This was the worst hotel experience I’ve ever had.
First, the “inn” is a small building on a very busy street. Very hard to find, and parking is very difficult.
There is no staff on site, no elevator, very steep stairs, and no fire escape that I could find.
The wifi didn’t work. I called the hotel (since there is no staff there) and spoke with Tiffany, who told me she “manages the hotel from home because “I’m busy taking care of six kids, I will try to get there in a few hours to check the wifi”. When I explained that I needed to get online for a meeting, she said “then you should go to a coffee shop”.
If this wasn’t bad enough, the room I had faced a very busy intersection – cars were literally 30 feed from my window, honking at each other day and night. The “inn” is downtown, with lots of restaurants and bars around it, so there is noise nearly all day and night. The hotel’s approach to this problem: they provide earplugs for guests.
The stay-at-home-mom/manager refused to give me a refund (“because we require seven days notice for refunds”) and was extremely unpleasant to speak with.
Additionally, there is no elevator and the stairs are very steep. I have a hip problem and walking up and down the stairs was difficult.
Parking is in a dirty and scary alley, and most of the spaces are full (don’t know whether they’re hotel guests or not). I wouldn’t want to be going to the alley late at night, and the inn conveniently doesn’t mention tha
