Never going back here - Dirty & poorly maintained
Posted Aug 10, 2016
From a check-in where the desk clerk told us we were lying because we told him that we were told to book two twin rooms to have a chance of getting adjoining rooms, to the state of the rooms and the breakfast, this is one of the worst hotel stays we have had in a long time.
The room: the carpets were so dirty that our feet and shoes were sticking to them as we walked. Disgusting. the bathroom sink had a faucet that leaked onto the floor when it was opened fully. The shower know, shower head were all loose from the wall and as you pulled on the shower knob to adjust the water the whole thing would come out of the wall (with the shower head) about 8 inches. Breakfast had powdered eggs & bad coffee-AWFUL.
The irons in the rooms were some no name brand cheap irons that a) didnt work well at all, took us 20 minutes to get a shirt done and we had to get 5 people ready between 2 rooms for a wedding. The other iron the cord wouldnt stay pulled out- we called the front desk to have it changed but no body bothered to come and replace the iron. The a/c in one room kept cutting in and out, and took forever to cool the room., the other one worked ok. the hair dryer is a cheap and lo powered one as well. The shampoo and soaps were just the worst you could buy, and the conditioners were even runny and watery. Really I havent seen this many cheap things put together into one hotel as I have here. When we left here we stayed at a 3 Star Hilton and what a difference. Never coming back here!
Comment from Hotel Management
Dec 10, 2016 by Hotel staff, Hotel Management
Thank you for feedback. We will address this issues directly.