Ratings based on 56 Verified Reviews

3.8 out of 5
73% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler from US

Posted Oct 19, 2016
I really enjoyed my stay and would gladly recommend it to my friends.
Comment from Hotel Management
Oct 22, 2016 by hotelstaff, Hotel Management
Thank you for your great feedback!
3 out of 5
Recommended
for Everyone
by A verified traveler from MN

The internet was boring

Posted Oct 4, 2016
The internet need some work. Can't count the amount of time I had to put in the password. And couldn't even browse that better
Comment from Hotel Management
Oct 15, 2016 by hotelstaff, Hotel Management
I'm so sorry for your internet troubles. We are working hard to better our internet for our guest.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 26, 2016
The hotel staff were very friendly and accommodating, they were FABULOUS!
Comment from Hotel Management
Aug 30, 2016 by Karen Santana , Hotel Management
Thank you for taking the time to give us a review, We are 100% dedicated to making all stay a fabulous experience and we are so happy to have made that happened for you, Hope to be of your service soon.
1 out of 5
by A verified traveler from Canada

Never going back here - Dirty & poorly maintained

Posted Aug 10, 2016
Pros: Nothing
Cons: Attention to detail, maintenance, upkeep, front desk Indian clerk friendliness
From a check-in where the desk clerk told us we were lying because we told him that we were told to book two twin rooms to have a chance of getting adjoining rooms, to the state of the rooms and the breakfast, this is one of the worst hotel stays we have had in a long time. The room: the carpets were so dirty that our feet and shoes were sticking to them as we walked. Disgusting. the bathroom sink had a faucet that leaked onto the floor when it was opened fully. The shower know, shower head were all loose from the wall and as you pulled on the shower knob to adjust the water the whole thing would come out of the wall (with the shower head) about 8 inches. Breakfast had powdered eggs & bad coffee-AWFUL. The irons in the rooms were some no name brand cheap irons that a) didnt work well at all, took us 20 minutes to get a shirt done and we had to get 5 people ready between 2 rooms for a wedding. The other iron the cord wouldnt stay pulled out- we called the front desk to have it changed but no body bothered to come and replace the iron. The a/c in one room kept cutting in and out, and took forever to cool the room., the other one worked ok. the hair dryer is a cheap and lo powered one as well. The shampoo and soaps were just the worst you could buy, and the conditioners were even runny and watery. Really I havent seen this many cheap things put together into one hotel as I have here. When we left here we stayed at a 3 Star Hilton and what a difference. Never coming back here!
Comment from Hotel Management
Dec 10, 2016 by Hotel staff, Hotel Management
Thank you for feedback. We will address this issues directly.
2 out of 5
by A verified traveler from MA

Eh...

Posted Jul 28, 2016
Room never got dark because there was a street light right outside the window, and there were no draperies to darken the room. Also, air conditioning was either too warm or too cold; there was no in between.
Comment from Hotel Management
Dec 10, 2016 by Hotel staff, Hotel Management
Thank you so so much for your feedback!!! We are so sorry you experience these issues. We take great pride in providing great service to our guest!
4 out of 5
Recommended
for Everyone
by A verified traveler from MD

Pleasant stay

Posted Jul 26, 2016
My staywas pleasant. The room was clean and the staff was amazing. I'll recommended this hotel to everyone.
Comment from Hotel Management
Oct 19, 2016 by hotelstaff, Hotel Management
Thank you for a great review! We appreciate your feedback!
3 out of 5
by A verified traveler

Not good enough for the price they charged

Posted Jul 18, 2016
Cons: All the above that I menationesd
1) Too much noise at night---no noise control 2) Front desk person was alone, overworked and hence not friendly 3) Breakfast area too cramped for the number of hotel rooms 4) Total cost to stay one night was around $145, that too in a small town in MD !!
Comment from Hotel Management
Oct 29, 2016 by hotelstaff, Hotel Management
I'm sorry you were unhappy with your stay... we have made a some changes and I hope you give us another try.
3 out of 5
by A verified traveler from Atlanta, GA

Not as well maintained as I would expect

Posted Apr 23, 2016
Pros: The Bed
Cons: enforcement of quite times as well as overall cleanliness.
Location: I was there for work.
Maybe it was the ground floor next to the door, no time for stuff to come off shoes, but the carpet was a disaster. I wore my socks the whole time. The noise was extreme with a staffer washing buckets next to my room at "way to early in the morning" as well as a bunch of kids whos chaperones were....derelict to say the least. I asked the hotel to intervene and quite the kids down, or hold the chaperones accountable, and was ignored. But the bed was comfortable...
Comment from Hotel Management
Dec 10, 2016 by Hotel Front Office Mgr, Hotel Management
Thank you for taking the time to give us a review, We strive to provide an excellant experience for all guest and we are so happy to have made that happened for you, Hope to be of your service soon.
4 out of 5
Recommended
for Everyone
by A verified traveler

Contemporary Lobby/Nice Breakfast Area

Posted Apr 20, 2016
Very pleased with room and service. Breakfast area is large, nicely furnished and very well stocked. Staff was very friendly.
Comment from Hotel Management
Dec 4, 2016 by Hotel staff, Hotel Management
Thank you for giving our hotel 4 stars. We take great pride taking good care of our guest.
4 out of 5
Recommended
for Everyone
by A verified traveler from minnesota

Posted Mar 18, 2016
Pros: the room was clean and the staff was wonderful
Location: there was a lot of stores near by
my experience was wonderful. the hotel was clean and the staff was wonderful. Breakfast was very good and housekeeping kept our room clean.
Comment from Hotel Management
Dec 4, 2016 by Hotelstaff, Hotel Management
Thank you for giving our hotel 4 stars. We take great pride taking good care of our guest.