Sheraton Buenos Aires Hotel and Convention Center

Photo gallery for Sheraton Buenos Aires Hotel and Convention Center

Primary image
Indoor pool, seasonal outdoor pool
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe
Premium bedding, pillowtop beds, minibar, in-room safe

Overview of Sheraton Buenos Aires Hotel and Convention Center

Sheraton Buenos Aires Hotel and Convention Center

4.0 star property

4.0/5 Very Good

Guests rated this property 4.1/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet friendly
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
Map
San Martin / 1225 1275, Buenos Aires, Capital Federal, 1104

Explore the area

  • Popular LocationPlaza San Martin4 min walk
  • Popular LocationFlorida Street6 min walk
  • Popular LocationTeatro Colon20 min walk
  • AirportBuenos Aires (EZE-Ministro Pistarini Intl.)27 min drive

Choose dates to view prices

About this area

Buenos Aires

Sheraton Buenos Aires Hotel and Convention Center is located in Comuna 1, a neighborhood in Buenos Aires, and is near a metro station. Centro Cultural Kirchner and Teatro Colon are cultural highlights, and some of the area's notable landmarks include Obelisco and El Ateneo Grand Splendid. Looking to enjoy an event or a game while in town? See what's happening at Luna Park or La Rural. Guests love the hotel's location for the sightseeing.

What's nearby

  • Plaza San Martin - 4 min walk
  • Florida Street - 6 min walk
  • Museo de Armas - 8 min walk
  • Museo de Arte Hispanoamericano Isaac Fernandez Blanco - 11 min walk
  • Teatro Colon - 20 min walk

Getting around

  • Buenos Aires Retiro Station - 5 min walk
  • San Martin Station - 8 min walk
  • Ministro Pistarini Intl. Airport (EZE) - 27 min drive

Restaurants

  • Chiuso Ristorante - 3 min walk
  • Las Nazarenas - 3 min walk
  • La Torre de Retiro - 5 min walk
  • Café Martínez - 5 min walk
  • Dora - 5 min walk

About this property

Sheraton Buenos Aires Hotel and Convention Center

4-star Buenos Aires hotel in Comuna 1, walk to Plaza San Martin
2 restaurants, an indoor pool, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar, and a snack bar/deli are onsite. All 740 soundproofed rooms feature free WiFi and pillowtop beds. Guests can enjoy deep soaking tubs, and other standard amenities include 24-hour room service, minibars, and LCD TVs. Housekeeping is available on request.
Sheraton Buenos Aires Hotel and Convention Center offers 740 accommodations with minibars and laptop-compatible safes. Pillowtop beds feature premium bedding. LCD televisions come with satellite channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, bidets, complimentary toiletries, and hair dryers.

This Buenos Aires hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided on request.

An indoor pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. The spa is equipped with Turkish bath/hammam.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 10 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–11 AM: USD 22 for adults and USD 9 for children
  • 2 restaurants
  • 1 poolside bar and 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Spa services
  • Spa tub
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • Business center
  • Conference space

Spa

  • Turkish bath/hammam

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Grab bar near toilet
  • Hand-held showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Stair-free path to entrance
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Living plant wall
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • LCD TV
  • Pay movies
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Soundproofing

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property requires valid identification for all guests at check-in, regardless of age.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per stay
Up to 40 lbs
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are available for USD 50.0
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: USD 1.50 per person, per night. This tax does not apply to children under 12 years of age.
  • The 21% national VAT (value-added tax) is not included in the price, and may be charged at the property upon check-out for all residents of Argentina. Travelers on a tourist visa are exempt from this tax. To qualify for a tax exemption, tourists must present a valid passport and pay for the services rendered with a non-Argentine credit card or via bank transfer from another country. This tax exemption does not apply for stays over 90 days. In the case of cancelled bookings, the cancellation penalties paid by the traveler will also be subject to the national VAT (21%).

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 22 for adults and USD 9 for children (approximately)
  • Self parking fee: USD 10 per day
  • Pet fee: USD 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses solar energy
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from November to February
Pool access available from 8:00 AM to 8:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Buenos Aires Hotel Sheraton
Buenos Aires Sheraton
Buenos Aires Sheraton Hotel
Hotel Buenos Aires Sheraton
Hotel Sheraton Buenos Aires
Sheraton Buenos Aires
Sheraton Buenos Aires Hotel
Sheraton Hotel Buenos Aires
Sheraton Buenos Aires Hotel and Convention Center Hotel
Sheraton Buenos Aires Hotel and Convention Center Buenos Aires

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 234 out of 570 reviews
5 - Excellent 41%
Rating 4 - Good. 186 out of 570 reviews
4 - Good 33%
Rating 3 - Okay. 73 out of 570 reviews
3 - Okay 13%
Rating 2 - Poor. 49 out of 570 reviews
2 - Poor 9%
Rating 1 - Terrible. 28 out of 570 reviews
1 - Terrible 5%

4.1/5

Cleanliness

4.1/5

Staff & service

4.1/5

Amenities

3.8/5

Property conditions & facilities

4.2/5

Eco-friendliness

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location of the property was good and the staff was very helpful and courteous throughout the stay. The only difficulty was parking for guests as convention parking did not leave spaces available in the garage.
Stayed 2 nights in May 2022

3/5 Okay

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
the staff
Stayed 3 nights in Apr 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and service
Stayed 2 nights in Apr 2022

3/5 Okay

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities
The hotel lobby is lovely. The staff is friendly and helpful. Breakfast is good. The pool area is okay. Location was not my favourite but could work for others. The downside to this hotel is the road noise. It is very loud day and night. Unfortunately our room had no hot water. On day 2 I reported it to the front desk. After two hours of sitting around waiting for a solution we left for the day. Came back at night to find it was not fixed at which time I demanded a new room immediately. Staff did accommodate us at this point. I was disappointed there was not more effort made to rectify this more quickly. No refund or credit given. No upgrade. No good credit. I stayed in 3 hotels in BA in the two weeks I visited and this one I was not impressed with.
Stayed 3 nights in Feb 2022

5/5 Excellent

Stayed 4 nights in Feb 2022