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Hampton Inn & Suites Boston Crosstown Center

Photo gallery for Hampton Inn & Suites Boston Crosstown Center

Lobby
Indoor pool
Indoor pool
Indoor pool
In-room safe, blackout drapes, iron/ironing board

Overview of Hampton Inn & Suites Boston Crosstown Center

Hampton Inn & Suites Boston Crosstown Center

3.0 star property

3.9/5 Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Pet friendly
  • Air conditioning
  • Restaurant
Map
811 Massachusetts Ave, Boston, MA, 02118

Explore the area

  • Popular LocationBoston Medical Center6 min walk
  • Popular LocationNortheastern University15 min walk
  • Popular LocationCopley Place9 min drive
  • AirportBoston, MA (BOS-Logan Intl.)11 min drive

Choose dates to view prices

About this area

Boston

Hampton Inn & Suites Boston Crosstown Center is located in South End, a neighborhood in Boston, and is near the airport and near a train station. Boston Museum of Fine Arts and Boston Symphony Hall are cultural highlights, and some of the area's popular attractions include New England Aquarium and Franklin Park Zoo. Consider Encore Boston Harbor for a night out, and don't miss Museum of Science, a top local attraction.
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Map

What's nearby

  • Boston Medical Center - 6 min walk
  • Northeastern University - 15 min walk
  • Boston Museum of Fine Arts - 9 min drive
  • Copley Place - 9 min drive
  • Copley Square - 11 min drive

Getting around

  • Newmarket Station - 12 min walk
  • Boston Ruggles Station - 20 min walk
  • Logan International Airport (BOS) - 11 min drive

Restaurants

  • Blunch - 5 min walk
  • Mike's City Diner - 8 min walk
  • Seiyo Sushi & Wine Shop - 8 min walk
  • Toro - 8 min walk
  • Jaho Coffee & Tea - 10 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

3-star Boston hotel in South End, walk to Boston Medical Center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. Housekeeping is available on request.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Secured self parking on site (USD 22 per night; includes in/out privileges)
  • Secured covered extended parking on site (USD 22 per day)
  • RV/bus/truck parking (surcharge) on site
  • Height restrictions apply for onsite parking
  • Area shuttle (surcharge)

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination

Entertainment

  • Cable channels
  • Pay movies
  • Premium channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

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Guest rating 3.5+
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Hotel
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Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 per room

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Covered self parking fee: USD 22 per night (in/out privileges)
  • Covered extended parking fee: USD 22 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

Overall score and ratings

3.9

Good

Rating 5 - Excellent. 373 out of 986 reviews
5 - Excellent 38%
Rating 4 - Good. 332 out of 986 reviews
4 - Good 34%
Rating 3 - Okay. 140 out of 986 reviews
3 - Okay 14%
Rating 2 - Poor. 76 out of 986 reviews
2 - Poor 8%
Rating 1 - Terrible. 65 out of 986 reviews
1 - Terrible 7%

4.2/5

Cleanliness

4.1/5

Staff & service

3.9/5

Amenities

4.1/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is surrounded by streets full of homeless people. We could not get past the fact that steps from the entrance people were wandering, urinating, vomiting all over the streets. We quickly found other accommodations and exited the area. I would never recommend this property to anyone to stay at.
Stayed 3 nights in Jun 2022

2/5 Poor

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the hotel is on a major street and right next to a hospital. sirens all night and loud cars. the room windows are poorly insulated. noise made it very hard to sleep.
Stayed 2 nights in Jul 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Inside was nice, but it was not located in the safest area. The hotel did have numerous safety features including a full time security person on and key activated elevator, but you had to drive to go anywhere.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Property was perfect for our one night stop over. Staff is great!
Stayed 1 night in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place The girl on the from desk and Cesar very friendly
Stayed 1 night in Jun 2022