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Hampton Inn & Suites Boston Crosstown Center

Photo gallery

Indoor pool
Indoor pool
Indoor pool
In-room safe, blackout drapes, iron/ironing board

Overview of Hampton Inn & Suites Boston Crosstown Center

Hampton Inn & Suites Boston Crosstown Center

3 out of 5

3.9/5 Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Free airport shuttle
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 24-hour vacancy between guest room stays

Explore the area

  • Popular LocationBoston Medical Center6 min walk
  • Popular LocationNortheastern University9 min drive
  • AirportBoston, MA (BOS-Logan Intl.)11 min drive
  • Popular LocationCopley Place14 min drive

Choose dates to view prices

About this area


Located in Boston's South End neighborhood, Hampton Inn & Suites Boston Crosstown Center is in the business district and near the airport. Boston Museum of Fine Arts and Boston Opera House are cultural highlights, and some of the area's popular attractions include New England Aquarium and Franklin Park Zoo. Ready for a night out? Consider Brighton Music Hall and Encore Boston Harbor.
Popular Location

What's nearby

  • Boston Medical Center - 6 min walk
  • Boston Museum of Fine Arts - 8 min drive
  • Northeastern University - 9 min drive
  • Copley Square - 9 min drive
  • Copley Place - 14 min drive

Getting around

  • Newmarket Station - 12 min walk
  • Boston Ruggles Station - 20 min walk
  • Logan International Airport (BOS) - 11 min drive


  • Blunch — 5 min walk
  • Mike's City Diner — 8 min walk
  • Toro — 8 min walk
  • Jaho Coffee & Tea — 10 min walk
  • Estragon — 11 min walk

About this property

Hampton Inn & Suites Boston Crosstown Center

3-star Boston hotel in South End, walk to Boston Medical Center
This smoke-free hotel features a restaurant, an indoor pool, and a 24-hour fitness center. Free breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Other amenities include a bar/lounge, a snack bar/deli, and self parking. All 175 rooms provide free WiFi and free wired Internet, TVs with cable channels, and conveniences like refrigerators and microwaves. Guests will also find coffee makers, free weekday newspapers, and free local calls.
Hampton Inn & Suites Boston Crosstown Center offers 175 accommodations with video-game consoles and safes. Televisions come with premium cable channels and pay movies. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include complimentary weekday newspapers along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves and refrigerators can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25 per night)
  • Extended parking on site (USD 25 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6:00 AM - 8:00 PM
  • Airport shuttle at scheduled times
  • Area shuttle (surcharge)

Food and drink

  • Free breakfast available daily 6 AM–10 AM
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center
  • Indoor pool
  • Shopping

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli


  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Meeting rooms


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel


  • Smoke-free property
  • TV in lobby

Room amenities


  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Rollaway/extra beds (surcharge)


  • Eco-friendly toiletries
  • Hair dryer
  • Shower/tub combination


  • Cable channels
  • Pay movies
  • Premium channels
  • TV
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator


  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Safe

Similar properties

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Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21


Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 25.0 per night
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 25 per night
  • Extended parking fee: USD 25 per day
  • Rollaway bed fee: USD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 10432904004
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hampton Inn Boston Crosstown Center
Hampton Inn Crosstown
Hampton Inn Crosstown Hotel
Hampton Inn Crosstown Hotel Boston Center
Hampton Inn Boston Crosstown Center Hotel
Hampton Inn Crosstown Center Hotel
Hampton Inn Crosstown Center
Hampton Inn Boston
Boston Hampton Inn
Hampton Inn & Suites Boston Crosstown Hotel Boston
Hampton Inn And Suites Boston Crosstown Center
Hampton Inn & Suites Boston Crosstown Center Hotel
Hampton Inn & Suites Boston Crosstown Center Boston
Hampton Inn & Suites Boston Crosstown Center Hotel Boston

Frequently asked questions

Rating 5 - Excellent. 357 out of 989 reviews
5 - Excellent 36%
Rating 4 - Good. 372 out of 989 reviews
4 - Good 38%
Rating 3 - Okay. 139 out of 989 reviews
3 - Okay 14%
Rating 2 - Poor. 68 out of 989 reviews
2 - Poor 7%
Rating 1 - Terrible. 53 out of 989 reviews
1 - Terrible 5%




Staff & service




Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was big and spacious. We had a beautiful view of the skyline. Hotel staff was quick to respond to a couple of issues in our room. Some of the points of interest were very close. The only downside was the sirens. Would recommend this hotel as a place to stay in the Boston area.
Stayed 2 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff is very friendly considering all they have to deal with and conditions outside of hotel. I noticed guest intoxicated and my opinion very rude to employees. One female cursed and just made a scene right in front of my child. I didn’t appreciate this behavior from a guest. The employees don’t deserve it. Parking was very expensive. I was told to buy ticket from hotel and I could use all day but my second trip of day I had to pay again. Not safe to walk away from hotel and driving was preferred for me a mother with 2 kids. Lots of sirens. I didn’t realize hospital right there. Pool closed early. We had hoped to use pool after a long day of touring,
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
I liked the Hotel and would consider staying here again.
Stayed 2 nights in Jun 2021

5/5 Excellent

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was centrally located in Boston which was great for us. I love the fact that people are very pleasant and that there was round the clock security within the building. The front desk reception was always helpful and cheerful and willing to do whatever was needed. I will be recommending this hotel to others and staying here again. I will say the only thing that I wasn't a fan of was the area in which you could park to load and unload your belongings upon checkin and check out, if there was a car in the center parking there is no room to get around him to leave the circle.
Stayed 2 nights in Jun 2021

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful staff and security. Area surrounding was sketchy. Hotel send to primarily focus on serving lower income hospital patients and families for the neighboring hospital.
Stayed 1 night in Jun 2021