2/5 Poor
Verified traveler
20 Mar 2020
Disliked: Staff & service, amenities
Stayed 4 nights in Mar 2020
Photo gallery
Guest reviews
4.1 out of 5 Very Good
505 reviews
Guests rated this property 4.4/5 for cleanliness.
Popular amenities
Free WiFi
Parking included
Pet Friendly
Air Conditioning
Restaurant
Breakfast Available
Cleaning and safety practices
- Cleaned with disinfectant
- Contactless check-in
- 72-hour vacancy between guest room stays
Map
Avenida Santander #47-90, Cartagena, Bolivar
Explore the area
Marbella Beach3 min walk
Rafael Nunez Museum and House14 min walk
Cartagena (CTG-Rafael Nunez Intl.)4 min drive
India Catalina Monument5 min drive
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Standard Room
Photos of Standard Room
Standard Room
4.2/5 guest room ratingMore detailsRoom amenities
- 194 sq ft
- Sleeps 2
- 2 Twin Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
2 Twin Beds
194 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Linens
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible, raised toilet seat, grab bar near toilet, braille signage, and low-height counter and sink
Non-Smoking, pet friendly
Standard Room
Photos of Standard Room
Standard Room
4.2/5 guest room ratingMore detailsRoom amenities
- 194 sq ft
- Sleeps 3
- 1 Double Bed and 1 Twin Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 3Max adults: 2Max children: 1
Room details
1 Double Bed and 1 Twin Bed
194 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Linens
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible, raised toilet seat, grab bar near toilet, braille signage, and low-height counter and sink
Non-Smoking, pet friendly
Standard Room
Photos of Standard Room
Standard Room
4.4/5 guest room ratingMore detailsRoom amenities
- 194 sq ft
- Sleeps 2
- 1 Double Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 Double Bed
194 sq feet
Internet - Free WiFi
Entertainment - 32-inch flat-screen TV with cable channels
Sleep - Linens
Bathroom - Partially open bathroom, shower, a hair dryer, and towels
Practical - Safe and phone; free cribs/infant beds available on request
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible, raised toilet seat, grab bar near toilet, braille signage, and low-height counter and sink
Non-Smoking, pet friendly
About this area
Cartagena
Located in Cartagena, ibis Cartagena Marbella is near the beach. Clock Tower is a notable landmark, and the area's natural beauty can be seen at Marbella Beach and Bocagrande Beach. Looking to enjoy an event or a game while in town? See what's happening at Jaime Moron Stadium or Estadio De Softbol De Chiquinquira.
What's nearby
- Marbella Beach - 3 min walk
- Rafael Nunez Museum and House - 14 min walk
- India Catalina Monument - 5 min drive
- House of Gabriel Garcia Marquez - 7 min drive
- San Felipe de Barajas Castle - 8 min drive
Getting around
- Rafael Nunez Intl. Airport (CTG) - 4 min drive
Restaurants
- La Langosta — 14 min walk
- Da Danni's Restaurant — 3 min drive
- El Boliche Cebicheria — 3 min drive
- Montmartre — 3 min drive
- Restaurante Vegetariano Girasoles — 3 min drive
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning
Follows standard sanitization guidelines of ALLSAFE (Accor Hotels)
Social distancing
Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place
Contactless room service is available
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- Free self parking
- Limited parking spaces
- Parking height restrictions apply
- Roundtrip airport shuttle (surcharge)
Food and drink
- Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: COP 22000 for adults and COP 10000 for children
- 1 restaurant
- 1 bar
Family friendly
- Dry cleaning service
- Free cribs/infant beds
- Laundry facilities
- Snack bar/deli
Conveniences
- Elevator
- Free newspapers in lobby
Guest services
- 24-hour front desk
- Daily housekeeping
- Dry cleaning service
- Laundry facilities
- Luggage storage
Languages spoken
- English
- Spanish
Business services
- Business center
- Computer station
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Braille signage
- Grab bar near toilet
- In-room accessibility
- Low-height counter and sink
- Raised toilet seat
- Wheelchair-accessible parking
- Wheelchair-accessible path of travel
More
- Smoke-free property
Room amenities
Bedroom
- Air conditioning
- Free cribs/infant beds
- Linens
Bathroom
- Hair dryer
- Towels
Entertainment
- 32-inch flat-screen TV
- Cable channels
More
- Phone
- Safe
Policies
Check-in
Check-in from noon - noon
Check-out
Check-out before noon
Express check-out
Special check-in instructions
Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.
Renovations and closures
Due to COVID-19, this property’s food and beverage options may be limited.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of COP 60000 per pet, per night
Dogs only
1 per room
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Free cribs (infant beds)
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- For stays on or after January 1, 2021, citizens of Colombia and foreigners staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Foreigners on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Fee for buffet breakfast: COP 22000 for adults and COP 10000 for children (approximately)
- Pet fee: COP 60000 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)
Parking height restrictions apply
Property is also known as
ibis Cartagena Marbella Hotel
ibis Marbella Hotel
ibis Marbella
ibis Cartagena Marbella Hotel
ibis Cartagena Marbella Cartagena
ibis Cartagena Marbella Hotel Cartagena
Frequently asked questions
4.1
Very Good
4.4/5
Cleanliness
4.2/5
Staff & service
3.8/5
Amenities
4.2/5
Property conditions & facilities
1/5 Terrible
Pedro
Traveled with family
17 Mar 2020
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2020
4/5 Good
Dan, Canada
14 Mar 2020
Liked: Staff & service, amenities
Stayed 2 nights in Mar 2020
5/5 Excellent
Nestor, USA
12 Mar 2020
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2020
2/5 Poor
Rick, Oakland
6 Mar 2020
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 5 nights in Mar 2020
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