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Hilton Garden Inn Austin NW - Arboretum

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Indoor pool
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes
32-inch LCD TV with satellite channels, pay movies

Overview of Hilton Garden Inn Austin NW - Arboretum

Hilton Garden Inn Austin NW - Arboretum

3 out of 5

4.4/5 Excellent

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationArboretum at Great Hills Mall4 min drive
  • Popular LocationMcNeil Crossing5 min drive
  • Popular LocationThe Domain6 min drive
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)24 min drive

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About this area

Austin

In the business district and near a metro station, Hilton Garden Inn Austin NW - Arboretum is in an area with great shopping. The Domain and Sixth Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Lake Austin and Lake Travis. Barton Springs Pool and Thinkery are also worth visiting.
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Popular Location

What's nearby

  • Arboretum at Great Hills Mall - 4 min drive
  • McNeil Crossing - 5 min drive
  • J. J. Pickle Research Campus - 6 min drive
  • The Domain - 6 min drive
  • St. David's North Austin Medical Center - 10 min drive

Getting around

  • Kramer Station - 6 min drive
  • Austin Station - 14 min drive
  • Austin-Bergstrom International Airport (AUS) - 24 min drive

Restaurants

  • Great American Grille — 1 min walk
  • Chuy's — 8 min walk
  • Brickhouse Tavern + Tap — 9 min walk
  • Rudy's Country Store & BBQ — 13 min walk
  • Catfish Parlour — 13 min walk

About this property

Hilton Garden Inn Austin NW - Arboretum

Suburban Austin hotel in Mesa Park with free parking
Along with a restaurant, this smoke-free hotel has an indoor pool and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, laundry facilities, and a 24-hour front desk. All 138 rooms provide free WiFi and free wired Internet, LCD TVs with satellite channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Hilton Garden Inn Austin NW - Arboretum offers 138 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Continental breakfast available for a fee daily 6 AM–10 AM: USD 10.95 for adults and USD 10.95 for children
  • 1 restaurant
  • Room service available

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Conference space (1250 square feet)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • In-room accessibility (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 32-inch LCD TV
  • Pay movies
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

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Guest rating 4+
Guest rating 4+
Business friendly
Business friendly
Parking included
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Air conditioned
Air conditioned
Hotel
Hotel
3 star
3 star

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for continental breakfast: USD 10.95 for adults and USD 10.95 for children (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Arboretum Hotel Austin NW
Hilton Garden Inn Austin NW Arboretum
Hilton Garden Inn NW
Hilton Garden Inn Austin NW Arboretum Hotel
Hilton Garden Inn Arboretum Hotel
Hilton Garden Inn Arboretum
Hilton Austin Nw Arboretum
Hilton Garden Inn Austin NW - Arboretum Hotel
Hilton Garden Inn Austin NW - Arboretum Austin
Hilton Garden Inn Austin NW - Arboretum Hotel Austin

Frequently asked questions

4.4
Excellent
Rating 5 - Excellent. 548 out of 979 reviews
5 - Excellent 56%
Rating 4 - Good. 305 out of 979 reviews
4 - Good 31%
Rating 3 - Okay. 79 out of 979 reviews
3 - Okay 8%
Rating 2 - Poor. 29 out of 979 reviews
2 - Poor 3%
Rating 1 - Terrible. 18 out of 979 reviews
1 - Terrible 2%

4.6/5

Cleanliness

4.5/5

Staff & service

4.2/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay
Stayed 1 night in Jun 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay and the staff was very friendly
Stayed 6 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. Really appreciated staff's quick and confident assistance.
Stayed 1 night in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
..
Stayed 3 nights in May 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great staff. The only thing I would recommend is the bed could use an upgrade.
Stayed 3 nights in Jun 2021