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M Social Auckland

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Harbour Suite View Inclusions Galore | View from room
Harbour Suite View Inclusions Galore | In-room safe, desk, laptop workspace, blackout drapes
Harbour Suite View Inclusions Galore | View from room
View from room

Overview of M Social Auckland

VIP Access

M Social Auckland

4.5-star property

4.7/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available
  • Business services
Map
196-200 Quay Street, Auckland, 1010

Explore the area

  • Popular LocationAuckland Ferry Terminal2 min walk
  • Popular LocationViaduct Harbour8 min walk
  • Popular LocationSky Tower10 min walk
  • AirportAuckland (AKL-Auckland Intl.)27 min drive
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for Rewards members

Room options

About this area

Auckland

Located by the sea, M Social Auckland is in Auckland Central Business District, a neighborhood in Auckland with great shopping. Britomart Transport Centre and Sky Tower are notable landmarks, and some of the area's activities can be experienced at Auckland Ferry Terminal and Princes Wharf. Looking to enjoy an event or a game while in town? See what's happening at Spark Arena or ASB Tennis Centre. Guests love the hotel's central location.

What's nearby

  • Princes Warf Visitor Information Centre - 1 min walk
  • New Zealand Maritime Museum - 2 min walk
  • Auckland Ferry Terminal - 2 min walk
  • Viaduct Harbour - 8 min walk
  • Sky Tower - 10 min walk

Getting around

  • Auckland Britomart Station - 5 min walk
  • Auckland Intl. Airport (AKL) - 27 min drive

Restaurants

  • Monsoon Poon - 2 min walk
  • White + Wong's - 2 min walk
  • Botswana Butchery - 2 min walk
  • Sushi Train - 3 min walk
  • The Shucker Brothers - 3 min walk

About this property

M Social Auckland

4.5-star luxury hotel in the heart of Auckland Central Business District
At M Social Auckland, you can look forward to a coffee shop/cafe, dry cleaning/laundry services, and a bar. In addition to a 24-hour gym and a business center, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Cooked-to-order breakfast (surcharge), valet parking (surcharge), and smoke-free premises
  • A porter/bellhop, a front desk safe, and luggage storage
  • An elevator, tour/ticket assistance, and a 24-hour front desk
  • Guest reviews speak highly of the central location and helpful staff
Room features
All 190 rooms include comforts such as 24-hour room service and pillow menus, in addition to perks like laptop-compatible safes and laptop-friendly workspaces. Guest reviews speak positively of the comfortable rooms at the property.
Extra conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 49-inch LCD TVs with satellite channels
  • Wardrobes/closets, LED light bulbs, and refrigerators

Awards and affiliations

Green / Sustainable Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, French, Japanese, Korean, Russian

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Covered valet parking on site (NZD 45.00 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6 AM–10:30 AM: NZD 25.00-35.00 for adults and NZD 17-17 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • Business center
  • Conference space (1130 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Bathrobes
  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 49-inch LCD TV
  • Satellite channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee
  • Refrigerator

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Slippers
  • Soundproofing

Travelers also viewed these properties

See similar properties

Policies

Check-in

96% of travelers were happy with check-in
Check-in from 3:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

This property is closed from September 21 2021 to July 24 2022 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Breakfast fee: between NZD 25.00 and NZD 35.00 for adults, NZD 17 and NZD 17 for children (approximately)
  • Covered valet parking fee: NZD 45.00 per night
  • Credit card charges are subject to a surcharge of 2 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

National rating

This property does not have a Qualmark® rating. For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

M Social Auckland Hotel
M Social Auckland Hotel
M Social Auckland Auckland
M Social Auckland Hotel Auckland

Frequently asked questions

Is M Social Auckland pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at M Social Auckland?

As of Oct 4, 2022, prices found for a 1-night stay for 2 adults at M Social Auckland on Oct 9, 2022 start from $153.59, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at M Social Auckland?

Valet parking is available for NZD 45.00 per night.

What time is check-in at M Social Auckland?

Check-in is from 3:00 PM - midnight. Late check-in is available during limited hours.

What time is check-out at M Social Auckland?

Check-out is at 11 AM.

Where is M Social Auckland located?

Located in Auckland Central Business District, this luxury hotel is steps from Princes Warf Visitor Information Centre, New Zealand Maritime Museum, and Auckland Ferry Terminal. Britomart Transport Centre and Princes Wharf are also within 5 minutes. Auckland Britomart Station is 5 minutes by foot.

Can I cancel my reservation for free at M Social Auckland and receive a full refund?

Yes, M Social Auckland offers free cancellation on select room rates, because flexibility matters! Please refer to M Social Auckland cancellation policy on our site for more details about any exclusions or requirements.

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 745 out of 999 reviews
5 - Excellent 75%
Rating 4 - Good. 216 out of 999 reviews
4 - Good 22%
Rating 3 - Okay. 25 out of 999 reviews
3 - Okay 3%
Rating 2 - Poor. 11 out of 999 reviews
2 - Poor 1%
Rating 1 - Terrible. 2 out of 999 reviews
1 - Terrible 0%

4.8/5

Cleanliness

4.7/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities

4.5/5

Eco-friendliness

5/5 Excellent

Alexandre
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Top notch service and thoughtful design in a central neighbourhood.
Stayed 2 nights in Sep 2022

5/5 Excellent

Jennifer
Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great location and very friendly
Stayed 5 nights in Sep 2022

5/5 Excellent

Karen
Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to be welcomed by such lively and friendly staff. Convenient location - I would definitely stay here again.
Stayed 1 night in Sep 2022

5/5 Excellent

Irene
Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Trendy hotel with great view of the harbour. Short walk to the train station, many restaurants and eateries in the vicinity. We were particularly impressed with the warm welcome from Ms Georgia who had handled our check in. She was very friendly and welcoming, always smiling, recommended places to shop and dine. During our stay, our friends traveling with us received news that their mum was critically ill and they had to cut short the stay to return home immediately. Thank God Georgia was on duty and she immediately helped us contact Air New Zealand to change the flight for our friends; she'd even thoughtfully arranged airport transfer for them. Due to the efficiency of Georgia, Nigel and Sue, our friends managed to get home on time to spend the last hours with their mum. We were so grateful! Unfortunately our check out was a nightmare, we had a disagreement with Ms Kannika, the Duty Manager over some charges. She was extremely rude and constantly cutting us off before we finished our sentences. Her horrendous attitude reflected very badly on the, a complete opposite of the top notched service we had received from Georgia, Nigel and Sue. Our two weeks trip in New Zealand was very enjoyable and memorable but unfortunately it was marred by the unpleasant check out encounter with Ms Kannika. What a bummer!
Stayed 2 nights in Sep 2022

5/5 Excellent

Kerry
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Fabulous staff.
Stayed 2 nights in Sep 2022

5/5 Excellent

Fiona
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, spacious room with beautiful harbour view, comfy beds, bathroom and tea & coffee facilities were good. Walking distance to Spark Arena.
Stayed 1 night in Sep 2022

5/5 Excellent

MARWAN, Wellington
Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely staying there in my next visit... It was all wonderful
Stayed 2 nights in Sep 2022

4/5 Good

Susan
Traveled with family
Liked: Cleanliness, staff & service, amenities
needs two chairs in room where there are 2 people in possibly a another garbage bin in main area otherwise very good
Stayed 7 nights in Aug 2022

5/5 Excellent

Lillian, Kensington
Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Clean and well maintained facilities. Convinient location. Friendly and helpful staff. Highly recommended!
Stayed 1 night in Sep 2022

5/5 Excellent

LAPLACE
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location, facilities and service staff. Will definitely stay here if I visit Auckland again.
Stayed 3 nights in Aug 2022