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Carlsbad
Carlsbad
Business friendly
Business friendly
Parking included
Parking included
Free WiFi
Free WiFi
Motel
Motel
2 star
2 star

Overall score and ratings

2.9
Rating 5 - Excellent. 97 out of 957 reviews
5 - Excellent 10%
Rating 4 - Good. 231 out of 957 reviews
4 - Good 24%
Rating 3 - Okay. 293 out of 957 reviews
3 - Okay 31%
Rating 2 - Poor. 194 out of 957 reviews
2 - Poor 20%
Rating 1 - Terrible. 142 out of 957 reviews
1 - Terrible 15%

3.1/5

Cleanliness

3.3/5

Staff & service

3.1/5

Amenities

2.8/5

Property conditions & facilities
Write a review

2/5 Poor

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
I am asmatic and the room we stayed in had Juniper as hedges. I became affected within minutes and had to ask for another room. We were given the room opposite or the room next door. Well the room next door had worse odor but the room opposite us was pleasant. No shrubs. But the window had a hole in it. Luckily it was double pane. So the rain and wind did not affect us.
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flat screen tvs are important for the overnight guests
Stayed 1 night in Jul 2021

1/5 Terrible

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The add for the hotel says there’s free breakfast. There not. When we asked about it the front attendant was rude about it. They didn’t even try to compensate. The hotel room was terrible ran down. I guess I get what I pay for! :(
Stayed 2 nights in Jul 2021

5/5 Excellent

Liked: Cleanliness, staff & service
Clean
Stayed 1 night in Jul 2021

3/5 Okay

Traveled with group
Disliked: Property conditions & facilities
It all came down to a hair dryer. I had already accepted that there was no breakfast or pool, though the website said there was when I booked. But when the hair dryer didn't work and they wouldn't provide a solution except for me to go buy my own at Walmart, it was over. This was a poor experience. I felt like I held up my end of the contract by paying what was asked, and they didn't hold up their end because they didn't provide what they said they would. And I needed that dryer! The cleanliness and condition were at the lowest end of what I could tolerate, and with decent service and functioning items I would have accepted it. But in conjunction with the lack of pride in their service and condition of their hotel, there was no joy in being there. I would never return here.
Stayed 2 nights in Jul 2021