I was very pleased with Norwegian Air - staff from check in to on flight were all very polite and helpful. The 787 Dreamliner is a tremendous transoceanic airplane - seats (I was in economy) were roomy and comfortable, even for 11 hour flight, with another hour on the ground (not Norwegian Air issue). On other lengthy flights, I've had to get up to stand quite a bit, but this wasn't necessary on this flight. The meals were quite good and the service was friendly and polite, even when there was a passenger near me who was challenging. I would definitely fly Norwegian Air again!