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Charleston Marriott Town Center

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Primary image
Indoor pool, open 6:00 AM to 11:00 PM, sun loungers
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board
Premium bedding, in-room safe, desk, iron/ironing board

Overview of Charleston Marriott Town Center

Charleston Marriott Town Center

3.5 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Pet friendly
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym
Map
200 Lee St E, Charleston, WV, 25301

Explore the area

  • Popular LocationCharleston Coliseum & Convention Center1 min walk
  • Popular LocationCharleston Town Center6 min walk
  • Popular LocationAvampato Discovery Museum13 min walk
  • AirportCharleston, WV (CRW-Yeager)7 min drive

Choose dates to view prices

About this area

Charleston

Located in Charleston, Charleston Marriott Town Center is in a walkable area with good shopping. Clay Center for the Arts and Sciences and West Virginia State Museum are cultural highlights, and travelers looking to shop may want to visit Charleston Town Center and Southridge Center. Looking to enjoy an event or a game while in town? See what's going on at Appalachian Power Park. Kayaking, water skiing, and rafting offer great chances to get out on the surrounding water, or you can seek out an adventure with hiking/biking trails nearby. Guests love the hotel's location for the nightlife.
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Map

What's nearby

  • Charleston Coliseum & Convention Center - 1 min walk
  • Charleston Town Center - 6 min walk
  • Haddad Riverfront Park - 12 min walk
  • Avampato Discovery Museum - 13 min walk
  • Clay Center for the Arts and Sciences - 15 min walk

Getting around

  • Charleston Station - 4 min drive
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • Kaifu Japanese Cuisine & Sushi Bar - 6 min walk
  • Sitar of India Restaurant - 8 min walk
  • Mi Cocina de Amor - 8 min walk
  • Graziano's Pizza - 9 min walk
  • Ellen's Homemade Ice Cream - 10 min walk

About this property

Charleston Marriott Town Center

3.5-star hotel, walk to Charleston Coliseum & Convention Center
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. An airport shuttle is free. Additionally, a bar/lounge, a 24-hour business center, and a coffee shop/cafe are onsite.
Charleston Marriott Town Center offers 352 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. A pillow menu is available. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations with deep soaking bathtubs, complimentary toiletries, and hair dryers.

This Charleston hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Languages spoken

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Social distancing

Social distancing measures in place

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day), Wired Internet (surcharge)
  • Available in some public areas: WiFi

Parking and transportation

  • Self parking on site (USD 15.00 per day)
  • Extended parking on site (USD 15.00 per day)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Free roundtrip airport shuttle from 6 AM - 11:00 PM
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11 AM on weekdays and 7 AM–11 AM on weekends: USD 13.95-17.95 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Brick Salt Bar+Kitchen

Things to do

  • 24-hour fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Grocery/convenience store
  • Indoor pool

Conveniences

  • ATM/banking services
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store

Guest services

  • 24-hour front desk
  • Concierge services
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business center
  • Conference space (700 square feet)
  • Meeting rooms - 16

Outdoors

  • Pool sun loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual alarms in hallways
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cribs/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • 27-inch TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

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Charleston
Charleston
3 star
3 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel
Business friendly
Business friendly
Air conditioned
Air conditioned

Policies

Check-in

Check-in from 4 PM - midnight
Early check-in subject to availability
Late check-in subject to availability
Express check-in
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property offers airport shuttle service from 6 AM-11 PM.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 13.95 and USD 17.95 per person (approximately)
  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Fee for in-room wired Internet: USD 9.95 per day (rates may vary)
  • Self parking fee: USD 15.00 per day
  • Extended parking fee: USD 15.00 per day
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Charleston Town Center Marriott
Marriott Charleston Town Center
Marriott Hotel Charleston Town Center
Charleston Marriott Town Center Hotel
Marriott Charleston Town Hotel Charleston
Charleston Marriott Town Center Hotel
Marriott Town Center Hotel
Charleston Marriott Town Center
Marriott Town Center
Charleston Marriott Town Center Charleston
Charleston Marriott Town Center Hotel Charleston

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 451 out of 996 reviews
5 - Excellent 45%
Rating 4 - Good. 318 out of 996 reviews
4 - Good 32%
Rating 3 - Okay. 128 out of 996 reviews
3 - Okay 13%
Rating 2 - Poor. 64 out of 996 reviews
2 - Poor 6%
Rating 1 - Terrible. 35 out of 996 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.7/5

Amenities

4.2/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The hotel looks nothing like the photo! It's dark and dingy outside with a worn out signage and appearance. The inside is exactly like the outside! Elevator buttons that don't work, room poorly maintained, staff with little concern for fixing problems. Many nicer and better maintained hotels in the area. Save money, this is no Marriott hotel!
Stayed 2 nights in Jun 2022

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing that was wrong with the stay was i almost froze to death. They had already turned the heat over to AC due to warming temperatures the week before and it was cold the time i was there and you could only have AC so needless to say it was very cold in the room I understand the way they regulate the heat/Ac so understood but it was still very cold. Other than that everything was excellent.
Stayed 1 night in Apr 2022

1/5 Terrible

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
First, I got in the room and there was no air. I called the front desk and they said they had to shut it off and that they would send maintenance up with a fan to help cool it down quicker. Needless to say, that man never came. I didn't lose all hope yet! Saturday drenched in sweat and grossness I took myself to the convention center for 12 hours of the home show working. Believing they would correct the issue by then! Holy smokes NO I called back down and was told the same thing 15 mins later I called down asking where the maintenance man was and was told that I would have to deal with it that manager wasn't there and hung up on me! Now it was personal and I went to the front desk and asked for a manager and was told they didn't have one on staff, after requesting a refund for both days I was denied that and given a second room finally some relief. Which would have been great however at about 3 am the room is not 86 again. I feel that they were understaffed as most places are and that they had a way too much going on not to have a manager on duty I am not complaining about the high school prom that was there or the inconvenience of finding somewhere to eat in Charleston at 10 pm when I came 4.5 hours away from home at night cause the intoxicated public was in the bar/restaurant and the other part of the restaurant was closed. If they had no manager on staff shame on you Marriott!
Stayed 3 nights in Mar 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Window rattled all night with the wind. Coffee machine in room was broken.
Stayed 1 night in Apr 2022

3/5 Okay

Traveled with family
no heat and air given electric heater park to much
Stayed 5 nights in Mar 2022