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Radisson Hotel Cartagena Ocean Pavillion

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Featured Image
On the beach, beach towels, beach bar
On the beach, beach towels, beach bar
On the beach, beach towels, beach bar
Outdoor pool, open 7:30 AM to 8:00 PM, free cabanas, sun loungers

Overview of Radisson Hotel Cartagena Ocean Pavillion

VIP Access

Radisson Hotel Cartagena Ocean Pavillion

4.5 out of 5

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

  • Popular LocationLa Boquilla Beach1 min walk
  • Popular LocationMarbella Beach10 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)13 min drive
  • Popular LocationPopa Convent16 min drive

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About this area

Cartagena

Located in Cartagena's La Boquilla neighborhood, Radisson Hotel Cartagena Ocean Pavillion is near the airport and on the beach. While the natural beauty of Marbella Beach and Bocagrande Beach can be enjoyed by anyone, those looking for an activity can check out Port of Cartagena. Traveling with kids? Consider Naval Museum Cartagena, or check out an event or a game at Jaime Moron Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.
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Popular Location

What's nearby

  • La Boquilla Beach - 1 min walk
  • Marbella Beach - 10 min drive
  • Rafael Nunez Museum and House - 13 min drive
  • Popa Convent - 16 min drive
  • San Felipe de Barajas Castle - 16 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • Palenques — 1 min walk
  • Sal Marina Beach Bar — 1 min walk
  • Erre De Ramon Freixa — 8 min walk
  • Blas El Teso — 11 min walk
  • Dal Maestro — 12 min drive

About this property

Radisson Hotel Cartagena Ocean Pavillion

4.5-star beach hotel with a conference center
At Radisson Hotel Cartagena Ocean Pavillion, hit the beach, dine onsite at Palenques, or enjoy a drink at one of the hotel's 3 bars/lounges. All 233 rooms offer free WiFi and free wired Internet, LCD TVs with cable channels, and comforts like Egyptian cotton sheets and down comforters. Other amenities available to guests include iPod docks, 24-hour room service, and minibars.
Radisson Hotel Cartagena Ocean Pavillion offers 233 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (3rd party expert - Global), and SGS (3rd party expert - Global)

Social distancing

Contactless check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour pick-up airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: COP 50500 for adults and COP 50500 for children
  • 1 restaurant
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Outdoor pool
  • Shopping
  • Spa services

Family friendly

  • Access to nearby outdoor pool
  • Children's games
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Supervised childcare/activities (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11326 square feet of space)
  • Meeting rooms - 7

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Turndown service
  • Window screens

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Guest rating 4+
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Washer and dryer
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Parking included
Parking included

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2022, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for full breakfast: COP 50500 for adults and COP 50500 for children (approximately)
  • Airport shuttle fee: COP 36000 per vehicle
  • Airport shuttle fee per child: COP 0 (from 1 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for foreign visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion Hotel
Radisson Hotel Cartagena Ocean Pavillion Cartagena
Radisson Hotel Cartagena Ocean Pavillion Hotel Cartagena

Frequently asked questions

4.3
Excellent
Rating 5 - Excellent. 362 out of 686 reviews
5 - Excellent 53%
Rating 4 - Good. 239 out of 686 reviews
4 - Good 35%
Rating 3 - Okay. 53 out of 686 reviews
3 - Okay 8%
Rating 2 - Poor. 16 out of 686 reviews
2 - Poor 2%
Rating 1 - Terrible. 16 out of 686 reviews
1 - Terrible 2%

4.5/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.5/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff —. Friendly and helpful
Stayed 2 nights in May 2021

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities
Excelente en todos los servicios, buena ubicación el hotel
Stayed 6 nights in Mar 2021

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed 4 nights in the well maintained and clean beach front hotel ,the reception staff was friendly and diligent and they gave us an upgrade to a junior suite with king bed and 2 marble bathrooms which was the best welcome. Room service recommended by quality, price and promptness. The basic but well attended breakfast buffet and assortment of options They also gave us a very convenient late check out for the time of our flight back home. I recommend the hotel as one of the most outstanding in Cartagena with a memorable experience for our family.
Stayed 4 nights in Mar 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel. We loved the included breakfast buffet. The staff were always very helpful and attentive. We were given a free upgrade to a suite, which was great. The pools were very nice and clean. We enjoyed everything about the hotel. The hotel is a ways out from Bocagrande and the Walled City, but only about a $5 US taxi ride to either. Our grandson took kite boarding classes just a short walk down the beach. He was able to walk there by himself, and we would join him there. Very convenient. Our experience with En Colombia Kite Boarding Company was excellent also.
Stayed 16 nights in Mar 2021