Buffalo Mountain Lodge

Photo gallery for Buffalo Mountain Lodge

Primary image
Outdoor spa tub
Outdoor spa tub
Balcony
Premium bedding, blackout drapes, iron/ironing board, free WiFi

Overview of Buffalo Mountain Lodge

VIP Access

Buffalo Mountain Lodge

3.5 star property

4.2/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Restaurant
  • Gym
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
700 Tunnel Mountain Road, Banff, AB, T1L 1B3

Explore the area

  • Popular LocationSurprise Corner3 min walk
  • Popular LocationTunnel Mountain3 min drive
  • Popular LocationBanff Centre for Arts and Creativity4 min drive
  • AirportBanff, AB (YBA)7 min drive

Choose dates to view prices

About this area

Banff

Located in Banff, Buffalo Mountain Lodge is in the mountains and in a national park. Upper Hot Springs and Banff Springs Golf Club are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Tunnel Mountain and Cave and Basin National Historic Site. Banff Park Museum and Cross Zee Ranch are also worth visiting. Take in the nearby slopes with cross-country skiing, downhill skiing, and snowboarding, or check out other outdoor activities such as snowshoeing.

What's nearby

  • Surprise Corner - 3 min walk
  • Banff National Park Information Centre - 2 min drive
  • Banff Lake Louise Tourism Bureau - 2 min drive
  • Tunnel Mountain - 3 min drive
  • Banff Centre for Arts and Creativity - 4 min drive

Getting around

  • Banff Station - 3 min drive
  • Calgary International Airport (YYC) - 94 min drive

Restaurants

  • Whitebark Cafe - 20 min walk
  • Silver Dragon - 3 min drive
  • Sky Bistro - 8 min drive

About this property

Buffalo Mountain Lodge

3.5-star eco-friendly hotel near Banff National Park Information Centre
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a conference center, a coffee shop/cafe, and a spa tub are onsite. All 108 rooms offer free WiFi and free wired Internet, plus room service and LCD TVs with cable channels. Premium bedding, coffee makers, and hair dryers are among the other amenities available to guests.
Buffalo Mountain Lodge offers 108 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Beds feature premium bedding. 42-inch LCD televisions come with cable channels.

Guests can surf the web using the complimentary wired and wireless Internet access. Additionally, rooms include irons/ironing boards and complimentary toiletries. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a spa tub and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Awards and affiliations

Green / Sustainable Property
This property participates in Green Key Eco-Rating Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Full breakfast available for a fee daily: CAD 20-40 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Spa tub

Conveniences

  • Free newspapers in lobby
  • Front-desk safe
  • No elevators

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Wedding services

Languages spoken

  • English

Business services

  • Business center
  • Computer station
  • Conference center (3983 square feet of space)
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 42-inch LCD TV
  • Cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone
  • Recycling

Similar properties

See similar properties

Policies

Check-in

Check-in from 4 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between CAD 20 and CAD 40 per person (approximately)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Buffalo Mountain Banff
Buffalo Mountain Lodge
Buffalo Mountain Lodge Banff
Buffalo Mountain Hotel Banff
Buffulo Mountain Lodge
Buffalo Mountain Lodge Hotel
Buffalo Mountain Lodge Banff
Buffalo Mountain Lodge Hotel Banff

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 518 out of 984 reviews
5 - Excellent 53%
Rating 4 - Good. 289 out of 984 reviews
4 - Good 29%
Rating 3 - Okay. 105 out of 984 reviews
3 - Okay 11%
Rating 2 - Poor. 47 out of 984 reviews
2 - Poor 5%
Rating 1 - Terrible. 25 out of 984 reviews
1 - Terrible 3%

4.2/5

Cleanliness

4.4/5

Staff & service

4.0/5

Amenities

4.1/5

Property conditions & facilities

4.4/5

Eco-friendliness

4/5 Good

Traveled with partner
Liked: Amenities, property conditions & facilities
Love the fireplace and the hot tub.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Amazing food at The Prow restaurant.
Stayed 1 night in May 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and cozy space!! Wonderful location with amazing views from the balcony of the mountains. The bath tub was a treat :) will be returning
Stayed 1 night in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and beautiful place right in the mountains of Banff
Stayed 2 nights in May 2022

2/5 Poor

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed here for 3 nights - May 6 to 9, 2022 CONS - Customer service from front desk staff, hassle of checking in, room dusty/unkept Checking in was such a hassle. We got in the hotel late coming from an all day of travelling. First, they gave us the wrong room. Booked premier room with 2 queen beds (we have 2 kids) and they gave us a room with only 1 queen bed. Husband went back to front desk but they kept insisting we only booked a room with 1 queen bed. Went myself to show the receipt (no way Jose we are cramming in 1 queen bed, plus this was booked months ago and already fully paid!) Took 10 to 15 minutes of back and forth for them to finally apologize and give us the right room. Room was spacious but not well kept, very dusty. Called the front desk the morning of our 3rd day to have the room cleaned, we came back in the afternoon and the room is still not clean. PROS - View of the mountain and their restaurant (The Prow) - Amazing food and customer service! Overall, not a comfortable stay and would not recommend to family and friends! Can get a more comfortable stay and better customer service somewhere else for the price.
Stayed 3 nights in May 2022