“When we checked in we were told the hotel was overbooked and we couldn’t get our reserved room but were given another room, which was not good. However the next day the onsite manager was able to get us into a room similar to what we had booked. She was understanding and very helpful.”
“When we checked in we were told the hotel was overbooked and we couldn’t get our reserved room but were given another room, which was not good. However the next day the onsite manager was able to get us into a room similar to what we had booked. She was understanding and very helpful.”
William