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Four Points by Sheraton Charleston

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Primary image
Indoor pool
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds
Desk, iron/ironing board, free cribs/infant beds, free rollaway beds

Overview of Four Points by Sheraton Charleston

Four Points by Sheraton Charleston

3.0 star property

4.1/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
Map
600 Kanawha Blvd E, Charleston, WV, 25301

Explore the area

  • Popular LocationCharleston Town Center6 min walk
  • Popular LocationCharleston Coliseum & Convention Center9 min walk
  • Popular LocationAppalachian Power Park19 min walk
  • AirportCharleston, WV (CRW-Yeager)7 min drive

Choose dates to view prices

About this area

Charleston

Located in Charleston, Four Points by Sheraton Charleston is in the city center and near a train station. Charleston Town Center and Southridge Center are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Haddad Riverfront Park and Coonskin Park. Spend some time exploring the area's activities, including golfing.
Visit our Charleston travel guideOpens in a new window
Map

What's nearby

  • Haddad Riverfront Park - 1 min walk
  • Charleston Town Center - 6 min walk
  • Charleston Coliseum & Convention Center - 9 min walk
  • Avampato Discovery Museum - 11 min walk
  • Appalachian Power Park - 19 min walk

Getting around

  • Charleston Station - 2 min drive
  • Charleston, WV (CRW-Yeager) - 7 min drive

Restaurants

  • Ichiban - 4 min walk
  • Black Sheep - 4 min walk
  • The Block Restaurant and Wine Cellar - 5 min walk
  • Kaifu Japanese Cuisine & Sushi Bar - 5 min walk
  • Adelphia Sports Bar and Grille - 6 min walk

About this property

Four Points by Sheraton Charleston

3-star hotel, walk to Charleston Coliseum & Convention Center
An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a bar/lounge, coffee/tea in a common area, and a business center.
Four Points by Sheraton Charleston offers 176 accommodations with complimentary newspapers and complimentary bottled water. Flat-screen televisions are featured in guestrooms.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 12.00 per night)
  • Wheelchair-accessible parking and van parking available
  • Free 24-hour roundtrip airport shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11 AM: USD 5-15 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • Recovery Sports Grill
  • Lobby Lounge

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Multilingual staff
  • Porter/bellhop

Business services

  • Business center
  • Conference space (9000 square feet)
  • Meeting rooms - 6

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Assistive listening devices in meeting rooms
  • Braille signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • In-room accessibility (select rooms)
  • Lever door handles
  • Low-height door lock
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Roll-in shower (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch flat-screen TV
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board

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Charleston
Charleston
Business friendly
Business friendly
3 star
3 star
Guest rating 4+
Guest rating 4+
Hotel
Hotel

Policies

Check-in

Check-in from 3 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 15 per person (approximately)
  • Self parking fee: USD 12.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Charleston Sheraton
Four Points Charleston
Four Points Sheraton Charleston
Four Points Sheraton Hotel Charleston
Sheraton Charleston
Four Points Sheraton Charleston Hotel
Four Points by Sheraton Charleston Hotel
Four Points by Sheraton Charleston Charleston
Four Points by Sheraton Charleston Hotel Charleston

Frequently asked questions

Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 449 out of 994 reviews
5 - Excellent 45%
Rating 4 - Good. 341 out of 994 reviews
4 - Good 34%
Rating 3 - Okay. 112 out of 994 reviews
3 - Okay 11%
Rating 2 - Poor. 55 out of 994 reviews
2 - Poor 6%
Rating 1 - Terrible. 37 out of 994 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.3/5

Staff & service

3.9/5

Amenities

4.3/5

Property conditions & facilities

3.9/5

Eco-friendliness
Write a review

1/5 Terrible

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This was a run down and unkept hotel. Maybe the worst I’ve stayed in for years. The caulk in the bathroom was yellow and bubbly, the cafe area had torn/stained chairs. The cafe was unbussed and after the waitress threw plastic utensils on the table, we left. I booked a double bed suite a few hours before I arrived but when I got there the room was “unavailable”. They gave us a standard room (I was traveling with two kids and another adult) and would not adjust the price. I felt duped by the booking process bait and switch. I would never stay here again.
Stayed 1 night in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the location and have stayed here many times. The only thing that could use improvement is the cleanliness of the parking garage and stairs. Otherwise we love this hotel and will be returning in the future.
Stayed 1 night in Jun 2022

4/5 Good

Liked: Staff & service, property conditions & facilities
Great staff and great location. I was a little annoyed that there was hardly any TP, and it was gone by the time I checked out. Also, while the room appeared clean, I kept getting an occasional whiff of something like wet dog, which was weird. Otherwise, recommended.
Stayed 1 night in Jun 2022

3/5 Okay

Traveled with family and small children
Liked: Amenities
Disliked: Staff & service
Room wasn’t available for nearly 3 hours after my reservation scheduled check in time. Staff made no attempt to make the situation better. Excellent location with plenty to do within walking distance.
Stayed 1 night in Jun 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel should change the cleaning of the room to maybe every 2-3 days. I never had my room serviced my entire stay.
Stayed 3 nights in May 2022

2/5 Poor

Traveled with family
Disliked: Staff & service
Check-in was relatively painless and the front desk was polite at that time. Getting to the room it had a definite odor. There was a mustiness about it that I couldn't tell if it was the room itself or the AC. The room was pretty basic, which was fine. There are only basic over the air channels on the TV, no cable, no movie channels, no VOD options. We had trouble with the doors to our rooms. The door to the room I was in would not close on it's own. It had to be forcibly pulled or pushed closed. We ended up staying 3 nights at the hotel. Everytime we left the room, be it to leave for the day to explore what West Virginia had to offer or just go down the hall to get ice, the key card would magically stop working. Requiring us to go back down to the front desk to have them reassign the key. This became beyond frustrating. No explanation was given as to why this kept occurring other than if the key card comes in contact with anything metal it demagnetizes the card. You can imagine how annoying it is to get locked out of your room every time you leave. The front desk staff the following days, aside from check-in were just not friendly or accommodating to this issue. After our arrival, the streets around the hotel were blocked off for a Memorial Day celebration and were blocked the entire time we were there. It would have been helpful to have known this was going to happen, but we were not told at check-in or any time during our stay that access to the hotel would be
Stayed 3 nights in May 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities
Clean.pleasant helpful staff but you know this is an older hotel based on the bathroom and room decor. Big new tv though and new door keys
Stayed 1 night in May 2022

5/5 Excellent

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great sports bar, rooms are very comfortable, gym and pool are weak and there is no hot tub. No free breakfast either.
Stayed 1 night in May 2022

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel right on the river! Within walking distance of downtown Charleston!
Stayed 1 night in May 2022

5/5 Excellent

Liked: Staff & service, amenities, property conditions & facilities
The Front Desk person, Promise, was really excellent. She helped us in many ways. Friendly, funny, and smart.
Stayed 2 nights in May 2022