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Grand Hotel Villa Serbelloni

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Private beach, sailing, motor boating
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers
Indoor pool, outdoor pool, pool umbrellas, sun loungers

Overview of Grand Hotel Villa Serbelloni

Grand Hotel Villa Serbelloni

5 out of 5

4.5/5 Wonderful

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet friendly
  • Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment

Explore the area

  • Popular LocationVilla Serbelloni3 min walk
  • Popular LocationBellagio Port5 min walk
  • Popular LocationBranch of Lecco11 min walk
  • AirportBergamo (BGY-Orio Al Serio)96 min drive

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About this area

Bellagio

Grand Hotel Villa Serbelloni is located on a private beach and in an area with good shopping. Villa Carlotta and Villa del Balbianello are notable landmarks, and if an activity is on the agenda, check out Bellagio Port. Traveling with kids? Consider Villa Melzi Gardens, or check out an event or a game at Stadio Rigamonti-Ceppi. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing.
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Popular Location

What's nearby

  • San Giacomo Basilica - 1 min walk
  • Villa Serbelloni - 3 min walk
  • Bellagio Port - 5 min walk
  • La Punta Spartivento - 6 min walk
  • Branch of Lecco - 11 min walk

Getting around

  • Canzo Station - 22 min drive
  • Malpensa International Airport (MXP) - 74 min drive

Restaurants

  • La Goletta — 1 min walk
  • Mistral — 1 min walk
  • Bilacus — 4 min walk
  • Aperitivo Et Al — 4 min walk
  • San Giacomo — 4 min walk

About this property

Grand Hotel Villa Serbelloni

Hotel with private beach, full-service spa
Catch some rays on Grand Hotel Villa Serbelloni's private sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants. All 95 shared rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with digital channels, and guests will also appreciate thoughtful touches like pillow menus and bathrobes.
Grand Hotel Villa Serbelloni offers 95 shared accommodations with minibars and safes. Each accommodation is individually furnished and decorated. Beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with digital channels. Bathrooms include separate bathtubs and showers, bathrobes, bidets, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a private beach and a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Beauty Sensation. Services include massages. The spa is equipped with a sauna, a spa tub, and Turkish bath/hammam.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of Safe Hospitality National Protocol (Italy)

Social distancing

Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Electric car charging station on site
  • Onsite parking options include a garage
  • 24-hour train station pick-up shuttle (surcharge)
  • Train station shuttle on request
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7:30 AM–10:30 AM
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service

Things to do

  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Fitness center
  • Full-service spa
  • Indoor pool
  • Motor boating
  • Outdoor pool
  • Playground
  • Racquetball/squash
  • Sailing
  • Tennis
  • Wine tasting room

Conveniences

  • Ballroom
  • Banquet hall
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Pool sun loungers
  • Pool umbrellas
  • Private beachfront location
  • Rooftop terrace

Spa

  • Massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Turkish bath/hammam

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Down comforter
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower

Entertainment

  • Cable/satellite channels
  • Flat-screen TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Individually decorated
  • Individually furnished
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Safe
  • Shared accommodations
  • Turndown service

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Guest rating 4.5+
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Washer and dryer
Washer and dryer

Policies

Check-in

Check-in from 2 PM - midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property is located within a Restricted Traffic Zone (ZTL). Guests must register their car upon arrival.

Renovations and closures

The property is closed between November 4 and December 28.

Access methods

Staffed front desk

Pets

Pets stay free
Dogs and cats welcome
1 per room (up to 55 lbs)
Service animals are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 75.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, EUR 3.00 per person, per night, up to 7 nights. This tax does not apply to children under 11 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 1999.99, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property offers transfers from the train station (surcharges may apply); guests must contact the property with arrival details 72 hours prior to arrival, using the contact information on the booking confirmation
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Grand Hotel Serbelloni
Grand Hotel Villa
Grand Hotel Villa Serbelloni
Grand Hotel Villa Serbelloni Bellagio
Grand Villa Hotel
Grand Villa Serbelloni
Grand Villa Serbelloni Bellagio
Hotel Grand Villa
Hotel Serbelloni
Serbelloni
Grand Hotel Bellagio
Grand Hotel Villa Serbelloni Bellagio, Italy - Lake Como
Grand Serbelloni Hotel
Villa Serbelloni
Grand Serbelloni Bellagio
Grand Hotel Villa Serbelloni Hotel
Grand Hotel Villa Serbelloni Bellagio
Grand Hotel Villa Serbelloni Hotel Bellagio

Frequently asked questions

4.5
Wonderful
Rating 5 - Excellent. 210 out of 296 reviews
5 - Excellent 71%
Rating 4 - Good. 53 out of 296 reviews
4 - Good 18%
Rating 3 - Okay. 18 out of 296 reviews
3 - Okay 6%
Rating 2 - Poor. 9 out of 296 reviews
2 - Poor 3%
Rating 1 - Terrible. 6 out of 296 reviews
1 - Terrible 2%

4.8/5

Cleanliness

4.5/5

Staff & service

4.5/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel and fantastic staff, all you could ask for in a hotel
Stayed 3 nights in Sep 2020

4/5 Good

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A few relaxing days in Bellagio
What a fantastic hotel in a beautiful setting. One of the best hotels I have ever stayed in.
Stayed 5 nights in Aug 2020

3/5 Okay

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Overrated
Positive: the pools were very nice and, although I didn't swim in it, the lake-side beach area was also really nice, albeit small. The rooms were always clean; the turn-down service, which included a second cleaning it seems, was also a nice touch and I felt as though my items in the room were always safe. The location was also amazing. Negatives: Online the price difference between a lake view jr. suite and a regular double, park view room is about 2,000 euros; however, our friends wound up with the lake view room for only 700 euros more than what we paid for a view of the back of the hotel to the employee entrance and laundry area. When we attempted to initiate an upgrade during a time when the hotel was only at half capacity, we were merely shown a slightly larger room with a view of the parking lot. In addition to the awful view for the price we paid (which was a lot), the double room was also very small. Some of the staff was very nice; however, several were snarky and stuck up. The beds were okay, but the pillows are uncomfortable (hard). Worse was the free breakfast. The variety of the items included in the "free" part was fine, but the rolls/croissants were so hard you could break a tooth on them. They were obviously old/stale. The poolside drinks were all about 26 euros and weak. We have stayed in a lot of very nice places for a lot less so my impression of the hotel was that much of its charm and beauty was more or less a facade.
Stayed 4 nights in Jul 2020

5/5 Excellent

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely stunning property within walking distance to shops and restaurants. Grand lake views from rooms and breakfast terrace. Breakfast buffet had great choices hot and cold. Pool directly at property. Staff will arrange excursions as well as offer excellent dining options. Rooms were large, clean - linen sheets and air conditioning. Excellent rainfall shower as well as separate bath. WIFI was a bit slow. But the hotel and history of hotel made up for it. A once in a lifetime experience. Views to die for.
Stayed 2 nights in Oct 2019