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Best Western River North Hotel

Photo gallery for Best Western River North Hotel

Featured Image
Indoor pool
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board
Premium bedding, in-room safe, iron/ironing board

Overview of Best Western River North Hotel

Best Western River North Hotel

2.5 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • 72-hour vacancy between guest room stays
  • Hand sanitizer provided
125 W Ohio St, Chicago, IL, 60654

Explore the area

  • Popular LocationChicago Riverwalk7 min walk
  • Popular LocationJohn Hancock Center17 min walk
  • Popular LocationGrant Park18 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)35 min drive

Choose dates to view prices

About this area

Chicago

Located in Chicago's River North neighborhood, Best Western River North Hotel is in the city center and near the beach. The area's natural beauty can be seen at Grant Park and Millennium Park, while Navy Pier and John G. Shedd Aquarium are popular area attractions. Looking to enjoy an event or a game while in town? See what's going on at Soldier Field. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with hiking/biking trails. Guests love the hotel's location for the sightseeing. It's also convenient to public transportation: Grand Station (Red Line) is 5 minutes by foot and Merchandise Mart Station is 7 minutes.

What's nearby

  • Chicago Riverwalk - 7 min walk
  • Michigan Avenue - 8 min walk
  • Chicago Water Tower - 14 min walk
  • John Hancock Center - 17 min walk
  • Grant Park - 18 min walk

Getting around

  • Grand Station (Red Line) - 5 min walk
  • Millennium Station - 18 min walk
  • Chicago O'Hare International Airport (ORD) - 35 min drive

Restaurants

  • Pizzeria Ora — 1 min walk
  • Portillo's — 2 min walk
  • Beatrix — 2 min walk
  • Gino's East — 3 min walk
  • GT Fish & Oyster — 3 min walk

About this property

Best Western River North Hotel

Chicago hotel in River North, walk to Michigan Avenue
Along with a restaurant, this smoke-free hotel has an indoor pool and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a rooftop terrace, and a 24-hour business center are onsite. All 150 rooms offer free WiFi, room service, and flat-screen TVs with cable channels. Premium bedding, coffee makers, and free newspapers are among the other amenities available to guests.
Best Western River North Hotel offers 150 accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of We Care Clean (Best Western)
Follows industry cleaning and disinfection practices of SafeStay (AHLA - USA)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 72 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25.00 per day)
  • Valet parking on site (USD 25 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: USD 5-10 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cribs/infant beds
  • Free rollaway beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch flat-screen TV
  • Cable channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from March 14 to March 26:
  • Swimming pool
Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 5 and USD 10 per person (approximately)
  • Self parking fee: USD 25.00 per day
  • Valet parking fee: USD 25 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number Hotel License

We should mention

Parking height restrictions apply

Property is also known as

Best Western Hotel River North
Best Western River North
River North Best Western
Best Western Chicago
Chicago Best Western
Best Western River North Hotel Chicago
Best Western River North Hotel
Best Western River North Chicago
Best River Hotel Chicago
Best Western River North Hotel Hotel
Best Western River North Hotel Chicago
Best Western River North Hotel Hotel Chicago

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 385 out of 965 reviews
5 - Excellent 40%
Rating 4 - Good. 350 out of 965 reviews
4 - Good 36%
Rating 3 - Okay. 134 out of 965 reviews
3 - Okay 14%
Rating 2 - Poor. 51 out of 965 reviews
2 - Poor 5%
Rating 1 - Terrible. 45 out of 965 reviews
1 - Terrible 5%

4.2/5

Cleanliness

4.3/5

Staff & service

3.8/5

Amenities

3.9/5

Property conditions & facilities

3/5 Okay

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Took my children here for a 2 day get away. Rooms were very dirty and outdated. Really gave me motel vibes. Staff was ok. They did change my room for me at almost midnight when I told them about how dirty the room was. Me and my girls moved to a smaller room 🙄. View is terrible. I would not stay here again. I’m really disappointed I paid $330 for 2 nights and I really want to check out but my kids want to swim. They didn’t like the hotel either.
Stayed 2 nights in Jul 2021

4/5 Good

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Jul 2021

5/5 Excellent

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff Good location
Stayed 1 night in Jul 2021

2/5 Poor

Traveled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
Nothing great but a target across the street and McDonald’s. No lighting in the room other than the table lamps. Hotel was out of personal hydration products. And the AC couldn’t cool the room and it wasn’t even humid or hot out. I usually stay downtown at residence Inn but they didn’t ha e a king size bed only queen for 3ppl. Definitely not worth the price. Cost the same as residence inn including parking.
Stayed 1 night in Jul 2021

1/5 Terrible

Disliked: Staff & service
I booked through Expedia because I thought I was getting the best rate and once I arrived for check in I was charged almost double of what I thought I would be paying for. There were multiple hidden fees that were not disclosed on the app.
Stayed 1 night in Jul 2021