Ratings based on 29 Verified Reviews

2.7 out of 5
54% of guests recommend
3.0 Room cleanliness
3.0 Service & staff
2.8 Room comfort
2.6 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Basic inexpensive place

Posted Nov 11, 2016 on Hotels
It was average, but good enough for what we needed...a place by the highway for a night
Comment from Hotel Management
Dec 12, 2016 by General Manager, Hotel Management
dear guest, Thanks so much for taking the time to share with us your experience staying in our hotel and for letting us know that we were able to meet your satisfaction following your stay. We hope to have the chance to see you again soon. Kind regards.
2 out of 5
by A verified traveler

what a dump

Posted Oct 10, 2016
Location: Trip shot just due to staff
Manager yelling at workers all thru check in, check in clerk arguing about the reservation just a bad place
Comment from Hotel Management
Nov 8, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am so sorry we failed to meet your satisfaction following your visit here a tour hotel. Your feedback about the manager and the ambiance at check in will be reported to our key people thank you for letting us know. Kind regards.
3 out of 5
Recommended
for Everyone
by A verified traveler from berea ky

Dog barking in the room next to us..

Posted Oct 9, 2016
Dog was barking in the room next to us we finally had to call the front desk and ask them to call the people about it... after that it was pretty quiet
Comment from Hotel Management
Nov 8, 2016 by Guest Relations Manager, Hotel Management
Dear guest, I am very sorry for the inconvenience due to the level of noise during your stay with us. Thank you for calling the attention of our front desk staff to handle the problem. Thank you for staying with us and I hope we could have the opportunity to serve you again.
4 out of 5
by Edward from Niles, Ohio

Berea Stay

Posted Mar 30, 2016 on Hotels
Perfect for the price.
Comment from Hotel Management
by General Manager, Hotel Management
Dear Edward, Thank you for completing our survey following your visit here at our hotel. Please know that we value your business and your satisfaction is very important to us. Trust that we will work hard to further improve our services so we can serve you better. Thank you for choosing Econo Lodge -Berea
4 out of 5
by A verified traveler

Posted Jan 2, 2015 on Hotels
Comment from Hotel Management
Mar 7, 2015 by MHR Guest Representative, Hotel Management
Hello, Thank you for your business. We are truly glad that you were satisfied with the services we have provided you during your stay. Trust that we will continue to strive to be able to provide better service every time you come and stay with us.
2 out of 5
by A verified traveler

Posted Nov 4, 2014
I would have left but I had a long drive the next day. I slept on top of the covers.
Comment from Hotel Management
May 9, 2015 by Guest Relations Manager, Hotel Management
Hello, I regret that you were uncomfortable during your stay with us. Allow us to serve you better the next time you will be in town, please do not hesitate to call our attention should you have concerns. Our staff will attend to you promptly to ensure you will enjoy your next visit. Thank you for your business.
1 out of 5
by todd from Texas

poorly maintained

Posted Jan 28, 2014 on Hotels
We tried 6 different rooms and the heat wouldn't work. The staff was rude and not helpful. We left without even staying the night and stayed somewhere else.
Comment from Hotel Management
Jan 3, 2015 by MHR Guest Representative, Hotel Management
Hello Todd, Thank you very much for choosing to stay with us. I regret that we failed to meet your satisfaction on the quality of customer services. Your feedback will be used as reference so we can implement necessary improvements to serve our guests better. We value your business and your satisfaction is our goal to achieve.
1 out of 5
by todd from Texas

horrible

Posted Jan 23, 2014 on Hotels
This hotel gave us 6 different rooms to try, and the heat didn't work in any of them! The front counter person was rude and inconvenienced by us being there. They said our truck was too big to park in the lot and they would have it towed, and they refused to refund the money when we said we were leaving! It looked like drugs were being cut on top of the microwave in one if the rooms too! We left this hotel without even staying the night and will never go back.
3 out of 5
by A verified traveler

Econo Lodge

Posted Oct 15, 2013
Cons: If there is minimal effort put into the hotel, then the charge for room should be much lower
The room was very cramped and smelled a little off. There was not hair dryer. Only a single bar of soap and not enough towels. Very little tissue in bathroom. The things that could be remedied were fixed, but being out of bath tissue should not have happened
Comment from Hotel Management
Apr 25, 2015 by Guest Relations Manager, Hotel Management
Hello, It is sad that we failed to meet your approval on the quality of accommodation we have provided you. Your feedback is very much appreciated as it gives us heads up on the aspect that we have overlooked.We will make certain same occurrence is avoided in the future so we could consistently provide value and quality services. Thank you for your business.
3 out of 5
by Brad from Michigan

Basic room at a good price

Posted Jul 16, 2013 on Hotels
This is a fine place to stay if you just need to rest for the night before getting back on the road the next day. My family of four slept just fine on the two double beds in the non-smoking room. Staff was friendly. My only negative would be cleanliness. It was not terrible, but neither was it spotless by any means. The sheets were clean, but they obviously do not wash the blankets after every guest. There was a little food on one. No odor, and no bugs, though. Again, this was a good, basic, cheap place to crash for the night.