Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
81% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4 out of 5
by A verified traveler

Business Stay

Posted Sep 2, 2016 on Hotels
Just an overnight business stay on the way home - would stay again if in the area.
Comment from Hotel Management
Oct 27, 2016 by General Manager, Hotel Management
Thank you for taking the time to leave a response about your stay at Comfort Inn Splash Harbor. We do hope you will stay with us again when you are in area.
4 out of 5
by A verified traveler

Good hotel for a wedding weekend

Posted Aug 30, 2016
Stayed for a wedding, did not have very good expectations but it was much better than expected. I would highly recommend it for families with small children.
Comment from Hotel Management
Aug 31, 2016 by Connie, Hotel Management
Thank you for the kind words about your stay at Comfort Inn Splash Harbor. We are very grateful for them and we do hope to see you again in the near future
5 out of 5
by John from Avon Lake, Ohio

Grandparents dream

Posted Aug 29, 2016 on Hotels
This is a great place for Grandma and grandpa to take the kids. They spent hours in the splash zone, breakfast was kid friendly, and a lot of choices for eating out (check the train dinar at the top of the hill - kids loved it.
Comment from Hotel Management
Aug 31, 2016 by General Manager, Hotel Management
thank you for taking the time to leave a response about your stay at Comfort Inn Splash Harbor. We are very happy that you and your grandkids had a great time with us and we look forward to seeing you again in the near future.
4 out of 5
by James

Posted Aug 18, 2016 on Hotels
Comment from Hotel Management
Aug 26, 2016 by General Manager, Hotel Management
Thank you for taking the time to review our hotel. We do appreciate the high marks and we hope to see you again in the near future.
4 out of 5
by James from Marion

Beds are uncomfortable but the pool is great.

Posted Aug 13, 2016 on Hotels
My grandkids loved the pool & water slide. But the beds were so hard & uncomfortable that my wife had a backache every morning. Mattresses need updated. And the carpet.
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear James: Thank you for taking the time to leave a response about your stay at aComfort Inn Splash Harbor. I do apologize that your wife found our beds to be uncomfortable. Most guests rave on how good they have slept in them. We are in the process up updating our guests rooms. To date, we have 1/2 the hotel done and we are moving onto the rest in the very near future.
2 out of 5
by Michael

Posted Aug 8, 2016 on Hotels
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Michael: Thank you for taking the time to leave a response about your stay at aComfort Inn Splash Harbor. We look forward to seeing you again in the near future.
4 out of 5
by A verified traveler from Akron Ohio

Fun for the family

Posted Aug 8, 2016
Had a very good time at this hotel with my family. Breakfast was good and staff was so nice. Bathroom needed cleaned better but room over all was clean. Slept good in the bed.
Comment from Hotel Management
Aug 17, 2016 by Connie, Hotel Management
Dear MIchelle: Thank you for taking the time to leave a response about your stay at Comfort Inn Splash Harbor. Your kind review makes us feel good about the services we offer to our guests. We do look forward to seeing you again in the near future.
5 out of 5
by Tonya

Posted Aug 8, 2016 on Hotels
Comment from Hotel Management
Aug 17, 2016 by General Manager, Hotel Management
Dear Tonya: Thank you for taking the time to leave a response about your stay at Comfort Inn Splash Harbor. We are very glad that you were pleased with your stay here and we look forward to seeing you again in the near future.
2 out of 5
by A verified traveler from Dayton, Oh

Close but not great....

Posted Aug 7, 2016
We book a couple rooms here for the weekend for a race event at mid ohio we were in town for. I had stayed here 15 years ago, and it looks the same as ut did then, and that isnt a compliment. The hotel and rooms specifically are very dated and old. I had 3 different rooms, all of which had a lingering smell of smoke. For non smoking rooma, that was disappointing. The beds we rather uncomfortable, the ac units will wake you every tine they kick on and off, and the shower is either extremely hot, or ice cold. They was an issue with my reservation ar check in where a card which had recently been replaced was on file. The computers at the front desk would not allow the check in staff to correct the information. Therefore, by hotel policy, i wasnt allowed to check in. I spent an hour atbthe desk trying to get things sorted out. Although the desk help was friendly and nice, the experience was very frusterating and completely unnessisary. Overall, i was less than impressed with my visit. My next track weekend will likely be spent staying with another hotel.
Comment from Hotel Management
Aug 17, 2016 by Connie, Hotel Management
Thank you for taking the time to leave a response about your stay at Comfort Inn Splash Harbor. I do apologize for any inconvenience you encountered while you were a guest with us. We are in the process of updating our guest rooms. We currently have 1/2 of the hotel done and we are starting the rest in the very near future. I am glad that the front desk was able to get your situation rectified, but I am very sorry that it took such an amount of time. We do hope you will give us another chance to prove a different outcome in the near future.
1 out of 5
by A verified traveler

Crooked

Posted Jul 26, 2016 on Hotels
My flight was cancelled and the hotel refused me a refund for the 4 day stay even though the room was re-booked. I was in town for a class reunion and even went to school with the owners.