Check in was great, the man helping me was friendly & considerate as we came after midnight. Our room was very warm when we walked in, tried the air conditioning but it did not work. There was a large fan in the room. (Staff probably knew it was not working) The room was dusty. When we told the staff of the problem the next morning, they acted like it was not a big deal & then informed us that we were only booked for 1 night. I had booked & prepaid for our 2-night stay, 2 weeks before our trip. (I also checked the night before our trip to make sure everything was in order.) I left a necklace & they said it could not be found. Also found out when I had given them my card to pay for my dogs that 1st night, they had charged me for the room again. Trying to get a refund has been a nightmare! I have not seen my necklace & sadly feel like I never will. I will not stay at this hotel again!!
