The flight was delayed due to a medical emergency by 3 hours but the staff made up for it by being amazing as always. Unfortunately due to the delay I did miss my connecting flight and was not given any information as to the gate number or time for the connecting flight (to Shannon) and I was not immediately placed onto the next flight out. I had to find staff at the airport myself and schedule it myself once passing through immigration. It would have saved me a lot of stress if the airline was communicating with me about the connecting flight to Shannon, especially because of the delay.
Great service between Shannon and London.
Need more leg room without paying $229 extra for it. It’s a bit tight for people over 6 ft tall.
60 dollars for a checked bag? This is uncalled for. Insane.
Seats were very uncomfortable
Quick baggage service
Lovely people, excellent food, great flight.
Although the plane needs upgrading and more comfortable seats that work. The staff was friendly, courteous and helped make our check in to flight enjoyable.
leg room was good