast, they had a boxed breakfast made up and ready for us to take with to the airport.
Stayed 3 nights in Apr 2019
Response from Theodoros on Nov 4, 2020
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Choice for sight seeing
Excellent hotel. In a decent enough area, mini business district. Few shops and coffee places around. 10 min walk from a Metro station. It takes only 30-40 mins to walk to The Acropolis Museum and on a sunny day its a nice enough walk. Hotel was very comfortable, the breakfast excellent and all in all, when i visit Athens again, I'll be happy to stay here again.
Stayed 5 nights in Mar 2019
Response from Theodoros on Nov 4, 2020
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2019
Response from Theodoros on Nov 4, 2020
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All is perfect ! Location, food , rooms are really spacious and modern.staff is great!
Stayed 1 night in Dec 2018
Response from Theodoros on Nov 4, 2020
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

1/5 Terrible

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2018

1/5 Terrible

Liked: Room comfort
Disliked: Staff & service
Stayed 3 nights in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Canadians
Good hotel not too far from attractions and metro. Always felt safe.
Stayed 1 night in Feb 2019
Response from Theodoros on Nov 4, 2020
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

5/5 Excellent

Stayed 3 nights in Jan 2019
Response from Theodoros on Nov 4, 2020
Dear Guest, Let us thank you for recommending Athenaeum Grand Hotel after the experience you had with us! It is great pleasure for us to receive a combination of positive comments for our amazing room views, the strategic location, our helpful and attentive staff and the comfortable rooms and that all these factors contributed to an exceptional stay. We truly hope that we will have the opportunity of welcoming you back soon in the future. Kind Regards, Theodoros Katsos Director of Sales and Marketing

4/5 Good

Stayed 3 nights in Jan 2019

4/5 Good

Liked: Cleanliness, property conditions & facilities
Isolated location, basic facilities. Great staff.
Stayed 2 nights in Jan 2019

5/5 Excellent

Traveled with family
Liked: Cleanliness
Decoration is nice. Big rooms. Far away from de central area
Stayed 2 nights in Jan 2019

5/5 Excellent

Stayed 4 nights in Jan 2019

3/5 Okay

Liked: Staff & service
Disliked: Cleanliness, room comfort
Pity about the draining system!
Excellent service, top quality breakfast unfortunately the drainage has to be addressed!
Stayed 1 night in Dec 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 Night stay in Athens
Nice and comfortable stay in this hotel. Reception and check in was excelent. Nice and clean hotel with comfortable room. Very good service stuffs. Only location is a bit out-side from the main attractions.
Stayed 3 nights in Dec 2018

3/5 Okay

Liked: Cleanliness, staff & service
We were shifted to sister hotel Athenaeum Palace, which we stayed at for first 2 days, as this hotel was fully booked.
Stayed 1 night in Jan 2019

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good breakfast, free parking, everything was pleasant.
Stayed 1 night in Dec 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleasant hotel
The hotel is modern and well designed. We had a junior suite which was roomy with a unique very comfortable bed and bedding. Although it overlooked the busy street where the hotel was situated, the traffic noise was barely audible. Breakfast was tasty, ample with many choices. But the very best part was the kind, attentive staff. The only drawback was the heating system which is controlled by a main computer not the thermostat in the room. It tended to be uncomfortably warm. We wouldn’t hesitate to stay there again. Good value as well
Stayed 6 nights in Dec 2018

4/5 Good

Liked: Staff & service, property conditions & facilities
Nice staff, a few issues that let it down
Hotel is nice - an older building but newly renovated - and staff are friendly. The hotel is convenient for conferences at the Intercontinental, though I'd stay somewhere else if you're sightseeing - it's not that near the main sights and the local area is mainly strip clubs and car rental places. There were two issues with my room which took the shine off the trip a bit: the room was really hot and the AC didn't work so I had to sleep with the window wide open (would be a problem if you can't sleep with traffic noise). This was strange because the nighttime temperatures were pretty low during my trip (0-10 deg C). I mentioned this to a member of staff but they didn't fix it. Also there was an intermittent smell of drains in the bathroom.
Stayed 4 nights in Dec 2018

5/5 Excellent

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms were great,spacious,comfortable.staff was polite.i liked the location.
Stayed 6 nights in Dec 2018

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was conveniently located close to a much larger hotel where a meeting I was attending was being held - and was much less expensive It was a very safe walk of 5 minutes to get there. The staff spoke excellent English and even humored me with my poor Greek. The shower in particular was excellent.
Stayed 6 nights in Dec 2018

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern decor and facility, and great variety of scrumptious offerings for breakfast. Bathroom fixture need regular up keep..
Stayed 3 nights in Dec 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , nice location,amazing staff,clean,but the breakfast could be improved with more options !
Stayed 2 nights in Nov 2018

2/5 Poor

Liked: Staff & service
Disliked: Room comfort
Nice hotel modern very clean. But we were first put into room with large extractor fans outside and second room due to high wind was freezing. There was a gap between the window seals. Called staff just told to put heating on so noise from wind and fan did not sleep a wink
Stayed 3 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room and was great!!!! Only drawback was when we asked for the heat to be turned down it was not and we had to open the balcony door to get a bit of coolness in the room.
Stayed 4 nights in Nov 2018

3/5 Okay

Traveled with family
Liked: Cleanliness
First off, as a VIP member, I was supposed to get a bottle of wine but didn't. Our A/C wasn't on at all! I was told once they would send someone up & the other time, front desk said she will work on it at her end since they control it from the front office??? What's the use of the room controls then? Finally on the 5th day, after pushing so many buttons randomly, air was coming out of the vent! The mirror in bathroom was hung so high, I could only see my eyes! The drainage bar in the shower stall comes loose & gave my daughter a long gash on the back of her foot! The elevators are tiny! It could barely fit two people with a suitcase. Breakfast was mediocre! Lastly, the hotel was sandwiched between two strip clubs. Other than the above, the bed was comfortable enough to sleep on for a week and location wasn't too bad distance wise.
Stayed 7 nights in Nov 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2018

5/5 Excellent

it was more easy getting to the hotel than I thought . bus 95 airport - syntagma square . from syntagma square bus no 40 , 5 stops (5th stop PANTIOS university) just at the entrance of the hotel . the hotel is clean , the staff are professionals , the room satisfactory comfortable . the bathroom large , clean , modern , big window and roomy shower open cabin . a cabin glass door should make it perfect . overall a much better 4* hotel than all the others I have stayed in Athens . definitely I shall book it again on my next trip and I responsibly recommend it .
Stayed 1 night in Nov 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice and clean hotel. However gym equipment must be upgraded to hotel standards.
Stayed 4 nights in Nov 2018

4/5 Good

Goodbalue
Stayed 2 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good customer service, and the facilities are nice and modern.
Stayed 3 nights in Nov 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, about 30 minute walk to acropolis. Would stay again.
Stayed 5 nights in Nov 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Athens hotel -
Great stay. Nice property in Athens. Location convenient. Breakfast, on-site parking were a big plus. Would definitely recommend.
Stayed 1 night in Nov 2018

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staff, clean room with nice toiletries. Better if shuttle bus can gw more frequent
Stayed 4 nights in Nov 2018

3/5 Okay

Stayed 5 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location to Athens. Plaka, Acropolis, Park etc.
Stayed 6 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel accommodations and service. Excellent breakfast.
Stayed 11 nights in Oct 2018

4/5 Good

Stayed 1 night in Oct 2018

4/5 Good

Liked: Cleanliness, property conditions & facilities, room comfort
Inconvenient location
Very Inconvenient location. Not suitable with large/heavy luggage.
Stayed 1 night in Oct 2018

5/5 Excellent

Liked: Staff & service, property conditions & facilities
Photos accurately depict the hotel. Staff are friendly and helpful with good English. Very clean. You really can walk from the acropolis in 25 minutes 🤓
Stayed 3 nights in Oct 2018

3/5 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One night Stay
Upon check in we were advised that the hotel was full and we would be transferred to another hotel (same name). It was nearby but the streets were such that it wasn’t walkable so we were transported by taxi. Staff was pleasant. Included breakfast which was fair and underwhelming. Breakfast staff seemed unorganized and dining area was chaotic. We had to take utensils, salt and pepper, napkins, etc. from other tables as there was no central place to get these items. Coffee selection was great. Not a great location for walking to nearby restaurants, shopping, etc.
Stayed 1 night in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean rooms. Friendly staff at check in. Shower head is awesome
Stayed 1 night in Oct 2018

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible experience
They told us our room was flooded and didn’t have any rooms available even though people behind us were checked in . They told us they were putting us in another hotel that was the same quality, it was a joke more like a motel 6 and it was located in a bad area between two abandoned buildings covered in graffiti. The Saturday night rate for that hotel was $59 if that explains it well enough. Terribly handled situation by the atheneum grand staff .
Stayed 1 night in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A New, Comfy, and Clean Hotel
The hotel put us in a newly acquired hotel, Athenaeum Palace Hotel across the street. It has a bigger lobby and dining room. We are very satisfied with staying there except had to notify a few tour companies for a different pick up address. It would be great if the hotel had notified us the changes.
Stayed 3 nights in Oct 2018

4/5 Good

Liked: Staff & service, room comfort
poor WiFi reception. Warm staffs through out.
Stayed 4 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property is very clean and the staff were very helpful.
Stayed 2 nights in Oct 2018

2/5 Poor

Liked: Cleanliness, staff & service
I'm not really sure which hotel I am reviewing because when we arrived in our taxi upon checking in we were informed in the front desk that our room was actually in their other hotel (Athenaeum Palace Hotel) which was right across the street. We tried reasoning with them that this was NOT what we had booked and they insisted that the hotel was 'exactly the same' and that it actually was the same hotel, which it wasn't. They called and payed for a taxi to drive the very short distance to it. The other hotel, although nice was not exactly the same and was not what was shown in the pictures. Service was good and the included breakfast was also very good. Although not our case, it seemed like some of the rooms in our floor did not have any windows at all, rather they had glass walls facing the corridors believe it or not, of course with thick curtains that covered it all, but still. We didn't really have a window either as we just had some glass brick that let the light in but you could't see anything at all. Finally, the location of the hotel (both of them) was NOT as advertised, most definitely NOT 10 minutes away from the Parthenon. Instead, the original hotel (not the one we were placed at) is located in between two strip clubs and there are prostitutes on the street. Overall, not a fantastic experience at all as one can see.
Stayed 2 nights in Oct 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They had cell phones that you could use in Athens, wonderful breakfast, beautiful hotel, rooms were small though
Stayed 1 night in Oct 2018