I've stayed here several times, and the hotel - for Tobago - was always, in my opinion, pretty good. Decent breakfast and pleasant pool area. This is still true, but the cottage room (102) I paid extra for this time around was not good. The general impression was old and tired and run down. Beds were terrible, with pillows as hard as bricks. No aircon in the sitting area, so that was too hot to use, nor in the bathroom, which had lighbulbs heating that up to sauna levels. The aircon in the room was either on at full blast or didn't work - and it was really noisy. The TV was unwatchable, not sure for what reason but the image was completely washed out. Hot water pressure in the shower was a trickle at best. Breakfast is still decent but handled really inefficiently, leading to unnecessary queues, and the servers constantly forgetting the order, having to be reminded - something they don't take very well, making you as a guest feeling guilty for reminding them you ordered toast or coffee without it appearing. Never enough pool towels (which is ridiculous, going to ask and being told I'll have to wait an hr for them to clean them is just mindboggling). Beach is closing at 6, but they take the sunbed from under you at 5.25, also pretty ridiculous. The hotel give an impression of tired and run down, badly in need of upgrading.
