Ratings based on 189 Verified Reviews

3.3 out of 5
57% of guests recommend
3.6 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveler

Easy beach access excellent staff

Posted Oct 10, 2017
Front desk was busy AR check in but staff was great. Room was clean & comfortable. Nice having restaurant on site however we just did free continental breakfast was good could have fruit.
Comment from Hotel Management
Nov 19, 2017 by Harry, Hotel Management
It was a beautiful October and we really do appreciate all the feedback. Have a great holiday hope to see you soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Oct 1, 2017
Pros: Close to beach, quiet, nice town.
Location: Great! Beach, restuarents.
The staff was very accomadating. We were able to get our beach passes upon our early arrival. Supplied us with special hair products that we forgot to pack. Now that was service!
Comment from Hotel Management
Nov 19, 2017 by harry, Hotel Management
Service with a smile :) Thank you again for staying with us we do appreciate it. Have a great 2017 and fantastic 2018
5 out of 5
by William F.

Posted Sep 4, 2017 on Hotels
Comment from Hotel Management
Sep 9, 2017
Thank you for your feedback we work hard to make our customers happy. Sincerely Harry Typaldos
3 out of 5
by A verified traveler from New Jersey

Great location not impressed with rooms.

Posted Aug 28, 2017
Pros: Convenience to beach
Cons: Beds were not comfortable and noise from pipes and fire alarms were very annoying during sleep. Showers and decor are all budget.
Great location and complimentary beach badges but that's about the best I can say. We were pretty disappointed with the rooms and hotel especially given the price for a weekend in the summer. The staff was friendly and accommodating but couldn't make up for the accommodations.
Comment from Hotel Management
Sep 2, 2017 by Harry, Hotel Management
Greg thank you for staying with us. The furniture is all solid wood made in the USA, the beds are 1 years old all sealy sertas, people actually compliment us on the bed so I am puzzled. I don't understand about the noise from the fire alarms? We have not had an alarm sound all summer long. Again thank you for staying with us.
2 out of 5
by A verified traveler

Posted Aug 24, 2017
Old historic hotel that is in desperate need of renovations. Nice staff, but not worth the money.
Comment from Hotel Management
Aug 26, 2017 by harry, Hotel Management
Thank you for staying with us. We have done major renovations with even more renovations to come.
4 out of 5
Recommended
for Everyone
by A verified traveler from Upper West Side, NY, NY

Perfect for us and so close to the beach

Posted Aug 20, 2017
Pros: Relaxed feel, great staff, so close to beach and supply of beach chairs, umbrellas and towels. Great lunch if you don't want to go far from beach!
Cons: Continental breakfast could be greatly improved by the simple addition of some plain,unsweetened yogurt and hard boiled eggs!
Location: Beach, great restaurants
This was our first time at The Grenville but I doubt it will be our last. We arrived way too early to check in because we wanted the full beach day and they were lovely about giving us beach passes, use of chairs and towels, and the guest's discount on a wonderful lunch! The location is great - easy walking to restaurants in Bay Head. There is no parking lot which in a hotel this size is a bit of a problem since all the parking is on the street but we were fine. Love the Bay Head beaches- less busy than Pt Pleasant. Staff is super helpful and friendly. They might consider amending their continental breakfast a little- some plain (not sweet) yogurt and some hardboiled eggs would make a big difference! But that is minor in an all around great time!
Comment from Hotel Management
Aug 26, 2017 by Harry, Hotel Management
Thank you for your review. Not only did I read your review, but we have issued new guidelines for our continental, to add hard boiled eggs and implement plain yogurt. Thank you again.
1 out of 5
by A verified traveler

Posted Aug 10, 2017 on Hotels
Comment from Hotel Management
Aug 12, 2017
We apologize if you were unhappy with your stay. If there is anything we can do to enhance our customer service please let us know. Thank you.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 3, 2017
Well maintained,clean,beautiful breakfast/dining room.
Comment from Hotel Management
Aug 12, 2017 by Nicole , Hotel Management
We are happy you enjoyed your stay and thank you for choosing to stay with us.
3 out of 5
by A verified traveler

Adequate

Posted Aug 1, 2017 on Hotels
People were very nice. It was in a great location for beach. The hotel is old and needs some updating.
Comment from Hotel Management
Aug 5, 2017
Thank you for staying with us! Your feed back is appreciated.
3 out of 5
by A verified traveler

Posted Jul 18, 2017
Nice destination and location. The hotel was below average in reference to comfort and overall condition, The room was very very small, there was no central air conditioning, the window was tiny, and the hotel did not look very clean. I guess it's not too bad in comparison with other motels on the beach, but I would rather stay somewhere else for the price. Hotel staff was ok, we did not try their restaurant because there are a lot of other options in the area. They give you beach batches for the day, but if you want to go to the beach after you check out--you cannot do that, you have to give them back when you check out. Parking was on the street, they had a little parking lot in the back, but guests are not allowed to park there.
Comment from Hotel Management
Jul 23, 2017 by Front Desk , Hotel Management
We appreciate your feedback and do wish you had an more pleasant stay with us. The building is 127 years old, so the rooms are a little smaller than a more modern hotel. Our staff is also very through ensuring each rooms is properly cleaned but we will review your feedback with our team. As for beach badges, we do provide them for the length of your stay however it is difficult for us to extend use of them past check-out as new guests are checking in and will require the badges. We do apologize for any inconvenience however as we do not have a parking lot we ask our guest to park on the street in front of the building. Again we would like to thank you for your feedback.