Krystal Beach Hotel

Photo gallery for Krystal Beach Hotel

Featured Image
On the beach
Outdoor pool
Outdoor pool
Outdoor pool

Overview of Krystal Beach Hotel

Krystal Beach Hotel

3.5 out of 5

4.5/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Breakwater Lane, Harbour Island, Gordon's Bay, Cape Town, Western Cape, 7150

Explore the area

  • Popular LocationHarmony Park3 min drive
  • Popular LocationLwandle Migrant Labour Museum6 min drive
  • Popular LocationBikini Beach7 min drive
  • AirportCape Town (CPT-Cape Town Intl.)29 min drive

Choose dates to view prices

About this area

Cape Town

Located in Cape Town, Krystal Beach Hotel is on the beach. Strand Golf Club and Cheetah Outreach are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Cape Floral Region Protected Areas and Kogelberg Nature Reserve. Blue Rock Adventure Park and Monkey Town Primate Centre are also worth visiting.

What's nearby

  • Harmony Park - 3 min drive
  • Lwandle Migrant Labour Museum - 6 min drive
  • Bikini Beach - 7 min drive
  • Steenbras River Gorge Crystal Pools - 9 min drive
  • Monkey Town Primate Centre - 11 min drive

Getting around

  • Strand Station - 9 min drive
  • Cape Town Intl. Airport (CPT) - 29 min drive

Restaurants

  • Krystal Restaurant — 1 min walk
  • Captain's Table — 1 min walk
  • Old Cape Cafe — 15 min walk
  • Alforno's — 16 min walk
  • Trawlers — 16 min walk

About this property

Krystal Beach Hotel

Beachfront hotel with relaxing spa services
Catch some rays at the beach or spend the day relaxing at Krystal Beach Hotel's full-service spa. Then enjoy a meal at one of the hotel's 3 restaurants. All 112 soundproofed rooms feature free WiFi and minibars. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Krystal Beach Hotel offers 112 air-conditioned accommodations with minibars and safes. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Flat-screen televisions come with satellite channels. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Krystal Komfort. Services include facials and manicures and pedicures.

The spa is open daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Cashless transactions are available for all charges at the property
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: ZAR 185 for adults and ZAR 95 for children
  • 3 restaurants
  • 2 bars/lounges
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Full-service spa
  • Outdoor pool

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • Afrikaans
  • English
  • French

Business services

  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Beachfront location
  • Marina onsite
  • Terrace

Spa

  • Facials
  • Manicures and pedicures
  • Massages
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas
  • Renovated entire property - December 2015

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Desk
  • Iron/ironing board (on request)
  • Safe
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 2 PM - 1 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: ZAR 185 for adults and ZAR 95 for children (approximately)
  • Airport shuttle fee: ZAR 550 per vehicle (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Diners Club, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Krystal Beach Hotel Cape Town
Krystal Beach Cape Town
Krystal Beach
Krystal Beach Hotel Hotel
Krystal Beach Hotel Cape Town
Krystal Beach Hotel Hotel Cape Town

Frequently asked questions

Overall score and ratings

4.5

Wonderful

Rating 5 - Excellent. 82 out of 131 reviews
5 - Excellent 63%
Rating 4 - Good. 36 out of 131 reviews
4 - Good 27%
Rating 3 - Okay. 7 out of 131 reviews
3 - Okay 5%
Rating 2 - Poor. 2 out of 131 reviews
2 - Poor 2%
Rating 1 - Terrible. 4 out of 131 reviews
1 - Terrible 3%

4.6/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

4.5/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

2/5 Poor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Underdone
Water takes about 10 minutes to warm up. Food was raw and I had to place two extra orders and still pay for it after requesting a discount.
Stayed 1 night in Feb 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing once Again! 10/10
Once again an unforgettable experience! The staff are amazing the service is amazing! I will always recommend Krystal Beach Hotel as this property is really value for money, they go over and beyond the call of duty and all ways available to assist no matter how big or small the query is! This is the most amazing HOTEL in the entire Helderberg Basin! Thank you once again for making our stay unforgettable!
Stayed 1 night in Jan 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2020