Hilton Charlotte University Place

Photo gallery for Hilton Charlotte University Place

Featured Image
Seasonal outdoor pool, open 6 AM to 11 PM, sun loungers
Seasonal outdoor pool, open 6 AM to 11 PM, sun loungers
View from Room
Premium bedding, pillowtop beds, in-room safe, desk

Overview of Hilton Charlotte University Place

Hilton Charlotte University Place

3.5 star property

4.2/5 Very Good

Guests rated this property 4.4/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
8629 J M Keynes Dr, Charlotte, NC, 28262

Explore the area

  • Popular LocationShoppes at University Place6 min walk
  • Popular LocationUniversity of North Carolina at Charlotte7 min walk
  • Popular LocationUNC Charlotte Botanical Gardens5 min drive
  • AirportCharlotte, NC (CLT-Charlotte-Douglas Intl.)18 min drive

Choose dates to view prices

About this area

Charlotte

Located on a lake, Hilton Charlotte University Place is in University Place neighborhood and is connected to a shopping center. Travelers eager for a bit of culture can stop by NASCAR Hall of Fame, while those who have shopping on the agenda may want to visit Concord Mills and EpiCentre. Looking to enjoy an event or a game? See what's going on at Charlotte Motor Speedway or Bojangles' Coliseum. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Shoppes at University Place - 6 min walk
  • University of North Carolina at Charlotte - 7 min walk
  • UNC Charlotte Botanical Gardens - 5 min drive
  • Electrolux Corporate Headquarters - 5 min drive
  • Reedy Creek Nature Center and Preserve - 6 min drive

Getting around

  • JW Clay Boulevard /UNC Charlotte Station - 10 min walk
  • Charlotte Station - 11 min drive
  • Charlotte-Douglas International Airport (CLT) - 18 min drive

Restaurants

  • Chick-fil-A — 4 min walk
  • China Buffet — 4 min walk
  • TGI Friday's — 5 min walk
  • Nakato Japanese Restaurant & Sushi Bar — 5 min walk
  • Los Arcos Mexican Restaurant — 6 min walk

About this property

Hilton Charlotte University Place

3.5-star business-friendly hotel near University of North Carolina at Charlotte
A grocery/convenience store, a terrace, and shopping on site are just a few of the amenities provided at Hilton Charlotte University Place. Stay connected with free in-room WiFi, and guests can find other amenities such as a coffee shop/café and dry cleaning/laundry services.
You'll also enjoy perks such as:
  • A seasonal outdoor pool with sun loungers
  • Free self parking, plus valet parking (surcharge)
  • Cooked-to-order breakfast (surcharge), a free area shuttle, and an electric car charging station
  • A front desk safe, a TV in the lobby, and multilingual staff
  • Guest reviews give good marks for the helpful staff and proximity to shopping
Room features
All guestrooms at Hilton Charlotte University Place feature thoughtful touches such as premium bedding and laptop-compatible safes, in addition to amenities like free WiFi and air conditioning. Guests reviews speak well of the clean rooms at the property.
Extra conveniences in all rooms include:
  • Hypo-allergenic bedding and pillowtop mattresses
  • Bathrooms with shower/tub combinations and free toiletries
  • 37-inch LCD TVs with premium channels
  • Refrigerators, microwaves, and coffee/tea makers

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, and dinner
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Valet parking on site (USD 12 per day; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available
  • Free area shuttle up to 5 miles

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–10:30 AM: USD 17.95 per person
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • 24-hour fitness center
  • Seasonal outdoor pool
  • Shopping

Family friendly

  • Free area shuttle
  • Grocery/convenience store
  • Laundry facilities
  • Microwave
  • Refrigerator
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand
  • Grocery/convenience store
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (20000 square feet)
  • Meeting rooms - 17

Outdoors

  • Pool sun loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Roll-in shower (select rooms)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • MP3 dock
  • Premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free newspapers (weekdays)
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Early check-in subject to availability
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 17.95 per person (approximately)
  • Valet parking fee: USD 12 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Onsite parties or group events are strictly prohibited
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September
Pool access available from 6 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 18 years old are not allowed in the swimming pool or fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Charlotte University Place
Hilton Hotel Charlotte University Place
Charlotte Hilton
Hilton Charlotte University Place Hotel Charlotte
Hilton Hotel Charlotte
Hilton Charlotte University Place Hotel
Hilton Charlotte University
Hilton Charlotte University Place Hotel
Hilton Charlotte University Place Charlotte
Hilton Charlotte University Place Hotel Charlotte

Frequently asked questions

Overall score and ratings

4.2

Very Good

Rating 5 - Excellent. 532 out of 973 reviews
5 - Excellent 55%
Rating 4 - Good. 262 out of 973 reviews
4 - Good 27%
Rating 3 - Okay. 91 out of 973 reviews
3 - Okay 9%
Rating 2 - Poor. 52 out of 973 reviews
2 - Poor 5%
Rating 1 - Terrible. 36 out of 973 reviews
1 - Terrible 4%

4.4/5

Cleanliness

4.4/5

Staff & service

4.2/5

Amenities

4.3/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff & service
Stayed 3 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Jan 2022

2/5 Poor

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I was highly disappointed with the standards of this Hilton hotel. Hilton is a high quality brand but this hotel definitely needs some updating. Front desk was friendly and, the entrance of the hotel was nice but going into my room however was a different story. When I arrive in my room you could definitely tell it needs updating the crown molding was coming off the walls the bathroom looked like a dungeon. I had to move rooms because the bathroom water was not hot and the bathroom was not cleaned at all hair in the tub it was awful. Once i moved to another room that room looked old and warn down. The tubs were dirty from Constantly being used. The staff was nice and, beds were comfortable but that was about it. Breakfast was not included in the price and for a $400 to $500 hotel room you would expect it to be nice but unfortunately this wasn’t the case. I will not be staying here again!
Stayed 4 nights in Jan 2022

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a standard Hilton. I have come to expect no less from this hotel brand. Clean rooms, very quiet
Stayed 1 night in Jan 2022

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel overall was worth the stay. No fault of Hilton, but a lot of the restaurants in the university area are short staffed and have take-out only or limited hours. The breakfast buffet at the hotel was a bit pricey. ($19 per person) No concierge but the staff was very informative and knowledgeable of the area. (shopping, eating, entertainment) Plenty of free parking next to the hotel. Yeah! Would I stay there again- Yes. Recommend it to a friend- Yes.
Stayed 4 nights in Dec 2021