“That hotel was a disaster; there were cracks in the ceiling—it was a safety hazard. They didn't clean the room, and there were no clean towels. We asked one of the staff members for towels and were told they didn't have any, though ten minutes later she brought us one. The food wasn't fresh. The photos on the website didn't match the actual hotel; it looked old and neglected. Expedia should be more careful with the information these hotels provide.”
