Southpole Central Hotel

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Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets
Desk, blackout drapes, free WiFi, bed sheets

Overview of Southpole Central Hotel

Southpole Central Hotel

3.5 star property
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

3.6/5 Good

Guests rated this property 3.6/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Breakfast available
  • Business services

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
Map
29 Junquera Street, Cebu, 6000

Explore the area

  • Popular LocationYap Sandiego Ancestral House8 min walk
  • Popular LocationMagellan's Cross12 min walk
  • Popular LocationFuente Osmena Circle17 min walk
  • AirportCebu (CEB-Mactan - Cebu Intl.)37 min drive

Choose dates to view prices

About this area

Cebu

Southpole Central Hotel is located in Downtown Cebu, a neighborhood in Cebu, and is in a shopping district. Heritage of Cebu Monument and Magellan's Cross are notable landmarks, and travelers looking to shop may want to visit Ayala Center and SM City Cebu. Don't miss out on a visit to Cebu Ocean Park. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Heritage of Cebu Monument - 8 min walk
  • Yap Sandiego Ancestral House - 8 min walk
  • Casa Gorordo Museum - 10 min walk
  • Magellan's Cross - 12 min walk
  • Fuente Osmena Circle - 17 min walk

Getting around

  • Mactan - Cebu Intl. Airport (CEB) - 37 min drive

About this property

Southpole Central Hotel

3.5-star Cebu hotel in Downtown Cebu, near Heritage of Cebu Monument
This hotel features a restaurant, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, a coffee shop/cafe, and a business center.
Southpole Central Hotel offers 95 air-conditioned accommodations with complimentary toiletries and blackout drapes/curtains. LCD televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and bidets. This Cebu hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Languages spoken

English, Filipino

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Guest accommodations are sealed after cleaning

Social distancing

Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle at scheduled times, on request
  • Area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: PHP 380 for adults and PHP 250 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • All Day Dining

Family friendly

  • Babysitting (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Porter/bellhop

Business services

  • Business center
  • Conference center
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Cable channels
  • LCD TV

More

  • Desk

Similar properties

See similar properties

Policies

Check-in

Check-in from 2:00 PM - 5:00 PM
Late check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 5:00 PM
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
This property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival. For more information, check local advisories before you book.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to September 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: PHP 380 for adults and PHP 250 for children (approximately)
  • Airport shuttle fee: PHP 700 per vehicle (one-way, maximum occupancy 2)
  • Airport shuttle fee per child: PHP 0 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Southpole Central Hotel Cebu
Southpole Central Hotel
Southpole Central Cebu
Southpole Central
Southpole Central Hotel Cebu
Southpole Central Hotel Hotel
Southpole Central Hotel Hotel Cebu

Frequently asked questions

Overall score and ratings

3.6

Good

Rating 5 - Excellent. 30 out of 125 reviews
5 - Excellent 24%
Rating 4 - Good. 45 out of 125 reviews
4 - Good 36%
Rating 3 - Okay. 28 out of 125 reviews
3 - Okay 22%
Rating 2 - Poor. 9 out of 125 reviews
2 - Poor 7%
Rating 1 - Terrible. 13 out of 125 reviews
1 - Terrible 10%

3.6/5

Cleanliness

3.9/5

Staff & service

3.4/5

Amenities

3.7/5

Property conditions & facilities

3.5/5

Eco-friendliness

4/5 Good

Traveled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
The staff were absolutely brilliant so friendly and helpful
Stayed 14 nights in Mar 2022

2/5 Poor

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2021

1/5 Terrible

Stayed 1 night in Dec 2021

1/5 Terrible

Business traveler, Traveled with family
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
2 adults and 2 children but only 2 breakfast were delivered,tv only 1 channel, told Staff Shower was broken And told us to use a faucet and bucket, unacceptable conditions, will not be returning, avoid!!
Stayed 3 nights in Dec 2021

1/5 Terrible

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake smiles, employees, and, service.
Old hotel. Rooms are not worth the price paid. Bathrooms are old and dirty. No shower curtain. Water all over floor always. Tv reception is bad. Wifi slow. Restaurant food below average. Many times told "item not available sir." Most disappointed with customer service and management. Had problem with dirty table at breakfast. Noticed all tables and table cloths were dirty. Politely wiped my own table, then, complained. Then, was basicallly argued with and laughed at by 4 or 5 employees. Could not believe this treatment! Asked to speak to owner of hotel. "Not available sir." Asked when owner would arrive? "Don't know sir." Asked for owner's phone number. "Don't have it sir." Asked for hotel manager. "Not here yet sir." Asked for manager's time of arrival? "Not sure sir." On and on. Unbelievable treatment and service!! Disgusting! Thought i had experienced bad treatment in the philippines before this. Wow, was i wrong! What's the worst, is, your stuck many times like this in the philippines. Nowhere to go for help. So sad. It's 2020, and, the philippines still has no uniform concept of how to deal with basic problems and complaints.
Stayed 7 nights in Feb 2020