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Radisson Hotel Cartagena Ocean Pavillion

Photo gallery for Radisson Hotel Cartagena Ocean Pavillion

Lobby
On the beach, beach towels, beach bar
On the beach, beach towels, beach bar
On the beach, beach towels, beach bar
Outdoor pool, open 7:30 AM to 8:00 PM, free cabanas, sun loungers

Overview of Radisson Hotel Cartagena Ocean Pavillion

VIP Access

Radisson Hotel Cartagena Ocean Pavillion

4.5 star property

4.3/5 Excellent

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Spa
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
Carrera 9 #22-850, Cartagena, Bolivar, 130002

Explore the area

  • Popular LocationLa Boquilla Beach1 min walk
  • Popular LocationMarbella Beach10 min drive
  • AirportCartagena (CTG-Rafael Nunez Intl.)13 min drive
  • Popular LocationPopa Convent21 min drive

VIP Access

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  • Expect exceptional service
  • Extra savings and perks for Rewards members
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About this area

Cartagena

Radisson Hotel Cartagena Ocean Pavillion is located in Zona Norte, a neighborhood in Cartagena, and is near the airport and on the beach. Bodeguita Dock and Santa Cruz Marina are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Centro Comercial La Serrezuela and Mall Plaza El Castillo. Traveling with kids? Consider Naval Museum Cartagena, or check out an event or a game at Jaime Moron Stadium. Practice your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as ecotours in the area.
Visit our Cartagena travel guideOpens in a new window
Map

What's nearby

  • La Boquilla Beach - 1 min walk
  • Rafael Nunez Museum and House - 10 min drive
  • Marbella Beach - 10 min drive
  • San Felipe de Barajas Castle - 16 min drive
  • Popa Convent - 21 min drive

Getting around

  • Rafael Nunez Intl. Airport (CTG) - 13 min drive

Restaurants

  • Erre De Ramon Freixa - 8 min walk
  • Blas El Teso - 11 min walk
  • Amasa - - 10 min drive
  • La Vieja Guardia - 10 min drive
  • Cucayo fusion - 10 min drive

About this property

Radisson Hotel Cartagena Ocean Pavillion

4.5-star beach hotel with a conference center
At Radisson Hotel Cartagena Ocean Pavillion, hit the beach, dine onsite at Palenques, or enjoy a drink at one of the hotel's 3 bars/lounges.
Radisson Hotel Cartagena Ocean Pavillion offers 233 air-conditioned accommodations with iPod docking stations and minibars. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. There are 2 treatment rooms including rooms for couples. Services include facials, body scrubs, and body treatments.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Safety Protocol (Radisson)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global), Bureau Veritas (3rd party expert - Global), and SGS (3rd party expert - Global)

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Full breakfast available for a fee 6:00 AM–10:30 AM on weekdays and 6:00 AM–11:00 AM on weekends: COP 50500 for adults and COP 50500 for children
  • 1 restaurant
  • 3 bars/lounges, 1 beach bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • Palenques
  • Sal Marina Beach Bar
  • Lobby Bar Tambora
  • Solarium Bar

Things to do

  • Access to nearby outdoor pool
  • Children's pool
  • Fitness center
  • Lifeguards on site
  • Outdoor pool
  • Playground
  • Shopping
  • Spa services

Family friendly

  • Access to nearby outdoor pool
  • Children's games
  • Children's pool
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Pool gate
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (11326 square feet of space)
  • Meeting rooms - 7

Outdoors

  • BBQ grill(s)
  • Beachfront location
  • Free pool cabanas
  • Garden
  • Lifeguards on site
  • Picnic area
  • Pool sun loungers
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Beach towels
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • iPod dock

Food and drink

  • Minibar

More

  • Desk
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Soundproofing
  • Turndown service
  • Window screens

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Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Early check-in is available for a fee (amount varies)
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • For stays on or after January 1, 2023, residents of Colombia and non-residents staying 60 consecutive days or more will be charged a 19% national sales tax by the property at the time of stay. Travelers on a tourist visa will not be required to pay this tax. The tax may be charged where a room is shared by a taxable and a non-taxable guest.

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: COP 50500 for adults and COP 50500 for children (approximately)
  • Airport shuttle fee: COP 60000 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: COP 0 (from 1 to 12 years old)
  • Early check-in is available for a fee (subject to availability, amount varies)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
Pool access available from 7:30 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Radisson Cartagena
Radisson Hotel Cartagena
Radisson Hotel Cartagena Ocean Pavillion
Radisson Hotel Ocean Pavillion
Radisson Cartagena Ocean Pavillion
Radisson Ocean Pavillion
Radisson Hotel Cartagena Ocean Pavillion Hotel
Radisson Hotel Cartagena Ocean Pavillion Cartagena
Radisson Hotel Cartagena Ocean Pavillion Hotel Cartagena

Overall score and ratings

4.3

Excellent

Rating 5 - Excellent. 461 out of 861 reviews
5 - Excellent 54%
Rating 4 - Good. 285 out of 861 reviews
4 - Good 33%
Rating 3 - Okay. 68 out of 861 reviews
3 - Okay 8%
Rating 2 - Poor. 23 out of 861 reviews
2 - Poor 3%
Rating 1 - Terrible. 24 out of 861 reviews
1 - Terrible 3%

4.5/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.4/5

Property conditions & facilities

4.2/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel continues to demonstrate why I enjoy coming - even for a single…. The night i stayed on the ground level with ocean view my partner and I enjoyed life music and few drinks with the evening coming to an end….. hotel has life melody music on the weekend .. perfect ….
Stayed 1 night in Aug 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food
Stayed 4 nights in Jul 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok need some improvement
Stayed 2 nights in Jul 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There were a lot of activities for adults and children. Tours information were given at hotel. Excellent staff!. Great service. Breakfast was amazing!. Food at restaurant and bar were the best!. :)
Stayed 3 nights in Jul 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
treated me perfectly
Stayed 4 nights in Jul 2022