“If you are looking for a quiet place to relax this is it. Don’t go in the summer it’s very very hot and dry plus you’ll enjoy Vichy thermal water more during the winter”
“We got to the hotel and there was no one at the réception to Check is in. We had to wait a bit before someone came to take care of us.
There was no cold water in the sink faucet nor the shower. It is summer and no one uses hot water only. Terrible experience to shower with boiling water when the temperature outside is about 30 to 35 Celsius.”
“They charged me two time for extra person I paid for five people they charged me before check in and check out there are five spider in the bathroom and one in next to bed my kids and I couldn’t sleep and morning we check out what if one spider go in my kids mouth or ear who is responsible for that I need refund this is first bad experience in twenty years very bad service please kindly get my refund thank you”
“it was a disastrous experience, we arrived the doors were closed there was no one! when we called we were told because we choose payment at the property, they cancelled our booking without informing us! terrible experience , in scorching sun we had to walk back to the parking outside the city walls and sit in a nearby cafe to search for a new hotel. our day was ruined terrible experience”