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Hotel ZaZa Austin

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Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
Egyptian cotton sheets, premium bedding, pillowtop beds, minibar
In-room dining

Overview of Hotel ZaZa Austin

Hotel ZaZa Austin

4.5 star property

4.6/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
400 Lavaca St, Austin, TX, 78701

Explore the area

  • Popular LocationSixth Street2 min walk
  • Popular LocationLady Bird Lake8 min walk
  • Popular LocationUniversity of Texas at Austin17 min walk
  • AirportAustin, TX (AUS-Austin-Bergstrom Intl.)19 min drive

Choose dates to view prices

About this area

Austin

Hotel ZaZa Austin is located in Downtown Austin, a neighborhood in Austin, and is in the entertainment district. The area's natural beauty can be seen at Lady Bird Lake and Zilker Park, while Moody Theater and Paramount Theater are cultural highlights. Check out an event or a game at Frank Erwin Center, and consider making time for Barton Springs Pool, a top attraction not to be missed. Guests appreciate the hotel's central location.
Visit our Austin travel guideOpens in a new window
Map

What's nearby

  • Sixth Street - 2 min walk
  • Frost Bank Tower - 4 min walk
  • Moody Theater - 5 min walk
  • Lady Bird Lake - 8 min walk
  • University of Texas at Austin - 17 min walk

Getting around

  • Downtown Station - 9 min walk
  • Austin Station - 18 min walk
  • Austin-Bergstrom Intl. Airport (AUS) - 19 min drive

Restaurants

  • Frank - 2 min walk
  • The Capital Grille - 2 min walk
  • Lonesome Dove Western Bistro - 2 min walk
  • Sullivan's Steakhouse - 3 min walk
  • Taverna - 3 min walk

About this property

Hotel ZaZa Austin

Luxury Austin hotel in Downtown Austin, walk to Sixth Street
2 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include 3 bars/lounges, a 24-hour fitness center, and a poolside bar.
Hotel ZaZa Austin offers 159 accommodations with iPod docking stations and minibars. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 42-inch flat-screen televisions come with cable channels. Bathrooms include showers with hydromassage showerheads, bathrobes, slippers, and designer toiletries.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include safes and complimentary newspapers. In-room massages and hypo-allergenic bedding can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool, a sauna, and a 24-hour fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, ZaSpa. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna.

The spa is open daily.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee daily 6:00 AM–11:00 AM: USD 10-100 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Full-service spa
  • Outdoor pool
  • Sauna

Family friendly

  • Free cribs/infant beds
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Turndown service

Business services

  • 24-hour business center
  • Conference space (8500 square feet)
  • Meeting rooms - 20

Outdoors

  • Pool cabanas (surcharge)
  • Pool sun loungers
  • Pool umbrellas
  • Rooftop terrace

Spa

  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Lever door handles
  • Pool hoist on site
  • Portable shower seat
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs available on site

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Egyptian cotton sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • Cable channels
  • iPod dock

Food and drink

  • Champagne service
  • Minibar
  • Wet bar

More

  • Desk
  • Desk chair
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • In-room massage
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in from 4:00 PM - midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Shuttle services

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100 per day

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 10 and USD 100 per person (approximately)
  • Valet parking fee: USD 45 per night (in/out privileges)
  • Pet fee: USD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Hotel ZaZa Austin Hotel
Hotel ZaZa Austin Austin
Hotel ZaZa Austin Hotel Austin

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 254 out of 328 reviews
5 - Excellent 77%
Rating 4 - Good. 46 out of 328 reviews
4 - Good 14%
Rating 3 - Okay. 11 out of 328 reviews
3 - Okay 3%
Rating 2 - Poor. 9 out of 328 reviews
2 - Poor 3%
Rating 1 - Terrible. 8 out of 328 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.7/5

Staff & service

4.7/5

Amenities

4.8/5

Property conditions & facilities

4.5/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the room - great design. Housekeeping was awesome. Pool amazing
Stayed 4 nights in Jun 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn't like the quality of the tp, and service at the pool area, the bartender was not very friendly and the three hrs we spent on the pool, she only came around one time.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here with my sisters for a birthday weekend. They upgraded our room to a beautiful suite and took care of us the entire stay. Pool was great after a hot day walking around sightseeing, eating and drinking. Great location. Awesome staff. Super amenities. Love this place!!
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service was outstanding.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The decor, atmosphere, cleanliness, and comfort of the beds. Just an incredible hotel, convenient to all things Austin
Stayed 5 nights in Jun 2022

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Over all great place to stay plus amazing customer service
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really like the style and special touches. The bed was GREAT. The service was somewhat lacking at the pool - took very very long to get service and then to get order - understaffed. Overall, good stay - would stay again.
Stayed 3 nights in Jun 2022

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful, clean and i love the attention to detail. Coffee bar on our floor and water for bedtime.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my first time staying at Hotel ZaZa, not sure what to expect but was impressed with everything. The staff, service, and cleanliness of the hotel were terrific. The rooms were updated and huge. Every night when they turned down the bed they left moon pies and water. All those extra touches made this a place I would return to when coming back to Austin. High recommend staying here.
Stayed 5 nights in May 2022