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Hilton Charlotte University Place

Photo gallery for Hilton Charlotte University Place

Exterior
Seasonal outdoor pool, open 6 AM to 11 PM, sun loungers
Seasonal outdoor pool, open 6 AM to 11 PM, sun loungers
Deluxe Room, 2 Double Beds | Premium bedding, pillowtop beds, in-room safe, desk
Deluxe Room, 1 King Bed | Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hilton Charlotte University Place

Hilton Charlotte University Place

3.5 star property

8.4/10 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym
Map
8629 J M Keynes Dr, Charlotte, NC, 28262

Explore the area

  • Popular LocationShoppes at University Place6 min walk
  • Popular LocationUniversity of North Carolina at Charlotte7 min walk
  • Popular LocationLost Duffer Miniature Golf18 min walk
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)18 min drive

Room options

About this area

Charlotte

Located on a lake, Hilton Charlotte University Place is in University Place neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by NASCAR Hall of Fame, while those who have shopping on the agenda may want to visit Concord Mills and EpiCentre. Looking to enjoy an event or a game? See what's going on at Charlotte Motor Speedway or Bojangles' Coliseum. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Shoppes at University Place - 6 min walk
  • University of North Carolina at Charlotte - 7 min walk
  • Lost Duffer Miniature Golf - 18 min walk
  • Electrolux Corporate Headquarters - 5 min drive
  • UNC Charlotte Botanical Gardens - 7 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 17 min drive
  • Charlotte-Douglas Intl. Airport (CLT) - 18 min drive

Restaurants

  • China Buffet - 4 min walk
  • Nakato Japanese Restaurant & Sushi Bar - 5 min walk
  • Los Arcos Mexican Restaurant - 6 min walk
  • Famous Toastery - 8 min walk
  • Ninety's Sandwiches and Ice-cream - 9 min walk

About this property

Hilton Charlotte University Place

3.5-star hotel located in University Place
Located close to University of North Carolina at Charlotte, Hilton Charlotte University Place provides a grocery/convenience store, a terrace, and shopping on site. Free in-room WiFi is available to all guests, along with a coffee shop/cafe and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free self parking
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and an area shuttle
  • An electric car charging station, express check-out, and ATM/banking services
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All 393 rooms feature comforts such as premium bedding and laptop-compatible safes, in addition to perks like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device

Safety measures

Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 5 mi

Food and drink

  • Daily cooked-to-order breakfast available for a fee: USD 19 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 17 meeting rooms
  • 20,000 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • On a lake
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Phone accessibility kit
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • 37-inch LCD TV with premium cable channels
  • MP3 dock

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: USD 19.00 per person (approximately)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or fitness facility, and guests under 18 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Does Hilton Charlotte University Place have a pool?

Yes, this property has a seasonal outdoor pool. Pool access is from 6 AM–11 PM.

How much does it cost to stay at Hilton Charlotte University Place?

As of Jan 29, 2023, prices found for a 1-night stay for 2 adults at Hilton Charlotte University Place on Feb 5, 2023 start from $118.15, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hilton Charlotte University Place pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hilton Charlotte University Place?

Self parking is free at this property.

What time is check-in at Hilton Charlotte University Place?

Check-in is from 3:00 PM - midnight.

What time is check-out at Hilton Charlotte University Place?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hilton Charlotte University Place located?

Located in University Place, this hotel is 0.4 mi (0.6 km) from University of North Carolina at Charlotte and within 9 mi (15 km) of Concord Mills and Charlotte Motor Speedway. Bojangles' Coliseum and NASCAR Hall of Fame are also within 12 mi (20 km). JW Clay Boulevard /UNC Charlotte Station is 10 minutes by foot and McCullough Station is 12 minutes.

Can I cancel my reservation for free at Hilton Charlotte University Place and receive a full refund?

Yes, Hilton Charlotte University Place offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Charlotte University Place cancellation policy on our site for more details about any exclusions or requirements.

Reviews

8.4

Very Good

Rating 10 - Excellent. 553 out of 1022 reviews" "
" "10 - Excellent 54%
Rating 8 - Good. 250 out of 1022 reviews" "
" "8 - Good 24%
Rating 6 - Okay. 103 out of 1022 reviews" "
" "6 - Okay 10%
Rating 4 - Poor. 71 out of 1022 reviews" "
" "4 - Poor 7%
Rating 2 - Terrible. 45 out of 1022 reviews" "
" "2 - Terrible 4%

8.7/10

Cleanliness

8.7/10

Staff & service

8.3/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

STEPHANIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son is in college at UNC Charlotte and he is staying in an off campus apartment. His apartment had water damage and I needed to get him somewhere to stay for the night and they made it easy for me to book him a room, so that was one less thing that I had to worry about.
Stayed 1 night in Jan 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel, really nice staff, nice rooms, clean, near lots of shopping and restaurants, everything was wonderful.
Stayed 2 nights in Jan 2023

8/10 Good

Abraham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Above average I like it anyway

6/10 Okay

Myyia

Traveled with group
very outdated for price also not knowing breakfast wasn’t included and also staff was rude when asked about late checkout. the bathroom lighting fixtures were coming out of the wall

6/10 Okay

John

Liked: Cleanliness, staff & service, amenities
The property needs a face-lift. The staff were all great. Kristy behind the hotel bar was really efficient and up-beat. She has all the talents to go into management. The room was decent with nice view but you get the feeling it needs some TLC. Parking was easy and plentiful. Charlotte is mainly strip=malls so you need a car.

6/10 Okay

Richard

Traveled with partner
Liked: Staff & service
Needs to completely updated
Stayed 1 night in Jan 2023

10/10 Excellent

Bryena

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly front desk staff Walls are a little thin but we enjoyed our stay
Stayed 2 nights in Dec 2022

6/10 Okay

Tyla

Traveled with group, Traveled with partner
Liked: Staff & service, amenities
Check in was smooth and easy. Although my friends had an issue where the staff charged her card but said they didn’t receive anything. The hallway to my room had a distinct smell that was disgusting. The ice machine on my floor didn’t work. In my room there was an annoying noise that really bothered me but I was only there for a few nights so I chose to not complain. Overall staff was nice & stay was OK

4/10 Poor

Dejah

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Reps were horrible, and loved to argue

10/10 Excellent

Charity

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay!