Best Western Plus Hotel & Conference Center

Photo gallery for Best Western Plus Hotel & Conference Center

Featured Image
Indoor pool
Indoor pool
Indoor pool
Hypo-allergenic bedding, in-room safe, blackout drapes

Overview of Best Western Plus Hotel & Conference Center

Best Western Plus Hotel & Conference Center

2.5 out of 5

3.7/5 Good

Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
5625 O'Donnell Street, Baltimore, MD, 21224

Explore the area

  • Popular LocationCanton Waterfront Park4 min drive
  • Popular LocationPatterson Park5 min drive
  • Popular LocationFort McHenry12 min drive
  • AirportBaltimore, MD (BWI-Baltimore Washington Intl. Thurgood Marshall)19 min drive

Choose dates to view prices

About this area

Baltimore

Located in Baltimore, Best Western Plus Hotel & Conference Center is in the business district. Baltimore Civil War Museum and Charm'tastic Mile are local landmarks, and some of the area's attractions include Frederick Douglass - Isaac Myers Maritime Park and Port Discovery. USS Constellation and Top of the World Observation Level are also worth visiting.

What's nearby

  • Canton Waterfront Park - 4 min drive
  • Patterson Park - 5 min drive
  • Johns Hopkins Hospital - 8 min drive
  • Baltimore Cruise Terminal - 12 min drive
  • Fort McHenry - 12 min drive

Getting around

  • Shot Tower-Market Place Station - 8 min drive
  • Baltimore Penn Station - 11 min drive
  • Baltimore Washington International Airport (BWI) - 19 min drive

Restaurants

  • Tradewinds — 1 min walk
  • Samos Restaurant — 15 min walk
  • Ikaros Restaurant — 16 min walk
  • Vinny's Cafe — 19 min walk
  • Iron Rooster — 3 min drive

About this property

Best Western Plus Hotel & Conference Center

Baltimore hotel in Downtown Baltimore with free breakfast and free area shuttle
This hotel features a restaurant, an indoor pool, and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free area shuttle. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 175 rooms provide conveniences like refrigerators and microwaves, plus room service and TVs with cable channels. Guests will also find coffee makers, free weekday newspapers, and free local calls.
Best Western Plus Hotel & Conference Center offers 175 accommodations with safes and coffee/tea makers. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Televisions come with premium cable channels and pay movies. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Limited onsite parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 3 mi
  • Cruise terminal shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:30 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cribs/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Arabic
  • English
  • Filipino
  • French
  • German
  • Hindi
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (24004 square feet of space)
  • Meeting rooms - 10

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per accommodation, per night, plus a deposit of USD 100 per stay
Dogs and cats welcome
Up to 80 lbs
Pets cannot be left unattended
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for USD 10.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 150.00 per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Pet deposit: USD 100 per stay
  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, and Diners Club; cash is not accepted

We should mention

This property offers transfers from the cruise terminal (surcharges may apply); guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation
Pool access available from 10 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Best Western Plus Baltimore
Best Western Plus Hotel Baltimore
Baltimore Best Western
Best Western Baltimore
Best Western Hotel Baltimore
Best Western Plus Hotel And Conference Center
Best Western Plus Hotel Conference Center
Best Plus & Conference Center
Best Western Plus Hotel & Conference Center Hotel
Best Western Plus Hotel & Conference Center Baltimore
Best Western Plus Hotel & Conference Center Hotel Baltimore

Frequently asked questions

Overall score and ratings

3.7

Good

Rating 5 - Excellent. 288 out of 987 reviews
5 - Excellent 29%
Rating 4 - Good. 347 out of 987 reviews
4 - Good 35%
Rating 3 - Okay. 184 out of 987 reviews
3 - Okay 19%
Rating 2 - Poor. 89 out of 987 reviews
2 - Poor 9%
Rating 1 - Terrible. 79 out of 987 reviews
1 - Terrible 8%

3.8/5

Cleanliness

4.0/5

Staff & service

3.7/5

Amenities

3.6/5

Property conditions & facilities

5/5 Excellent

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
We had roaches in our room and the water in the shower didn’t drain causing the floor to food.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family and small children
Liked: Staff & service
Disliked: Amenities
This property was not what I expected it to be. The pool wasn't open at 9pm when it was said it doesn't close until 10pm. The shower has rust in it and looked like it needed another cleaning. The TV didn't work and when we called down to the office they said, "sounds like you need a new remote". They brought one and that didn't work either. There were not l no other suggestions on how to improve that situation. A very disappointing situation to come back to say the end of long day. Very disappointing.b I will say the front desk staff, and in particular, Ali were all friendly. That was really the only positive experience to the stay.
Stayed 1 night in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I liked that it have entertainment and food service here
Stayed 1 night in Oct 2021

1/5 Terrible

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Front desk was nice! The rooms are disgusting (9th and 11 floor). There were nets in a deluxe room. I was able to change into another deluxe room, but this room was not much better. The room was terribly outdated, it smelled like smoke, the tub was old and nasty. When I ran the tub water, the water initially came out brown. There were stains on towels, and holes in the comforter. I left the room early the next day, and checked-out of the deluxe room as soon as I could. I would never recommend this property.
Stayed 1 night in Oct 2021

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place for be with family and friends the pool and hot tub are good
Stayed 1 night in Oct 2021