Ratings based on 186 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
85% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
4.4 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
1 out of 5
by A verified traveler from London

Definetly not 4star

Posted Oct 20, 2016
Pros: The general manager did not come back to me about my ruined dress instead just ignored until we left on day 6. I want compensation for my ruined dress
Cons: Housekeepers need to be trained to clean rooms effectively not wipe down only - especially bathrooms. General Manager needs to improve his attitude
Location: Terrible down town , run down end of town , with beggars everywhere. There are a few restaurants around but you simply can't walk around after 7pm.
Terrible experience would not recommend: Arrival - no porter or luggage trolley to help with our luggage. After we asked the guy at the concierge, he called a lady housekeeper who was very small built - and she came with a 2 wheel goods lifter used by van man for deliveries. My partner ended up wheeling our luggage because she couldn't lift any of or pieces. Room was very spacious and pretty well equipped but cleaniness had a poor finish. Bathroom had mould and mildew, window was broken, dust and debris in kitchen cupBoards. Location of the hotel is surrounded by beggars, morning noon and night. The entrance to the car park is in a dark alley- for 3 days we had to walk to the front of the hotel to have the slide opened, even though the gate was supposed to have number plate recognition. 2nd day asked for ironing and laundry to be done - clothes came back some on hanggers, inside out, all the polo shirts had been folded weirdly and stuffed in a laundry bag- making them more creased they had to be ironed again. One dress was stained clearly and when I showed the housekeeper who delivered the clothes she just shrugged her shoulders. On the 3rd day we decided to call expedia asking to ge moved to another hotel because we were not happy. we were advised to speak to the General Manager because we wanted a refund of the remaining refund of the remaining 7 nights. After the complaint things went even more downhill. Speaking to the General manager was useless we decided to leave
5 out of 5
by A verified traveler

Awesome place for a short trip!

Posted Sep 27, 2016
I stayed at the Circa for 8 nights of true bliss! Awesome place and will definitely consider it for further trips!
5 out of 5
by A verified traveler from Brisbane

Within walking distance to the Waterfront

Posted Aug 15, 2016
Pros: Location
Cons: The breakfast wasn't great.
Location: Within walking distance to the Waterfront.
We stayed for two nights in August 2016. The staff were very friendly, especially the barman. Rooms were surprising large and very comfortable. Hotel had everything required for a pleasurable stay.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted Jul 13, 2016 on Hotels
5 out of 5
by Babajide from Ibadan

Home Away from Home Stay in Cape Town.

Posted Jun 18, 2016 on Hotels
Overall my stay was very enjoyable. The room came with a fully fitted kitchen with refrigerator, microwave oven, electric kettle, 4-point hotplate, dishwasher, electric iron as well as a full range of crockery and cutlery. It was really like being at home away from home!!
4 out of 5
by Kuo-Ho from Taipei, Taiwan

Good stay

Posted Jun 8, 2016 on Hotels
Good location and service. However the hotel is inside the square not beside the road, difficult to find and unload the luggage.
4 out of 5
by petrucio

Bom de dia

Posted May 31, 2016 on Hotels
O hotel é bom, com quarto amplo e confortável. Na verdade, o quarto é tipo um flat, com sala, cozinha americana e o quarto propriamente dito, com banheira separada do chuveiro. O café da manhã estava incluso na diária e era muito bom, com variedade e omelete feita na hora. O problema é que o hotel não oferece wifi gratuito, tinha que pagar em média 20 reais por 24h. Tinha uma rede aberta da rua que funcionava. Outro problema é que à noite o local é super esquisito. Só dá pra sair de taxi ou de uber. Achei um pouco perigoso, inclusive com mendigos andando pela rua. Durante o dia é bom pois fica do lado de duas estações do My city.
5 out of 5
by A verified traveler

Rooms are clean and luxurious

Posted May 20, 2016
Equipped with everything one needs! Only thing I can say that was not nice, we're the cigarette button on the balcony!
Comment from Hotel Management
May 30, 2016 by Gerrit, Hotel Management
Thank you for your feedback. I am glad your overall experience was good. We do advertise non smoking rooms but unfortunately there are still some guests ignoring this. We will get our team to give more attention to the balconies.
5 out of 5
by A verified traveler

Great Find in Cape Town

Posted May 5, 2016 on Hotels
The hotel is amazing. You basically get an entire apartment to yourself. The prices are incredible and the service was good.
5 out of 5
by Joongsik

This traveler left a rating score only Posted Apr 27, 2016 on Hotels