Good Value. Low price but some tough add-ons like charging for a small backpack and seat selection.
I don't understand why you don't let ppl with no carry on bags out first, I always check my bag, but have to wait to get off the plane while they are fighting to get their bags out.
First time flying America Airlines and it was great!!
seat tv did not work. Plane could of been a little cleaner, my tray was dirty
Flight delay due to computer issue so left an hour late; then issue with change in wind direction...happy with pilot’s skill and ability to keep us informed
I haven't flown in 4-5 years and was dreading it. My experience though was very positive. Looking forward to my next trip.
Everything went smoothly!
Baggage claims is not synced with the American Airlines app. In charlotte NC, which is a Hub of AA, my app said to pick up baggage at B. after waiting for 15 minutes i went to the baggage counter and was greeted by a very unfriendly customer service agent who looked up my claim# and said they were unloading my bags ... so i went back to the B and waited another 45 minutes ... and finally walked over to the C baggage area and sure enough, my bag was sitting there with 20-30 other bags ... very poor system and customer service. and then when i returned to Albany, the baggage area sign lit up and said Delta flight, so i didn't bother to go over. But after waiting for 10-15 minutes i decided to go over and take a look and sure enough there was my bag going around on the carousel! Again, pretty bad service for this day in age of modern technology !!
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|Destination Airport||Albany Intl.|
|Destination Airport IATA Code||ALB|
|Destination City Name||Albany|