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Reviews of Service Plus Inns & Suites Calgary

3 out of 5
Service Plus Inns & Suites Calgary3503 114 Avenue SE, Calgary, AB

4.3/5 Excellent

997997 verified reviews
Cleanliness
4.5/5
Cleanliness 90%
Staff & service
4.4/5
Staff & service 88%
Amenities
4.3/5
Amenities 86%
Property conditions & facilities
4.4/5
Property conditions & facilities 88%

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Friendly staff, clean and really accomodating even during the covid situation!!
Stayed 2 nights in May 2020
0
Front Desk
Thank you for staying with us! We appreciate your feedback.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in May 2020
0
Front Desk
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4/5 Good

Stayed 1 night in May 2020
0
Front Desk
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5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Apr 2020
0
Front Desk
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5/5 Excellent

Stayed 1 night in Apr 2020
0
Front Desk
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1/5 Terrible

Sad face IconDisliked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very rude It’s cheap I can’t go over there again
Stayed 1 night in Apr 2020
0
Staff
Good day, our outline of smoking in the rooms is very simple, we are a none smoking hotel. If you choose to ignore that request and continuously smoke in the room effecting other patrons, you will be asked to leave. Thank you

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Mar 2020
0
Front Desk
Thanks for staying with us. We appreciate your feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Clean, friendly staff. Convenient for my work travel
Stayed 1 night in Mar 2020
0
Front Desk
Thanks for staying with us. We appreciate your feedback!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Was super close for volley ball we could walk to our games, friendly staff, clean, great breakfasts, over a great place to stay. Reasonably priced.
Stayed 2 nights in Mar 2020
0
Front Desk
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5/5 Excellent

Stayed 1 night in Mar 2020
0
Front Desk
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4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The staff were very kind, my son with special needs it very talkative and they were amazing with him. Someone on our floor was definitely smoking, I called front desk to make sure we weren't placed on a smoking floor. The smell over overpowering. Loved how warm the swimming area is kept.
Stayed 1 night in Mar 2020
0
Front Desk
Thanks for staying with us. We appreciate your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay
Stayed 1 night in Mar 2020
0
Front Desk
Thank you for your review Richard. We truly appreciate the score you gave us. We work very hard so you can enjoy your stay! Safe travels and hope to see you again soon. All the best,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

It’s the little things

This was a VERY nice hotel. We stayed in spa suite and loved the size. We also appreciated all the little touches like fancier towels, water bottles and even chocolates! Small acts but big impact.
Stayed 1 night in Feb 2020
0
Manager
Hello Shelly, Thanks a lot for choosing our property, we appreciate your feedback and will definitely share it with the team. Hope to see you in the near future!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is conveniently located for us in visiting family in the city of Calgary. It is clean, the staff are all friendly and welcoming and the breakfast is just what we need to start our day.
Stayed 1 night in Feb 2020
0
Manager
We appreciate your feedback and glad you enjoyed your stay with us. I will share this with the front desk and breakfast team.

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Great front desk - very helpful and accommodating. The breakfast and pool and family room were all great amenities we appreciated. Housekeeping was way too eager - walked in on us in our room twice, one time knocking but not even waiting a second and the other time with no knock. Weird, especially given the actual cleanliness wasn't great.
Stayed 2 nights in Feb 2020
0
Front Desk
Thank you for your review. We appreciate the score and especially the feedback! We will certainly share your review with our breakfast staff and use it as a learning opportunity. We do hope to see you again soon so we can do better by you! Safe travels.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel is in a great location for us . The only issue we observed was with the lady at the breakfast buffet not very friendly and rude to a few of the other guests. Other than that our stay was great.
Stayed 2 nights in Feb 2020
0
Manager
Hello Neva, Thank you for your feedback, we apologize for any inconvenience caused by our breakfast team. I will investigate what took place and use this as a training opportunity for the team.

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020
0
Front Desk
Thank you for staying with us! We appreciate your feedback.

4/5 Good

Stayed 1 night in Feb 2020
0
Front Desk
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1/5 Terrible

Happy face iconLiked: Cleanliness, property conditions & facilities
Sad face IconDisliked: Staff & service

Stayed 1 night in Feb 2020
0
FOM
Hello Marilyn, We apologize that you didn't enjoy your stay. Can you please contact us directly? I would appreciate the chance to fix whatever went wrong during your stay.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020
0
Front Desk
Thank you so much for your review. We work very hard so you don't have to. We truly appreciate the score you've provided us. Safe travels!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020
0
Front Desk
Thank you for your review! We truly appreciate the score you've provided us. Safe travels!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Feb 2020
0
Front Desk
Thank you for your review. We appreciate the score. Safe travels.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Feb 2020
0
Front Desk
Thank you for staying with us. We appreciate your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The property was clean, front desk staff was friendly. I didn’t realize that I had to specifically ask for my room to be cleaned but it was taken care of upon request.
Stayed 2 nights in Jan 2020
0
Front Desk
Thank you for the review. We appreciate the score and your feedback. We will pass that on to our housekeeping team. Safe travels!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Great entrance and ambiance. Breakfast is really good and fits all dietary needs for families
Stayed 1 night in Feb 2020
0
Front Desk
Thank you for staying with us! We appreciate your feedback.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Jan 2020
0
Front Desk
Thank you for your review. We hope to see you again soon! Kind regards,

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place to stay!!
Stayed 1 night in Jan 2020
0
Marichu
Thank you for staying with us. We appreciate your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

It was in close proximity to the purpose of our visit.
Stayed 2 nights in Jan 2020
0
Front Desk Team
Thank you for staying with us! We appreciate your feedback.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Staff very friendly and welcoming rooms very clean and breakfast was super thanks will stay again
Stayed 1 night in Dec 2019
0
Front Desk
Thank you for your kind thoughts about our staff Ron! We truly appreciate it. Hope to see you again soon. Safe Travels!

4/5 Good

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Wish breakfast would have gone later being that we stayed on a holiday. We did not make breakfast
Stayed 1 night in Dec 2019
0
Front Desk
Thank you for your feedback. We will share your thoughts with our team. Safe travels!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The room was Clean and comfortable.. Breakfast was ok but not fantastic.
Stayed 1 night in Dec 2019
0
Front Desk
Thank you for your review. We appreciate your feedback and will share it with our breakfast staff. Safe travels!

5/5 Excellent

Happy face iconLiked: Staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019
0
Front Desk
Thank you for your review. We'll see you next time.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities

Stayed 4 nights in Dec 2019
0
Front Desk
Thank you for your positive review! We appreciate the score. Safe travels!

3/5 Okay

Stayed 2 nights in Dec 2019
0
Front Desk
Thank you for your score. We appreciate your rating.

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Great complimentary breakfasts , not the usual cold cereal
Stayed 4 nights in Dec 2019
0
Front Desk
Thank you for staying with us. We appreciate your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

The room was nice and clean
Stayed 1 night in Dec 2019
0
Front Desk
Thank you for staying with us. We appreciate your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The place are nice and neat. The only thing my kids do not like is the poor WiFi connection.
Stayed 1 night in Dec 2019
0
Front Desk
Thank you for your review. We appreciate the feedback and will share it with our staff.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel was very clean and quiet. My only complaint is that the bed was hard. The complimentary breakfast was excellent.
Stayed 1 night in Dec 2019
0
Front Desk
Thank you Charlene, We truly appreciate your kind thoughts on our staff and facilities! We are sorry to hear that the mattress was too stiff for your liking. We will pass on your feedback to our team. We do hope to see you again soon. Safe travels!

4/5 Good

Stayed 1 night in Dec 2019
0
Front Desk
Thank you for the review. We truly appreciate your feedback!

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019
0
Front Desk
Thank you for the review. We truly appreciate your feedback and do hope to see you again soon! Safe travels.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019
0
Front Desk
Thank you for the review. We truly appreciate that you've taken the time to provide your feedback! We hope to see you again soon.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Movie night would have been a hit if our toddler was a bit older.
Stayed 3 nights in Dec 2019
0
Front Desk
Thank you for your review! We truly appreciate that you've taken the time to score our facilities. We do hope to see you again soon.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Dec 2019
0
Front Desk
Thank you for your review! We appreciate the score and hope to see you again soon.

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Dec 2019
0
Front Desk
Thank you Marcy. We truly appreciate the score you've given us. We do hope to see you again soon. Safe travels!

4/5 Good

Happy face iconLiked: Staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2019
0
Front Desk
Thank you for the score you've given us. We sincerely appreciate that you've taken the time to let us know how we served you. We look forward to seeing you again soon!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019
0
Front Desk
Thank you for your review! We truly appreciate the score you offer. Safe travels!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was great! The staff was super helpful and friendly. Great amenities, hot breakfast included.
Stayed 1 night in Nov 2019
0
Front Desk
Thank you for your glowing review of our staff and facilities. We truly appreciate you taking the time to let us know how we did. We all work very hard to ensure our guests have the most comfortable stay. We look forward to seeing you again soon. Cheers!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

This hotel was great, staff were all very kind and polite. The breakfast is very good. I would forsure recommend this hotel! When ever we are staying in calgary we will be staying at this hotel!
Stayed 1 night in Nov 2019
0
Front Desk
Thank you so much for your kind review! We truly appreciate your thoughts on our staff and facilities. We work very hard so you can enjoy your stay. Safe travels!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Nov 2019
0
Front Desk
Thank you for your kind review Hein. We sincerely appreciate your rating. Safe travels and see you again soon!

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Nov 2019
0
Front Desk
Thank you for your review! We truly appreciate that you've taken the time to review our facilities and hope to see you again soon!