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Frette Italian sheets, premium bedding, minibar, in-room safe
Frette Italian sheets, premium bedding, minibar, in-room safe
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Frette Italian sheets, premium bedding, minibar, in-room safe

Guest reviews

4.3/5 Excellent
1,223 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
24-hour vacancy between guest room stays
Hand sanitizer provided

Map

Explore the area

Popular LocationChicago History Museum11 min walk
Popular Location900 North Michigan Shops11 min walk
Popular LocationJohn Hancock Center13 min walk
AirportChicago, IL (ORD-O'Hare Intl.)28 min drive

Choose dates to view prices

  • Deluxe Room, 1 King Bed, Accessible (Shower)

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed, Accessible (Shower)
  • Room, 1 King Bed, Accessible, Bathtub

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed, Accessible, Bathtub
  • Room, 1 King Bed

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsRoom, 1 King Bed
  • Deluxe Room, 1 King Bed

    Room amenities

    • 400 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room, 1 King Bed
  • Room, 1 Queen Bed

    Room amenities

    • 280 sq ft
    • Sleeps 2
    • 1 Queen Bed
    More detailsRoom, 1 Queen Bed
  • Room, 2 Double Beds

    5/5 guest room rating

    Room amenities

    • 300 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom, 2 Double Beds
  • Deluxe Suite, 1 Bedroom

    Room amenities

    • 800 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsDeluxe Suite, 1 Bedroom
  • Suite, 1 Bedroom

    Room amenities

    • 600 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsSuite, 1 Bedroom
  • Junior Suite, 1 King Bed with Sofa bed

    Room amenities

    • 450 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Queen Sofa Bed
    More detailsJunior Suite, 1 King Bed with Sofa bed

About this area

Chicago

Located in Chicago's Near North Side neighborhood, The Ambassador Chicago, a Joie de Vivre Hotel is in the city center and near the beach. Chicago History Museum and Peggy Notebaert Nature Museum are cultural highlights, and travelers looking to shop may want to visit 900 North Michigan Shops and Navy Pier. Looking to enjoy an event or a game while in town? See what's going on at Wrigley Field. Spend some time exploring the area's activities, including golf lessons, segway rentals/tours, and golfing. Our guests love the hotel's quiet location.

Visit our Chicago travel guide
Map
Popular Location

What's nearby

  • Chicago History Museum - 11 min walk
  • 900 North Michigan Shops - 11 min walk
  • John Hancock Center - 13 min walk
  • North Avenue Beach - 13 min walk
  • Water Tower Place - 14 min walk

Getting around

  • Chicago Van Buren Street Station - 4 min drive
  • Clark-Division Station - 6 min walk
  • O'Hare Intl. Airport (ORD) - 28 min drive

Restaurants

  • Our Restaurant — 1 min walk
  • The Library — 1 min walk
  • Bistrot Zinc - 5 min walk
  • Blue Door Kitchen & Garden - 6 min walk
  • Tavern on Rush - 6 min walk
Questions about this property?Find answers

About this property

The Ambassador Chicago, a Joie de Vivre Hotel

Romantic Chicago hotel in Near North Side, walk to State Street
Along with 2 restaurants, this smoke-free hotel has 2 bars/lounges and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a coffee shop/café, a 24-hour business center, and valet parking. All 285 rooms offer free WiFi and free wired Internet, plus 24-hour room service and LCD TVs with digital channels. Guests will also find minibars, Frette Italian sheets, and coffee makers.
The Ambassador Chicago, a Joie de Vivre Hotel offers 285 air-conditioned accommodations with minibars and safes. Beds feature Frette Italian sheets and premium bedding. 42-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Follows standard sanitization guidelines of GBAC STAR (Hyatt)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Valet parking: USD 67 per night
  • Discounted parking nearby
  • Limo/town car service

Food and drink

  • Full breakfast available for a fee daily: USD 9.00-75.00 per person
  • 2 restaurants and 1 coffee shop/café
  • 2 bars/lounges
  • 24-hour room service

Things to do

  • 24-hour fitness center

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • Chinese
  • English
  • French
  • German
  • Japanese
  • Portuguese
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference space (8600 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Frette Italian sheets
  • Free cribs/infant beds
  • Heating (climate-controlled)
  • Linens
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination

Entertainment

  • 42-inch LCD TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
It is property policy that all guests must wear a face mask within public areas of the property.

Renovations and closures

This property is closed from April 11 2020 to February 28 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay
Dogs and cats only
2 per room (up to 50 lbs)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are available for USD 30.0 per night
Free cribs (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 9.00 and USD 75.00 per person (approximately)
  • Valet parking fee: USD 67 per night (in/out privileges)
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property
Personal protective equipment, including masks, will be available to guests
Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; guests are provided with hand sanitizer
Contactless check-out is available
Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service
Each guestroom is kept vacant for a minimum of 48 hours between bookings
The property affirms that it follows sanitization practices of GBAC STAR (Hyatt) guidelines
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Hotel License

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section)

Property is also known as

Chicago PUBLIC
Ambassador Chicago Hotel
PUBLIC Hotel
PUBLIC Hotel Chicago
Ambassador East Chicago
Ambassador East Hotel Chicago
Hotel Ambassador East
Public Chicago Hotel Chicago
PUBLIC Chicago Hotel
Ambassador Chicago
The Ambassador Chicago
The Ambassador Chicago, a Joie de Vivre Hotel Hotel
The Ambassador Chicago, a Joie de Vivre Hotel Chicago
The Ambassador Chicago, a Joie de Vivre Hotel Hotel Chicago

Frequently asked questions

Can I cancel my reservation for free at The Ambassador Chicago, a Joie de Vivre Hotel and receive a full refund?
Yes, The Ambassador Chicago, a Joie de Vivre Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to The Ambassador Chicago, a Joie de Vivre Hotel cancellation policy on our site for more details about any exclusions or requirements.
Is this property pet-friendly?
Yes, The Ambassador Chicago, a Joie de Vivre Hotel allows cats and dogs (limit 2 per room) with a maximum weight of up to 50 lbs per pet. There's a fee of USD 75.00 per accommodation, per stay. Service animals are exempt from fees.
How much is parking at this property?
Valet parking is available for USD 67 per night.
What time is check-in at The Ambassador Chicago, a Joie de Vivre Hotel?
Check-in is from 3 PM–midnight.
What time is check-out at this property?
Check-out is at noon.
Where is this hotel located?
Located in Near North Side, this romantic hotel is within a 15-minute walk of Chicago History Museum, 900 North Michigan Shops, and North Avenue Beach. Navy Pier and Peggy Notebaert Nature Museum are also within 2 mi (3 km). Clark-Division Station is 6 minutes by foot and Chicago Station (Red Line) is 13 minutes.

Guest reviews

Overall score and ratings for The Ambassador Chicago, a Joie de Vivre Hotel

4.3
Excellent
5 - Excellent
643
4 - Good
391
3 - Okay
119
2 - Mediocre
52
1 - Poor
18
4.5
Cleanliness
4.4
Service and Staff
4.2
Amenities
4.2
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I did not like that I did not fine Parking, no restaurants , my view was horrible.

Stayed 2 nights in Dec 2019

3/5

  • Disliked: Cleanliness, property conditions & facilities, room comfort
Disappointed

The rooms were dated. Carpet not clean. The bed were extremely uncomfortable. I would not rate this hotel as 4 star

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Mar 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 1 night in Mar 2020